I want to thanks Marisa and her group of workers today for doing absolutely nothing to help a customer except have them drive back to their location for an item that was said to have been in the bag. After I offered to pay for the item if it was not included. When you realize you’re here for the customer then maybe things like this wouldn’t happen 🙄
Jazmine Rodriguez
I love that they have $6 meal deal which include a bagel with egg, cheese and bacon with hash browns and you get to choose from a hot or ice coffee, your basically only paying for the drink it self very convenient! And the guy ladaral is so amazing with customer service, so very joyful, he’s a beautiful soul with a beautiful smile! And deserves a raise! 😇 He’s the reason why my kids and I come back!
Atmosphere: 4
Food: 5
Service: 5
William Perry
Very busy place. Three registers, but only 2 cashiers. Fifteen minutes later when I finally was at the front of the line, there was only one cashier After taking your order and collecting for it, the one cashier also filled the order. Meanwhile, the line kept getting longer. There were at least 4 other employees in the back area.
How much business could you actually do if you provided quick customer service? I won't go back.
Atmosphere: 2
Food: 4
Service: 1
Jillian Rich
I stop at this location 2-3 times per week on my way to work. I’ve never been inside, always use the drive thru but these are the nicest food service employees I’ve encountered in so long. It’s really refreshing! Kudos to this staff!
Atmosphere: 5
Food: 5
Service: 5
Cruz Gonzalez
Nice and good hot coffee employees are great 👍
Atmosphere: 5
Food: 5
Service: 5
DirtyDirty45
Rude employees and no donuts . I will drive a little further to k-may donuts on grand
Atmosphere: 4
Food: 1
Service: 1
Chris Lang
I have been to this Dunkin̈ donuts about 8 times with my kids and they never have donuts. Why doesn't the owner know by now to make extra donuts to last all day until they close. Look at the reviews and low score this location has Don't waste your time. They never have what you want and don't care when you complain about it.
Atmosphere: 1
Food: 1
Service: 1
Alondra Ibarra
Customer service RUDE. 7:25am and they are out of almost every donut. Never again.
Atmosphere: 1
Food: 1
Service: 1
Jasmine K
Rude customer service
Atmosphere: 1
David Goman
“Am I done?” I hung out for a while, and instead of politely asking me to leave as I understand certain companies don’t want loitering, she asked “am I done?” Why be rude?
If Marissa doesn't like you she puts your doughnuts icing down in your bag.
Atmosphere: 4
Food: 5
Service: 1
Kell Brigan (Kell Checks In)
This location hasn't been open that long. It's amazing that they've been horrible since day one. I've had a half raw apple fritter from them. They frequently are rude and dismissive. Today I had a woman close the window on me in the middle of a question and had to lean on my horn for over 5 minutes to get somebody to come back to the window. They just are horrible and you try to call corporate to complain and all you get is an ad for a medical alert device. I don't know what's going on with Dunkin but they really are telling the world. They just don't care anymore.
Atmosphere: 1
Food: 2
Service: 1
kerman725 n5
Looks very new and very clean. Refreshers were delicious.
Atmosphere: 5
Food: 5
Service: 5
Wicked Mutha
It's my birthday. All I wanted was a plain glazed donut from Dunkin'. The store was out of 99% of their donuts. They told my hubby that they start making donuts at 3 AM and when they are out they are out. It's 1PM and they are opened until 8PM. This is your most popular donut and you ran out? So disappointed 😔 Hubby said they were friendly enough but that won't get me a donut. 😒😔
Atmosphere: 4
Service: 5
Juana Garcia
The staff is rude here , customer service is bad they hired typical youngster that don’t know manners not even McDonald’s has better customer service
I want to thanks Marisa and her group of workers today for doing absolutely nothing to help a customer except have them drive back to their location for an item that was said to have been in the bag.
After I offered to pay for the item if it was not included.
When you realize you’re here for the customer then maybe things like this wouldn’t happen 🙄
I love that they have $6 meal deal which include a bagel with egg, cheese and bacon with hash browns and you get to choose from a hot or ice coffee, your basically only paying for the drink it self very convenient! And the guy ladaral is so amazing with customer service, so very joyful, he’s a beautiful soul with a beautiful smile! And deserves a raise! 😇 He’s the reason why my kids and I come back!
Atmosphere: 4
Food: 5
Service: 5
Very busy place. Three registers, but only 2 cashiers. Fifteen minutes later when I finally was at the front of the line, there was only one cashier After taking your order and collecting for it, the one cashier also filled the order. Meanwhile, the line kept getting longer. There were at least 4 other employees in the back area.
How much business could you actually do if you provided quick customer service? I won't go back.
Atmosphere: 2
Food: 4
Service: 1
I stop at this location 2-3 times per week on my way to work. I’ve never been inside, always use the drive thru but these are the nicest food service employees I’ve encountered in so long. It’s really refreshing! Kudos to this staff!
Atmosphere: 5
Food: 5
Service: 5
Nice and good hot coffee employees are great 👍
Atmosphere: 5
Food: 5
Service: 5
Rude employees and no donuts . I will drive a little further to k-may donuts on grand
Atmosphere: 4
Food: 1
Service: 1
I have been to this Dunkin̈ donuts about 8 times with my kids and they never have donuts. Why doesn't the owner know by now to make extra donuts to last all day until they close. Look at the reviews and low score this location has
Don't waste your time. They never have what you want and don't care when you complain about it.
Atmosphere: 1
Food: 1
Service: 1
Customer service RUDE. 7:25am and they are out of almost every donut. Never again.
Atmosphere: 1
Food: 1
Service: 1
Rude customer service
Atmosphere: 1
“Am I done?” I hung out for a while, and instead of politely asking me to leave as I understand certain companies don’t want loitering, she asked “am I done?” Why be rude?
Restaurantji Recommends
If Marissa doesn't like you she puts your doughnuts icing down in your bag.
Atmosphere: 4
Food: 5
Service: 1
This location hasn't been open that long. It's amazing that they've been horrible since day one. I've had a half raw apple fritter from them. They frequently are rude and dismissive. Today I had a woman close the window on me in the middle of a question and had to lean on my horn for over 5 minutes to get somebody to come back to the window. They just are horrible and you try to call corporate to complain and all you get is an ad for a medical alert device. I don't know what's going on with Dunkin but they really are telling the world. They just don't care anymore.
Atmosphere: 1
Food: 2
Service: 1
Looks very new and very clean. Refreshers were delicious.
Atmosphere: 5
Food: 5
Service: 5
It's my birthday. All I wanted was a plain glazed donut from Dunkin'. The store was out of 99% of their donuts. They told my hubby that they start making donuts at 3 AM and when they are out they are out. It's 1PM and they are opened until 8PM. This is your most popular donut and you ran out? So disappointed 😔
Hubby said they were friendly enough but that won't get me a donut. 😒😔
Atmosphere: 4
Service: 5
The staff is rude here , customer service is bad they hired typical youngster that don’t know manners not even McDonald’s has better customer service
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