Jack in the Box

9840 W Lower Buckeye Rd, Tolleson
(623) 936-1801

Recent Reviews

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Jessie Palafox

I did a mobile order and went to pick it up first thing was the lady was not friendly just gave me my order and than shut the window but then once I went home I saw a burger was missing from my order and not just that also got both of my burger orders wrong and was supposed to only have goog good sauce and mustard but just did mayo and mustard and ketchup and my other burger is plain and just to let you know I was CHARGED for the good good sauce and the burger was dry and looks like the patty has been just sitting there worst experience ever😡

Atmosphere: 1

Food: 1

Service: 1

Connor Wilke

Normally good food. Issue was on christmas eve, They were one of the few places still open, however when you pulled up to the drive through they tell you that they cannot take orders because their system has been down, and that the only way to get food is to order doordash. Also, Their drive through has no side exit, so you had a huge line of folk who were stuck in the drive through for 20 minutes to not be able to order anything. If you cannot accept orders, Close the drive through, dont keep it open cause you are lazy and trap people in your enclosed drive through.

Atmosphere: 1

Food: 3

Service: 1

TheRealDL

Always friendly staff in the drive through. I've been through at 10am and 10pm. Food is what you expect from Jack

Food: 4

Service: 5

Guadalupe Martinez

Why put up so many ads about the app if it never works and the employees dont offer any help I wish I could give a negative star review

Atmosphere: 1

Food: 3

Service: 1

jose aranda

Good staff

Atmosphere: 5

Food: 5

Service: 5

Lacy Denton

We got the 2 different breakfast burritos. They were amazing. Love the salsa that they give too

Atmosphere: 4

Food: 5

Service: 5

strbry

Idk who worked on Oct 25th (Saturday) around 4:00AM but I was SOOO hungry so I made an order through Ubereats. To whoever made my Ubereats order I hope you get a raise. My driver had to take a small detour otw but even then my food was still hot & scrumptious 😩🫶

Atmosphere: 5

Food: 5

Service: 5

Toni Gomez

Came to order the loaded wedges and the forgot to put bacon. Not only that but somw of the potatoes were still solid, not cooked all the way. They didn't give me a receipt and everytime I call it rings then hangs up.

Atmosphere: 1

Food: 1

Service: 1

DaveWilsen 17

Fast a good food. I got what I ordered and it was freash.

Atmosphere: 4

Food: 4

Service: 4

Janel Martinez

I went tonight and ordered simple tacos but asked for a little more lettuce and hot sauce but got old tacos. I live to far to just drive back. What happened to making our food fresh when we order. We will not got back here again.

Food: 1

Service: 4

Lala

Thank you I love my tacos plus they gave me plenty sauces and Ranch which I did not ask for but I truly appreciate it we went to Taco Bell next door and we did not get any sauces but we did ask for some unbelievable

Food: 5

Service: 5

DARREL V.F.

It was very pleasant, in this particular Jack in a box, courteous staff members, and a very clean environment.

Atmosphere: 5

Food: 5

Service: 5

Damon H

Does you're owner know that you're costing them money by telling customers in the early mornings that your system went down and they can't order?! This happened 2 out of 3 times to me in the past WEEK.

Food: 4

Service: 1

Jade

This is the only jack in the box I’ve been to where the food isn’t made fresh. Fries tasted several days old, burger bun was stale. Gross.

Atmosphere: 1

Food: 1

Service: 2

John Dompierre

Waited 15 minutes in the drive thru, and the fries were cold

Food: 2

Service: 2

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