I always have such a great experience at this location. A big shout out to my favorite barista Viviana. So kind and helpful every time I come through here. This is my favorite location to go to because of her! Give her a raise and a big bonus, she deserves it!
Atmosphere: 5
Food: 5
Service: 5
Phoenicia
I just have to say that this is the BEST Starbucks, with the BEST staff! I love this Starbucks. Everyone is friendly and they go above and beyond for me every time. Shout out to Malibu and Viviana! You guys rock! I hope Starbucks corporate will see that this is a special Starbucks and give them all a raise and bonus! This location deserves recognition. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Melanie Browning (Melanie Browning Actress)
Super friendly staff serving food and drinks with love. I’ll be back to this location for sure.
Atmosphere: 5
Food: 5
Service: 5
SBU
My husband went to grab us a coffee before black Friday shopping. Never again! Not at this location. We ordered 2 hot peppermint mocha. The taste was disgusting. Tasted like burnt coffee with a gallon of chocolate. Whoever the barista was either hated their job or just needs to be trained more.
Food: 1
Maria Aguilar
Friendly people
Atmosphere: 5
Food: 5
Service: 5
Laura Romero Luna
Great pastry display, all seasonal treats looked delicious.
Atmosphere: 4
Food: 4
Service: 3
Amber Brown
I feel like this Starbucks is hit or miss. The drinks are never consistent I think today was my last time coming here. 11/3/25. I would rather have Scooters up the street I never have issues and when you want to change something they are so nice about it and don’t give you an attitude like they do at this Starbucks.
Ikelau Iggy Ringang
Like any starbies location it’s a hit or miss with your drink. But not this one…yet imo. They’re super quick and always no waiting too long on pick up orders.
Atmosphere: 5
Food: 5
Service: 5
Tania Robeson
I mean it's starbucks, I went for my caramel macchiato and it was perfect. I did the drive through and the lady was nice, no attitude.
Food: 5
Service: 5
Abdiel Rojas garcia
The manager was so mean we ask for half and half on the drive thru they say they wanna put the cream on my coffe i ask for half and half on the side they either pur alot cream on the coffe or very little very simple request half amd half on the side i go every day i hope the owners or other people see this
Jose has great customer service! Jose went out of his way to open the door for my mother and I as we were coming into Starbucks. I thought that was such a sweet gesture!!
Atmosphere: 5
Food: 5
Service: 5
Baslag
Im so angry, got the wrong amount of change (I use it for laundry btw). I asked her twice how much the total was she either didnt hear me or completely ignored me didnt even answer. She was on her phone at first doing something, btw.
Johnny Lopez
Ordered 2 drinks they were about 80% ice 10% creamer and sweetener and 10% coffee ☕ they are so stingy so this time I asked for lite ice they put so much creamer and other stuff and about half a cup of actual coffee no flavor what so ever and a bad attitude on top of it! Then they want a tip 😂 I'll take my copy and paste reply from the owner now
Atmosphere: 1
Food: 1
Service: 1
Jazmin
Always decent but your hours are confusing it says you close at 10 but when I pulled up at 9pm lights are off? Drive through is clearly closed with a sign in front. it’s needs to be more transparent about your hours online are very wrong wasted my time gas and money going down there I was going to redeem my birthday drink and purchase another drink for my mom and couldn’t very disappointed in the lack of transparency online and on your app.
Atmosphere: 3
Food: 4
Service: 3
Kayleigh Verry
I usually come to this Starbucks and make a purchase every time, but today I just needed a quiet place to sit for a few minutes during a short break between sessions. I’m a home health provider and don’t have a traditional office, so Starbucks often becomes my workspace.
Despite the café being nearly empty, I was asked to leave because I didn’t have an “active” order. It was disappointing, especially since I’ve spent plenty of money here over time. The two Laveen locations I also spend a frequent amount of time at have never had a problem with this, which makes it clear this is a store-level issue, not a company-wide policy.
It’s a shame that a company of this size can’t offer a seat and some AC for a loyal customer, even briefly. I’ll be sticking to the other locations that are more welcoming and understanding.
I always have such a great experience at this location. A big shout out to my favorite barista Viviana. So kind and helpful every time I come through here. This is my favorite location to go to because of her! Give her a raise and a big bonus, she deserves it!
Atmosphere: 5
Food: 5
Service: 5
I just have to say that this is the BEST Starbucks, with the BEST staff! I love this Starbucks. Everyone is friendly and they go above and beyond for me every time. Shout out to Malibu and Viviana! You guys rock! I hope Starbucks corporate will see that this is a special Starbucks and give them all a raise and bonus! This location deserves recognition. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Super friendly staff serving food and drinks with love. I’ll be back to this location for sure.
Atmosphere: 5
Food: 5
Service: 5
My husband went to grab us a coffee before black Friday shopping. Never again! Not at this location. We ordered 2 hot peppermint mocha. The taste was disgusting. Tasted like burnt coffee with a gallon of chocolate. Whoever the barista was either hated their job or just needs to be trained more.
Food: 1
Friendly people
Atmosphere: 5
Food: 5
Service: 5
Great pastry display, all seasonal treats looked delicious.
Atmosphere: 4
Food: 4
Service: 3
I feel like this Starbucks is hit or miss. The drinks are never consistent I think today was my last time coming here. 11/3/25. I would rather have Scooters up the street I never have issues and when you want to change something they are so nice about it and don’t give you an attitude like they do at this Starbucks.
Like any starbies location it’s a hit or miss with your drink. But not this one…yet imo. They’re super quick and always no waiting too long on pick up orders.
Atmosphere: 5
Food: 5
Service: 5
I mean it's starbucks, I went for my caramel macchiato and it was perfect. I did the drive through and the lady was nice, no attitude.
Food: 5
Service: 5
The manager was so mean we ask for half and half on the drive thru they say they wanna put the cream on my coffe i ask for half and half on the side they either pur alot cream on the coffe or very little very simple request half amd half on the side i go every day i hope the owners or other people see this
Service: 1
Restaurantji Recommends
Jose has great customer service! Jose went out of his way to open the door for my mother and I as we were coming into Starbucks. I thought that was such a sweet gesture!!
Atmosphere: 5
Food: 5
Service: 5
Im so angry, got the wrong amount of change (I use it for laundry btw). I asked her twice how much the total was she either didnt hear me or completely ignored me didnt even answer. She was on her phone at first doing something, btw.
Ordered 2 drinks they were about 80% ice 10% creamer and sweetener and 10% coffee ☕ they are so stingy so this time I asked for lite ice they put so much creamer and other stuff and about half a cup of actual coffee no flavor what so ever and a bad attitude on top of it! Then they want a tip 😂 I'll take my copy and paste reply from the owner now
Atmosphere: 1
Food: 1
Service: 1
Always decent but your hours are confusing it says you close at 10 but when I pulled up at 9pm lights are off? Drive through is clearly closed with a sign in front. it’s needs to be more transparent about your hours online are very wrong wasted my time gas and money going down there I was going to redeem my birthday drink and purchase another drink for my mom and couldn’t very disappointed in the lack of transparency online and on your app.
Atmosphere: 3
Food: 4
Service: 3
I usually come to this Starbucks and make a purchase every time, but today I just needed a quiet place to sit for a few minutes during a short break between sessions. I’m a home health provider and don’t have a traditional office, so Starbucks often becomes my workspace.
Despite the café being nearly empty, I was asked to leave because I didn’t have an “active” order. It was disappointing, especially since I’ve spent plenty of money here over time. The two Laveen locations I also spend a frequent amount of time at have never had a problem with this, which makes it clear this is a store-level issue, not a company-wide policy.
It’s a shame that a company of this size can’t offer a seat and some AC for a loyal customer, even briefly. I’ll be sticking to the other locations that are more welcoming and understanding.
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