I went this morning 12/22 to get some food after work, and i repeated my order more than once and the girl taking my order kept saying “huh” and after she finally got it after the 3rd time and REPEATED it back to me it was right just for it to be given wrong, the sandwiches were made wrong and my fries were not curly fries like i ordered and as it was on the receipt but regular fries. the burrito had sauce when i asked for no sauce. waited 25 minutes for our order to be wrong and just for the cashier lady Tanya not to give us ranch like we asked at the window.
Atmosphere: 1
Food: 1
Service: 1
Alex Muller
Service is getting slower and slower. They are worrying about the timer at the window but not in the waiting line by the curbside. There’s no timer set for that curbside waiting line. You got unhappy customers….
Service: 3
Veronica Pacheco
Every time we ask for extra pickles they only add like 2 when they only put 3 originally
I want to add to this well I've had issues with the overnight lady and I hadn't seen her in a while well she was there tonight on 83rd and McDowell this time she shorted me 4 tacos and charged me more then what it was supposed to be I don't know how she's still there thats called stealing from a customer total should have been $23 and some change for 9 orders of tacos and an ultimate cheese burger I was charged $26 and some change and shorted 4 tacos boy this is ridiculous
Norma Castillo
SERGIO was a good Drive tru member. Super nice and attentive to our needs
Atmosphere: 5
Food: 5
Service: 5
Erika Reyes
Fast service and nice staff
Atmosphere: 5
Food: 5
Service: 5
Shane Garrett
Got great service in this location during evening shift since I started going in a couple weeks ago. Today I was sold a bent soda cup for $3.69 and when I went to get my drink the dining room machine was broke. So I ask why the clerk would do that and she raised her voice to say she told me it didn't work. When I repeated back to her what she said to me some other employee in street clothes started in so I had to deal with the sisterhood of crappy employees arguing with me, when asked for a refund the clerk just walked away. The whole exchange was the teenage clerk thinking she's cute. 2 bad employees to ruin a whole business. I've contacted corporate over this and I'm going to follow up. If you don't want to work, don't. Don't go to work just to screw people around.
Atmosphere: 1
Food: 1
Service: 1
Miguel Cano
Order the hot box didn't look anything like the picture no Fry's at all 😂
Atmosphere: 5
Food: 1
Service: 5
James Hunt
This location is horrible. The two times I have been here it has been pretty bad. The first time I came I paid for a double bacon smash burger and they gave me a single plain value burger. The second time I came I got an Oreo shake and it tasted like grease some how.. tasted like I was licking a dirty pan. Won’t be coming back to this location.
Atmosphere: 1
Food: 1
Service: 2
Dalewesterbeek Westerbeek
Ordered splash #5 n 2 burgers what I got was no 2 hamburgers and dont know what this single hamburger is service 2 maybe 3 but paid for 2burgers and #5 Spalsh and didn't get anything close and paid for my order don't recommend this place to anyone
The woman working the register at 1:00 am on 7/13 was very rude and impatient and disrespectful to me and my son. She grabbed the money from me and we were told to pull around to spot 2 and she would be out as soon as she could. And our shakes were a big mess all over our cups. And she didn't even apologize for her attitude.
Atmosphere: 3
Food: 3
Service: 1
Adrian Medrano
On 06/29/25 at 10:25 PM, I had a frustrating drive-thru experience. It’s not like McDonalds with two windows. The employee seemed out of it—asked if I’d already paid, got my order wrong or someone else’s. She took my order again and still charged me incorrectly. I was told to go around to park and waited in line behind three cars. When it was finally my turn, she came out empty-handed and asked for my order again. I eventually got my food, but was still charged incorrectly. Didn’t want to bring my receipt but I paid $12 for just a Jr. Cheeseburger and small fries.
Atmosphere: 1
Food: 2
Service: 1
Dee B.
Good customer service & always has full menu available to order off of & actually open 24hrs!
c h
Drove all the way home to Laveen for my son to have no fry’s in his kids meal. This is so upsetting.
I strongly feel you guys should have a drug policy because for her to be blowing smoke out the drive thru window as we’re waiting is inappropriate. She refused to give me her name.
Atmosphere: 1
Food: 1
Service: 1
Arie
Didn't give me what I ordered & its not the first time this happens.
I been calling and they don't answer
Food: 5
Service: 1
I went this morning 12/22 to get some food after work, and i repeated my order more than once and the girl taking my order kept saying “huh” and after she finally got it after the 3rd time and REPEATED it back to me it was right just for it to be given wrong, the sandwiches were made wrong and my fries were not curly fries like i ordered and as it was on the receipt but regular fries. the burrito had sauce when i asked for no sauce. waited 25 minutes for our order to be wrong and just for the cashier lady Tanya not to give us ranch like we asked at the window.
Atmosphere: 1
Food: 1
Service: 1
Service is getting slower and slower. They are worrying about the timer at the window but not in the waiting line by the curbside. There’s no timer set for that curbside waiting line. You got unhappy customers….
Service: 3
Every time we ask for extra pickles they only add like 2 when they only put 3 originally
I want to add to this well I've had issues with the overnight lady and I hadn't seen her in a while well she was there tonight on 83rd and McDowell this time she shorted me 4 tacos and charged me more then what it was supposed to be I don't know how she's still there thats called stealing from a customer total should have been $23 and some change for 9 orders of tacos and an ultimate cheese burger I was charged $26 and some change and shorted 4 tacos boy this is ridiculous
SERGIO was a good Drive tru member. Super nice and attentive to our needs
Atmosphere: 5
Food: 5
Service: 5
Fast service and nice staff
Atmosphere: 5
Food: 5
Service: 5
Got great service in this location during evening shift since I started going in a couple weeks ago. Today I was sold a bent soda cup for $3.69 and when I went to get my drink the dining room machine was broke. So I ask why the clerk would do that and she raised her voice to say she told me it didn't work. When I repeated back to her what she said to me some other employee in street clothes started in so I had to deal with the sisterhood of crappy employees arguing with me, when asked for a refund the clerk just walked away. The whole exchange was the teenage clerk thinking she's cute. 2 bad employees to ruin a whole business. I've contacted corporate over this and I'm going to follow up. If you don't want to work, don't. Don't go to work just to screw people around.
Atmosphere: 1
Food: 1
Service: 1
Order the hot box didn't look anything like the picture no Fry's at all 😂
Atmosphere: 5
Food: 1
Service: 5
This location is horrible. The two times I have been here it has been pretty bad. The first time I came I paid for a double bacon smash burger and they gave me a single plain value burger. The second time I came I got an Oreo shake and it tasted like grease some how.. tasted like I was licking a dirty pan. Won’t be coming back to this location.
Atmosphere: 1
Food: 1
Service: 2
Ordered splash #5 n 2 burgers what I got was no 2 hamburgers and dont know what this single hamburger is service 2 maybe 3 but paid for 2burgers and #5 Spalsh and didn't get anything close and paid for my order don't recommend this place to anyone
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
The woman working the register at 1:00 am on 7/13 was very rude and impatient and disrespectful to me and my son. She grabbed the money from me and we were told to pull around to spot 2 and she would be out as soon as she could. And our shakes were a big mess all over our cups. And she didn't even apologize for her attitude.
Atmosphere: 3
Food: 3
Service: 1
On 06/29/25 at 10:25 PM, I had a frustrating drive-thru experience. It’s not like McDonalds with two windows. The employee seemed out of it—asked if I’d already paid, got my order wrong or someone else’s. She took my order again and still charged me incorrectly. I was told to go around to park and waited in line behind three cars. When it was finally my turn, she came out empty-handed and asked for my order again. I eventually got my food, but was still charged incorrectly. Didn’t want to bring my receipt but I paid $12 for just a Jr. Cheeseburger and small fries.
Atmosphere: 1
Food: 2
Service: 1
Good customer service & always has full menu available to order off of & actually open 24hrs!
Drove all the way home to Laveen for my son to have no fry’s in his kids meal. This is so upsetting.
I strongly feel you guys should have a drug policy because for her to be blowing smoke out the drive thru window as we’re waiting is inappropriate. She refused to give me her name.
Atmosphere: 1
Food: 1
Service: 1
Didn't give me what I ordered & its not the first time this happens.
Loading...