Cactus Club Cafe Abbotsford

Recently heard about some family members running into issues at this location. Very disappointed as we come dine in here often. The amount of times I’ve heard minority groups being mishandled at this location is just unbelievable at this point. We have never had issues before at any other locations. In fact, other locations have always treated us with respect and we are appreciative of that. We won’t be coming here any longer and will reccomend all other minority groups to stay away unless you want to deal with an ignorant management. First they falsely accused a family member. Then proceeded to ban a member of the same group because they were angry and stood up for her. Cactus Abbotsford, please teach your staff and management team how to handle situations like this better. We will not be taking this lightly and will be sure to spread the awareness of this situation.

Atmosphere: 1

Service: 1

If I could give 0 stars I would. I have been visiting this cactus for many years and have spent a fortune at this location and never had a bad experience. Always respectful to the staff. Recently was accused of drinking in the parking lot just because we were in our car for approx 15 mins before entering the restaurant. The very short front desk lady was extremely rude and talking to us in a passage aggressive tone. We left immediately without causing a scene. The cops were called by the restaurant and we were pulled over and our driver was put through a sobriety test. To no one’s surprise, our driver passed the test. And we we let go. If you want to ruin your night out with family and friends I highly recommend visiting Cactus Abbotsford

Atmosphere: 1

Service: 1

The worst management team I’ve ever seen at any cactus. Two encounters with the same girl up at the front left us disappointed. We were definitely being discriminated against. Banned a member from our group after we were angry when they falsely accused us of drinking in the car. (Got no apology for that false accusation) Asked to speak to a more senior member but the guest services representative didn’t really help with that. Very disappointed since I’ve never had any issues at any other location ever. Please do better and teach that girl up at the front some manners!!

The birthday creme brulé was excellent. Our server was spot on.!

Thank you

Atmosphere: 5

Food: 5

Service: 5

From start to finish, our server Madison was great. Drinks were great, you guys FINALLY brought ribeye steak in and that was great too. Always happy here

Atmosphere: 5

Food: 5

Service: 5

No Caeser salad (only something with kale?? Really??). No soup at all. Music waayyy too loud for absolutely no reason whatsoever. A hamburger with meat thinner than a slice of cheese. I would happily pay a bit more for a real piece of meat for a hamburger. Fries were good, like those. Host staff are pleasant. Only reason I came is because I was given a gift certificate. First time here. Last time here.

Atmosphere: 1

Food: 3

Service: 2

Make a reservation. Start there and you'll be set.
Good atmosphere, food is always good, staff is helpful and knowledgeable, good drink menu for alc and non.

Food came out quickly on a Tues at lunch even though the place was pretty busy.

Atmosphere: 5

Food: 5

Service: 4

Friendly service. Consistent food quality.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tuna Poke Bowl, Calamari

In the upscale casual sector Cactus Club is the best option in my opinion. Food is consistently good and the service is fast and flawless. I prefer to sit in the lounge, try to hit happy hour in the late afternoon for food and alcohol discounts.
I am a lifelong Executive Chef, cookbook author, Gold medalist, been working in restaurants my entire life. Cactus club is doing everything right, Real food, consistent great flavors and a fun happening atmosphere. Keep up the good work.

Atmosphere: 5

Food: 5

Service: 5

We had a fabulous time as we celebrated my daughter's 20th birthday. The food was delicious, I ordered the Dijon Salmon and my husband had the steak frites. My daughter got the seafood pasta, and her boyfriend enjoyed his cheddar bacon burger. While we waited we enjoyed a bellini and the spiked frapp. We will be returning to sample the rest of the menu!

Atmosphere: 5

Food: 5

Service: 5

One of my go to restaurants for happy hour! Drinks and appies are always good.

Atmosphere: 5

Food: 5

Service: 5

Great location and service

Atmosphere: 5

Food: 5

Service: 5

Brilliant , as always.

Atmosphere: 5

Food: 5

Service: 5

Every week, Madison N treats us with so much kindness, and she is absolutely fantastic. We come back every week for her!

Atmosphere: 5

Food: 5

Service: 5

Waitress nice food not so good 72 bucks for fish tacos and chicken fingers and fries .fries not fresh just junk

Atmosphere: 2

Food: 1

Service: 4