Always an excellent breakfast with fast a friendly service. Notable mention....killer onion rings!!
Atmosphere: 5
Food: 5
Service: 5
ND T
Almost 20 dollars for 2 breakfast sandwiches and they're not even warm. The girl at the window barely spoke a word, she was more interested in answering her personal phone. I see why they're is never a line here
Atmosphere: 1
Food: 1
Service: 1
Jerad Blacklock
Chicken gravy to go with the fries or onion rings is delicious
Atmosphere: 5
Food: 5
Service: 5
Rick emery
This a&w was one of the best I have ever been to
Atmosphere: 5
Food: 5
Service: 5
gobind singh
I am writing to express my disappointment with the customer service I experienced at your restaurant on August 20 at approximately 11:45 PM. Upon arrival, I used the kiosk to place my order and waited for five minutes without assistance. Frustrated by the delay, I approached the service window, where I noticed an employee cleaning inside. Despite my attempts to get his attention, he did not respond and quickly left the area when I tried to take a photo to document the situation. I had driven 10 minutes during my break to visit your establishment, expecting it to be open and operational. Unfortunately, the lack of service left me unable to place an order or receive any assistance. This experience was highly disappointing, as it reflected poorly on the professionalism of your staff. I kindly request that you address this matter with your team to ensure such incidents do not recur. Staff members who are unwilling to engage with customers should not represent your business. I hope you will take appropriate action to improve the customer experience at your restaurant. Thank you for your attention to this matter. I look forward to your response and hope for a better experience in the future.
Navdeep Sidhu
Always good service
Atmosphere: 5
Food: 5
Service: 5
Jim Webster
Very poor communications by the server. In understanding the request and change to the order. Will not come here again
Atmosphere: 3
Food: 4
Service: 1
jagroop kesar
Worse food and staff is also worse who don't care client's order and not they are not welcoming. I ordered food and said make it fresh as always but after 5 minutes they gave me old food and said that its fresh. Even they know that its not. Kindly go somewhere else do go to Sumas way location
Messed up my whole order (no mozza on the mozza burgers too) and when I had to drive 15 minutes to come back. I asked nicely if I could get a free burger or something for my waste of time and gas and now having to eat cold food. And then the worker told me that the kitchen staff says they didn’t mess up my order and that they wont remake my food because they think I’m lying. How can you call me a liar when my burgers are dry beef patties with no sauce.
Atmosphere: 1
Food: 1
Service: 1
Amanda McEwan
The drive thru girl was awful. Her demeanor and attitude were atrocious. She had zero personality and was extremely rude.
Atmosphere: 3
Food: 4
Service: 1
Harmanveer Kaur
I ordered 2 masala veegie burgers. It was not tasting as it usually do. I went their again and asked one of the employee, named Prashant to either give me a new one or refund it. But he straightforwadly said thet he can’t do anything. I also worked at tim hortons and we do make new order if our customer dont like their order. PRASHANT IS RUDE FOR THIS. Thanks
Hrmn “Hrmn” Kaur
Yummy fresh masala burger and fries.
Atmosphere: 4
Food: 4
Service: 4
Morgan Wight
Omg what an awful dinner. I had steakhouse teen burger. It was a mess , the lettuce was awful and they forgot the bacon. My wife had the masala veggie burger. She found it way too spicy and overcooked. The onion rings were ok. Though for some reason they didn’t include ketchup 🤷♂️
New staff is terrible. Can't go there anymore
Food is good friendly staff great service
Atmosphere: 5
Food: 4
Service: 5
Always an excellent breakfast with fast a friendly service. Notable mention....killer onion rings!!
Atmosphere: 5
Food: 5
Service: 5
Almost 20 dollars for 2 breakfast sandwiches and they're not even warm. The girl at the window barely spoke a word, she was more interested in answering her personal phone. I see why they're is never a line here
Atmosphere: 1
Food: 1
Service: 1
Chicken gravy to go with the fries or onion rings is delicious
Atmosphere: 5
Food: 5
Service: 5
This a&w was one of the best I have ever been to
Atmosphere: 5
Food: 5
Service: 5
I am writing to express my disappointment with the customer service I experienced at your restaurant on August 20 at approximately 11:45 PM. Upon arrival, I used the kiosk to place my order and waited for five minutes without assistance. Frustrated by the delay, I approached the service window, where I noticed an employee cleaning inside. Despite my attempts to get his attention, he did not respond and quickly left the area when I tried to take a photo to document the situation.
I had driven 10 minutes during my break to visit your establishment, expecting it to be open and operational. Unfortunately, the lack of service left me unable to place an order or receive any assistance. This experience was highly disappointing, as it reflected poorly on the professionalism of your staff.
I kindly request that you address this matter with your team to ensure such incidents do not recur. Staff members who are unwilling to engage with customers should not represent your business. I hope you will take appropriate action to improve the customer experience at your restaurant.
Thank you for your attention to this matter. I look forward to your response and hope for a better experience in the future.
Always good service
Atmosphere: 5
Food: 5
Service: 5
Very poor communications by the server. In understanding the request and change to the order. Will not come here again
Atmosphere: 3
Food: 4
Service: 1
Worse food and staff is also worse who don't care client's order and not they are not welcoming. I ordered food and said make it fresh as always but after 5 minutes they gave me old food and said that its fresh. Even they know that its not. Kindly go somewhere else do go to Sumas way location
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Messed up my whole order (no mozza on the mozza burgers too) and when I had to drive 15 minutes to come back. I asked nicely if I could get a free burger or something for my waste of time and gas and now having to eat cold food. And then the worker told me that the kitchen staff says they didn’t mess up my order and that they wont remake my food because they think I’m lying. How can you call me a liar when my burgers are dry beef patties with no sauce.
Atmosphere: 1
Food: 1
Service: 1
The drive thru girl was awful. Her demeanor and attitude were atrocious. She had zero personality and was extremely rude.
Atmosphere: 3
Food: 4
Service: 1
I ordered 2 masala veegie burgers. It was not tasting as it usually do. I went their again and asked one of the employee, named Prashant to either give me a new one or refund it. But he straightforwadly said thet he can’t do anything. I also worked at tim hortons and we do make new order if our customer dont like their order. PRASHANT IS RUDE FOR THIS.
Thanks
Yummy fresh masala burger and fries.
Atmosphere: 4
Food: 4
Service: 4
Omg what an awful dinner. I had steakhouse teen burger. It was a mess , the lettuce was awful and they forgot the bacon. My wife had the masala veggie burger. She found it way too spicy and overcooked. The onion rings were ok. Though for some reason they didn’t include ketchup 🤷♂️
Atmosphere: 1
Food: 1
Service: 3
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