No one at the cash. Another customer had to keep ringing the bell for attention. About 5 min later an employee showed up to serve her. I waited for my order of 2 coffees for over 10 minutes. Employees were chatting, laughing not paying attention to preparing orders. My coffees were cold. Asked for a replacement and they were replaced with cold coffees again. I left without getting what I paid for. Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Chambrae Godek
I'm not sure what's been happening, but in the last few weeks, either my husband or I have had poor experiences when ordering from here. I get it — everyone has off days. I've worked in fast food and understand the process. Our experience has included them forgetting or giving us the wrong item, handing our order to someone else, or completely getting it wrong. When I returned to get the correct order, the staff were rude and condescending about my asking for it. I truly don't understand what the issue is. If it's due to being understaffed, having bad days, training, team management, or management itself, then something needs to be addressed.
Atmosphere: 1
Food: 1
Service: 1
Carleen McCullough
They close at 10pm despite the app and wedsite saying 24hrs. They need to update that so people don't waste their time .
Mercy Balderrama
The women at the counter was extremely rude. We asked for assistance and she snapped and said we could go through the drive thru if we needed help.
Atmosphere: 1
Food: 1
Service: 1
Memmen Trucking
Prices SUCK ! Workers are slow in the head
Jim Gardner
Easy in and out, typical McDonald's food.
Atmosphere: 3
Food: 4
Service: 3
Sarai Pizarro
Ordered a sandwich and fries. When I asked for ketchup, the girl responded “oh I’m all out of ketchup!” Proceeded to show me empty ketchup container. So the restaurant was completely out of ketchup or was she just lazy to refill container with ketchup packets?!?!?! Poor customer service and food was cold!! Where is the dignity and pride of doing your job correctly?!?!
Atmosphere: 1
Food: 1
Service: 1
Lisa Campillo
My husband ordered a sausage McMuffin and wanted them to add Canadian bacon. I got a regular McMuffin and we ordered 1 extra hash brown. We also ordered 2 orange juices to our meal. First of all, there was no sausage on the sausage McMuffin at all. I went back in and a bunch of girls in there were just all talking. I said, “Excuse me!” The manager came up and I told her there was no sausage on the sandwich and brought it to the cook. She came back with the cold sandwich after she just added a piece of sausage to it. I asked her if it was a new sandwich, and she said she just added sausage. Plus it was over 27 bucks for all of that! Horrible service!
This Place sucks… willcox food service sucks.. it’s like they hire a bunch of slow people. It so ridiculous there. I think abys might be the only decent place .
Paul- Certified Search Pro (Local Google Search)
Good location, thanks for having a restroom where Circle K doesn’t!
Atmosphere: 5
Food: 5
Service: 5
Kirk Murphy
Took quite awhile just to get a Big Mac, Cheeseburger, fries and a drink
Food: 3
Service: 2
Heather Ivy
Very clean. The food was fresh. Service was great. This has to be one of the best McDonald’s I’ve ever been to.
Atmosphere: 5
Food: 5
Service: 5
Kathy Graf
We purchased a Bagel, Sausage, Egg, and Cheese as one of our sandwiches. The bagel was quite hard and not good, we could not finish it. The hashbrowns were nice and hot, however, which was nice. I also got a Sausage, Egg, and Cheese McMuffin which was tasty and fresh.
Just like Most Mc Donald's
Atmosphere: 3
Food: 4
Service: 3
No one at the cash. Another customer had to keep ringing the bell for attention. About 5 min later an employee showed up to serve her. I waited for my order of 2 coffees for over 10 minutes. Employees were chatting, laughing not paying attention to preparing orders. My coffees were cold. Asked for a replacement and they were replaced with cold coffees again. I left without getting what I paid for. Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
I'm not sure what's been happening, but in the last few weeks, either my husband or I have had poor experiences when ordering from here. I get it — everyone has off days. I've worked in fast food and understand the process. Our experience has included them forgetting or giving us the wrong item, handing our order to someone else, or completely getting it wrong. When I returned to get the correct order, the staff were rude and condescending about my asking for it. I truly don't understand what the issue is. If it's due to being understaffed, having bad days, training, team management, or management itself, then something needs to be addressed.
Atmosphere: 1
Food: 1
Service: 1
They close at 10pm despite the app and wedsite saying 24hrs. They need to update that so people don't waste their time .
The women at the counter was extremely rude. We asked for assistance and she snapped and said we could go through the drive thru if we needed help.
Atmosphere: 1
Food: 1
Service: 1
Prices SUCK ! Workers are slow in the head
Easy in and out, typical McDonald's food.
Atmosphere: 3
Food: 4
Service: 3
Ordered a sandwich and fries. When I asked for ketchup, the girl responded “oh I’m all out of ketchup!” Proceeded to show me empty ketchup container. So the restaurant was completely out of ketchup or was she just lazy to refill container with ketchup packets?!?!?!
Poor customer service and food was cold!! Where is the dignity and pride of doing your job correctly?!?!
Atmosphere: 1
Food: 1
Service: 1
My husband ordered a sausage McMuffin and wanted them to add Canadian bacon. I got a regular McMuffin and we ordered 1 extra hash brown. We also ordered 2 orange juices to our meal. First of all, there was no sausage on the sausage McMuffin at all. I went back in and a bunch of girls in there were just all talking. I said, “Excuse me!” The manager came up and I told her there was no sausage on the sandwich and brought it to the cook. She came back with the cold sandwich after she just added a piece of sausage to it. I asked her if it was a new sandwich, and she said she just added sausage. Plus it was over 27 bucks for all of that! Horrible service!
Atmosphere: 2
Food: 1
Service: 1
No toilet paper at ALL! Very rude employees!
Restaurantji Recommends
This Place sucks… willcox food service sucks.. it’s like they hire a bunch of slow people.
It so ridiculous there. I think abys might be the only decent place .
Good location, thanks for having a restroom where Circle K doesn’t!
Atmosphere: 5
Food: 5
Service: 5
Took quite awhile just to get a Big Mac, Cheeseburger, fries and a drink
Food: 3
Service: 2
Very clean. The food was fresh. Service was great. This has to be one of the best McDonald’s I’ve ever been to.
Atmosphere: 5
Food: 5
Service: 5
We purchased a Bagel, Sausage, Egg, and Cheese as one of our sandwiches. The bagel was quite hard and not good, we could not finish it.
The hashbrowns were nice and hot, however, which was nice. I also got a Sausage, Egg, and Cheese McMuffin which was tasty and fresh.
Atmosphere: 4
Food: 4
Service: 4
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