Sheena was my server, she was very friendly and calm. She recommended food to us and over all a kind person. The food was delicious. Especially the French Onion Soup. We didn't stay for long. Maybe 30 minutes? We got the food surprisely quick. Truly a good place. I recommend eating here.
Kid-friendliness: My younger sister, got a toy at the end of the meal. She also got some pages to colour on.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Onion Soup, Soup, New York Cheesecake
Poolside123 Canadian
Place was short staffed, they didn’t get our drinks until 20 minutes in, we left. They just didn’t seem to give a damn & I’ve had a bad experience the last 2 times I’ve been.
Maybe never again?
Atmosphere: 3
Food: 2
Service: 1
Christian Metatron
The servers seemed to be busier than usual. After we put in our order we didn't see her for 25 minutes aside from refilling our glasses of water. After she dropped off our food, we didn't see her at all. We had to ask another server for stuff. The server was friendly the 2 times we did see her but she basically vanished too until it was time to bring the bill. The pizza we ordered was the perogy spicy pizza. It was very spicy and tasted very bland. I'll never eat that pizza again. Boston Pizza's spaghetti sauce and their burgers are much better though. There were random blasts of cold air that seemed to come from the ceiling the whole time we were there. Very off putting when a customer is already cold. No one explained what was going on. The entire experience was underwhelming and sub-par.
Worst service in my life We decided Abbey road was too loud so we came here for a quiet drink and they refused us cause we came from another Bar We were not drunk and had 2 Designated Drivers The WORST service in Abbotsford Trying to be SO STRICT on what you think is someone drinking too much you're gonna lose all your business especially when people have designated drivers We will never return her for business and all of our friends will be notified of your poor habits When people are being responsible, having a driver whom is sober you should be ok with serving a drink.....hope u get shut down
HARMAn Kaur
Customer service was horrible the food was cold and they didn’t bother to ask for refills of water. They charged 3$ extra for a tiny little container of Tabasco sauce, we had to wait for cutlery cold food came before cutlery . NOT COMING BACK..
Atmosphere: 3
Food: 1
Service: 1
P S
Extremely slowwwww service.. we waited 25 minutes to get the order and another 15 minutes to get the cheque and a box to take away our leftovers at the end of our meal and my autistic son was getting impatient and wanted to get out of there.. so I ran after him to the door. The attendant told us we need to be patient because it's a restaurant! What an insensitive choice of words!! Like it's the one and only restaurant we've ever been to! Being a mom of a special needs kid, I know patience more than an average person I believe. There were 2 other booked tables when we left don't know what took them ages to process our cheque of minimal order! I wish we never had stopped by. Never will again and will not let anyone I know eat here either.
Atmosphere: 3
Food: 2
Service: 1
Adrienne Lunn
Kid-friendliness: Great service and very much catered to our kiddos.
Sheena provided an exceptional dining experience at Sumas Boston Pizza, showcasing a perfect blend of attentiveness, friendliness, and professionalism. From the moment we were seated, she greeted us with a warm smile and made sure we felt welcome throughout our entire meal. She was incredibly attentive, checking in at just the right moments without being intrusive, ensuring our needs were met. Her easy-going and approachable demeanor created a relaxed and enjoyable atmosphere, making it clear she genuinely cares about her customers' experience. It’s rare to come across service so personable and efficient—Sheena made our visit into an awesome night out!
Atmosphere: 5
Food: 5
Service: 5
Kaur Man
I was there to pick up my order . They told me the waiting time is 5 minutes but they made us wait for more than half an hour. The manager was arguing with me saying that you are just a delivery driver and I don’t care about your order. This is how your treat everyone??? Really disgusting and disrespectful. I will never recommend anyone to visit this Boston pizza location.
Atmosphere: 1
Service: 1
Manjeet Hehar
Came in around 1pm on a Sunday to the Langley location. Not busy at all. Only 4 other tables had customers. We Waited 10 mins at the front. No one came to seat us so I had to flag down a bar server. Once we were seated the service was very slow. Server didn’t come back to ask if we needed anything else or to top off our waters. We had to ask for everything ourselves
Atmosphere: 4
Food: 3
Service: 3
Trisha
So tonight me and my husband went for pizza and pasta,I love the meateor pizza and I love the spicy meat sauce that’s in it ,but my pizza tasted like the sauce from great white north pizza and I explained this to the manager when we paid our bill ,he argued with me even though I told him I knew what both pizzas taste like ,but instead of apologizing he gave me a non chalant attitude and he acted like he didn’t care, he didn’t care to correct it ,instead he just looked away when we paid our bill ,very unprofessional and unpleasant experience for us .how can a manager argue with a customer like that was shocking this guy should not be a manager if he doesn’t care about his customers.
Parking: Plenty of parking
Atmosphere: 2
Food: 2
Service: 2
Aidan O'Hara
Food was average, ordered a pizza and was underwhelmed, I prefer dominos by a long way with a significantly cheaper price point. Server was pleasant and polite but was sometimes slow to check in. No atmosphere at this location.
Sheena was my server, she was very friendly and calm. She recommended food to us and over all a kind person. The food was delicious. Especially the French Onion Soup. We didn't stay for long. Maybe 30 minutes? We got the food surprisely quick. Truly a good place. I recommend eating here.
Kid-friendliness: My younger sister, got a toy at the end of the meal. She also got some pages to colour on.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Onion Soup, Soup, New York Cheesecake
Place was short staffed, they didn’t get our drinks until 20 minutes in, we left. They just didn’t seem to give a damn & I’ve had a bad experience the last 2 times I’ve been.
Maybe never again?
Atmosphere: 3
Food: 2
Service: 1
The servers seemed to be busier than usual. After we put in our order we didn't see her for 25 minutes aside from refilling our glasses of water. After she dropped off our food, we didn't see her at all. We had to ask another server for stuff. The server was friendly the 2 times we did see her but she basically vanished too until it was time to bring the bill. The pizza we ordered was the perogy spicy pizza. It was very spicy and tasted very bland. I'll never eat that pizza again. Boston Pizza's spaghetti sauce and their burgers are much better though. There were random blasts of cold air that seemed to come from the ceiling the whole time we were there. Very off putting when a customer is already cold. No one explained what was going on. The entire experience was underwhelming and sub-par.
Atmosphere: 2
Food: 2
Service: 2
Wonderful experience, Sheena was Great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cactus Cut Potatoes, Jambalaya Fettuccini
They were so helpful they are so kind
Parking: It is great and lots of parking spots 😁
Kid-friendliness: There are multiple options to eat and drink. Also lots of deserts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
For some reason it didn't do. Ate in and food was bland, and wrong bread taken out.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Cactus Cut Potatoes, Soup, Nachos
Worst service in my life
We decided Abbey road was too loud so we came here for a quiet drink and they refused us cause we came from another Bar
We were not drunk and had 2 Designated Drivers
The WORST service in Abbotsford
Trying to be SO STRICT on what you think is someone drinking too much you're gonna lose all your business especially when people have designated drivers
We will never return her for business and all of our friends will be notified of your poor habits
When people are being responsible, having a driver whom is sober you should be ok with serving a drink.....hope u get shut down
Customer service was horrible the food was cold and they didn’t bother to ask for refills of water. They charged 3$ extra for a tiny little container of Tabasco sauce, we had to wait for cutlery cold food came before cutlery . NOT COMING BACK..
Atmosphere: 3
Food: 1
Service: 1
Extremely slowwwww service.. we waited 25 minutes to get the order and another 15 minutes to get the cheque and a box to take away our leftovers at the end of our meal and my autistic son was getting impatient and wanted to get out of there.. so I ran after him to the door.
The attendant told us we need to be patient because it's a restaurant! What an insensitive choice of words!!
Like it's the one and only restaurant we've ever been to! Being a mom of a special needs kid, I know patience more than an average person I believe.
There were 2 other booked tables when we left don't know what took them ages to process our cheque of minimal order! I wish we never had stopped by. Never will again and will not let anyone I know eat here either.
Atmosphere: 3
Food: 2
Service: 1
Kid-friendliness: Great service and very much catered to our kiddos.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Sheena provided an exceptional dining experience at Sumas Boston Pizza, showcasing a perfect blend of attentiveness, friendliness, and professionalism. From the moment we were seated, she greeted us with a warm smile and made sure we felt welcome throughout our entire meal. She was incredibly attentive, checking in at just the right moments without being intrusive, ensuring our needs were met. Her easy-going and approachable demeanor created a relaxed and enjoyable atmosphere, making it clear she genuinely cares about her customers' experience. It’s rare to come across service so personable and efficient—Sheena made our visit into an awesome night out!
Atmosphere: 5
Food: 5
Service: 5
I was there to pick up my order . They told me the waiting time is 5 minutes but they made us wait for more than half an hour. The manager was arguing with me saying that you are just a delivery driver and I don’t care about your order. This is how your treat everyone??? Really disgusting and disrespectful. I will never recommend anyone to visit this Boston pizza location.
Atmosphere: 1
Service: 1
Came in around 1pm on a Sunday to the Langley location. Not busy at all. Only 4 other tables had customers. We Waited 10 mins at the front. No one came to seat us so I had to flag down a bar server. Once we were seated the service was very slow. Server didn’t come back to ask if we needed anything else or to top off our waters. We had to ask for everything ourselves
Atmosphere: 4
Food: 3
Service: 3
So tonight me and my husband went for pizza and pasta,I love the meateor pizza and I love the spicy meat sauce that’s in it ,but my pizza tasted like the sauce from great white north pizza and I explained this to the manager when we paid our bill ,he argued with me even though I told him I knew what both pizzas taste like ,but instead of apologizing he gave me a non chalant attitude and he acted like he didn’t care, he didn’t care to correct it ,instead he just looked away when we paid our bill ,very unprofessional and unpleasant experience for us .how can a manager argue with a customer like that was shocking this guy should not be a manager if he doesn’t care about his customers.
Parking: Plenty of parking
Atmosphere: 2
Food: 2
Service: 2
Food was average, ordered a pizza and was underwhelmed, I prefer dominos by a long way with a significantly cheaper price point. Server was pleasant and polite but was sometimes slow to check in. No atmosphere at this location.
Atmosphere: 3
Food: 2
Service: 4
Loading...