Terrible quality and the wait if forever. Was stuck for 15 mins in the drive through waiting since the kids had to have chicken nuggets. When we finally did get our food the orders were wrong and half of it was soggy and/or cold…
Atmosphere: 1
Food: 1
Service: 1
Adel Westbury
Ordered a Mc rib and 20 nuggets had to wait for cold fries cold nuggets and down the road to far to turn back 20 bucks for trash
Atmosphere: 1
Food: 1
Service: 2
Tuesday Contreras
We first went to Burger King across the street from here, and that was a mistake as the buns were hard and the burgers were cold. So, we decided to go to McDonald's as we threw our entire meals from Burger King away. Ordered our food through the drive-thru at McDonald's, pulled up a bit, and from that point, it took maybe 25 min to get our food. Got our food, and the fries were out, and they threw them in the fryer again to warm them up, but yet they came out burnt, way too salty, and just gross. Wasn't going to go inside and complain because we weren't trying to waste more time when we were traveling. I do admit, though, this McDonald's is way better than Burger King across the way.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Double Cheeseburger, Double Quarter Pounder with Cheese
Destinee Ibarra
Pretty lack luster service as compared to other locations.
Guillermo Ramirez
I went over the top and gave them four for the food. I haven't eaten the food yet. I fixed my coffee and it tastes like water and that right there just stops me in my tracks of tasting. Anything else from there? Been through here a thousand times. Had never stopped at this McDonald's we had to stay the night. We were tired. Totally disappointed. A word of advice to McDonald's corporation as a retired truck driver. You can jack everything else up but don't ever Jack the coffee up and that's no joke. Thank you. I will try again and I'll see what happens by no means am I trying to be mean or rude. Just honest I'm traveling with four other family members and they say the food is is good. The atmosphere was good. Everything was cool except for my coffee I just can't stress enough after being on the road for 33 years and overhearing driver talking about the coffee and it's always been. If the coffee ain't right, I'm not coming back. I don't want nothing to do with them and I'm only saying this to help you honestly I ain't got no skin in the game and I hate doing these reviews but it's going to help somebody down the line
Atmosphere: 4
Food: 4
Service: 4
Chazz Kalua
Worst McDonald’s service I’ve been to consistently throughout the years. Why can’t your employees understand that you are taking MY MONEY that I work hard for to get some cold stale fries and undercooked 20pc nuggets. Talk to your night closing shift crew that worked on 11/26/24. Unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Brad Newell
The burger was so greasy. The bun was soaked. I couldn't eat it. If I hadn't been on the road 20 minutes I would've taken it back
Atmosphere: 5
Food: 2
Service: 5
Nouman Tahir
It's under staffed ,they close at 09:00 pm where as their official closing time is 10:00 pm, Just Two Staff members are inside the restaurant always, which makes it difficult to work for them
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Sandwich
Charles Putney
I feel sorry for the traveler seeing the Golden Arches in the distance while on I-10 and thinking it will be a great experience. We waited 45 minutes for our order and when it finally was ready, the chicken was dried up and the bread for the chicken sandwich and burger that was ordered was dried and stale. I always order milkshakes with fast food and my strawberry shake was first started as a chocolate. When staff realized their mistake, instead of starting new, they poured the strawberry shake over the chocolate. It was enough for me to say, I’m done with McDonald’s. Especially since they keep raising the prices of their menu. For what you pay for the poor quality of food and poor service….its just not worth it anymore.
We’ve ordered 2 large premium hot chocolate and we’ve got two large cups of hot milk for $10.89👍 also I asked cheeseburger with extra pickles and got just a regular one. the worst experience
Pro Racer
Robots, machines and awful customer service. Mgr called the cops on me after he refused to honor a valid coupon and I wouldn't move from the drive up window at 9:45 pm.
Uber eats driver behind me also got stiffed by the Mgr. AVOID ALL automated McDonald's locations.
Atmosphere: 1
Food: 2
Service: 1
Troy Dawson
If your in Willcox Arizona it's an easy stop off of I-10.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Cheeseburger
Robert Pratt
Potentially the worst McDonald’s in America. The second you walk through the door you’re greeted with filthy floors and tables as well as they make it very clear your business isn’t welcomed here with abundant 30 minute max no loitering signs every 3 feet. Also what’s up with the sauce policy? There’s 3 signs in 5 feet but none of the numbers make sense, like what do you mean a 10 piece gets 2 suaces but a 40 piece only gets 4? Make the math make sense. But to the food, it was all horrible went to get my drink ice machine broken, then the Dr Pepper pissed all over my hand and was 90% water. The cheeseburgers were made wrong and with ingredients specially request to not have and tasted old. The fries were hot but tasted a week old and they only gave me like 3 fries anyways. All in all go to the Burger King down the road
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: World Famous Fries, Cheeseburger
Gary West
Coffee was terrible. Waited 25 minutes to get our order.
Terrible quality and the wait if forever. Was stuck for 15 mins in the drive through waiting since the kids had to have chicken nuggets. When we finally did get our food the orders were wrong and half of it was soggy and/or cold…
Atmosphere: 1
Food: 1
Service: 1
Ordered a Mc rib and 20 nuggets had to wait for cold fries cold nuggets and down the road to far to turn back 20 bucks for trash
Atmosphere: 1
Food: 1
Service: 2
We first went to Burger King across the street from here, and that was a mistake as the buns were hard and the burgers were cold. So, we decided to go to McDonald's as we threw our entire meals from Burger King away. Ordered our food through the drive-thru at McDonald's, pulled up a bit, and from that point, it took maybe 25 min to get our food. Got our food, and the fries were out, and they threw them in the fryer again to warm them up, but yet they came out burnt, way too salty, and just gross. Wasn't going to go inside and complain because we weren't trying to waste more time when we were traveling. I do admit, though, this McDonald's is way better than Burger King across the way.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Double Cheeseburger, Double Quarter Pounder with Cheese
Pretty lack luster service as compared to other locations.
I went over the top and gave them four for the food. I haven't eaten the food yet. I fixed my coffee and it tastes like water and that right there just stops me in my tracks of tasting. Anything else from there? Been through here a thousand times. Had never stopped at this McDonald's we had to stay the night. We were tired. Totally disappointed. A word of advice to McDonald's corporation as a retired truck driver. You can jack everything else up but don't ever Jack the coffee up and that's no joke. Thank you. I will try again and I'll see what happens by no means am I trying to be mean or rude. Just honest I'm traveling with four other family members and they say the food is is good. The atmosphere was good. Everything was cool except for my coffee I just can't stress enough after being on the road for 33 years and overhearing driver talking about the coffee and it's always been. If the coffee ain't right, I'm not coming back. I don't want nothing to do with them and I'm only saying this to help you honestly I ain't got no skin in the game and I hate doing these reviews but it's going to help somebody down the line
Atmosphere: 4
Food: 4
Service: 4
Worst McDonald’s service I’ve been to consistently throughout the years. Why can’t your employees understand that you are taking MY MONEY that I work hard for to get some cold stale fries and undercooked 20pc nuggets. Talk to your night closing shift crew that worked on 11/26/24. Unacceptable.
Atmosphere: 1
Food: 1
Service: 1
The burger was so greasy. The bun was soaked. I couldn't eat it. If I hadn't been on the road 20 minutes I would've taken it back
Atmosphere: 5
Food: 2
Service: 5
It's under staffed ,they close at 09:00 pm where as their official closing time is 10:00 pm, Just Two Staff members are inside the restaurant always, which makes it difficult to work for them
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Sandwich
I feel sorry for the traveler seeing the Golden Arches in the distance while on I-10 and thinking it will be a great experience. We waited 45 minutes for our order and when it finally was ready, the chicken was dried up and the bread for the chicken sandwich and burger that was ordered was dried and stale. I always order milkshakes with fast food and my strawberry shake was first started as a chocolate. When staff realized their mistake, instead of starting new, they poured the strawberry shake over the chocolate. It was enough for me to say, I’m done with McDonald’s. Especially since they keep raising the prices of their menu. For what you pay for the poor quality of food and poor service….its just not worth it anymore.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Sandwich, Cheeseburger
Same old stuff.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
We’ve ordered 2 large premium hot chocolate and we’ve got two large cups of hot milk for $10.89👍 also I asked cheeseburger with extra pickles and got just a regular one. the worst experience
Robots, machines and awful customer service. Mgr called the cops on me after he refused to honor a valid coupon and I wouldn't move from the drive up window at 9:45 pm.
Uber eats driver behind me also got stiffed by the Mgr. AVOID ALL automated McDonald's locations.
Atmosphere: 1
Food: 2
Service: 1
If your in Willcox Arizona it's an easy stop off of I-10.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Cheeseburger
Potentially the worst McDonald’s in America. The second you walk through the door you’re greeted with filthy floors and tables as well as they make it very clear your business isn’t welcomed here with abundant 30 minute max no loitering signs every 3 feet. Also what’s up with the sauce policy? There’s 3 signs in 5 feet but none of the numbers make sense, like what do you mean a 10 piece gets 2 suaces but a 40 piece only gets 4? Make the math make sense. But to the food, it was all horrible went to get my drink ice machine broken, then the Dr Pepper pissed all over my hand and was 90% water. The cheeseburgers were made wrong and with ingredients specially request to not have and tasted old. The fries were hot but tasted a week old and they only gave me like 3 fries anyways. All in all go to the Burger King down the road
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: World Famous Fries, Cheeseburger
Coffee was terrible. Waited 25 minutes to get our order.
Loading...