Coolrunnings Bistro ltd

When I came to Cool Runnings, the restaurant was still closed when I arrived sometime after 5, due to a scheduled catering. Even with the shortage of staff, someone still welcomed me in.

I ordered the Jerked Chicken and Pork Combo with the Amani’s Nut Milk cocktail. The drink had a good balance of rum and natural flavouring that almost taste like coconut. The meal came with complimentary soup that was very flavourful. Despite being somewhat spicy, I really enjoyed the meal. The meat was succulent and nicely marinated. The rice and salad were solid good.

The interior was dark but clean and spacious. They play reggae music in the establishment, either on a player or live in the restaurant to give it that Jamaican authenticity. The one staff member that served me was very pleasant and did a lot to accommodate me, including making a drink that she did not think she could do.

This is a great restaurant for genuine Jamaican food. I hope the next time I come to Cool Runnings, the experience will be better.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Jerk Chicken and Pork Combo

Food was fantastic! Staff was amazing! The entertainment was incredible! Great place for a dinner out or a staff work party!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jamaican Beef Patty, Island Salad

L.I.N.C Society recently hired Coolrunnings Bistro to cook some specialty dishes for an event we were hosting. And asked them pretty last minute for help! But they came through in an amazing way. Our guests raved about the food and we wouldnt hesitate to recommend them, and would absolutely use their service again. This hubby/wife team was awesome!

Do you offer catering service for baby shower

Atmosphere: 5

Food: 5

Service: 5

Absolutely love this place.
Friendly folks, delicious Jamaican food, and a great vibe. The hidden gem of Matsqui.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef Stew, Jamaican Beef Patty, Chicken Roti, Oxtail Stew, Curry Goat, Jerk Chicken and Pork Combo

The food is phenomenal, and they treat you like family everytime. Highly recommend

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef Stew

This is a gem of a place. Food is fantastic
Service is always with a smile. Good music
Wayne and Cordell always go above and beyond. We have been when it’s just two of us and with a large group. Best place to go never had an issue with anything.

Atmosphere: 5

Food: 5

Service: 5

This was an awsome place it's so lively and the food is perfect. Keep up all the wonderful work.

My family had a wonderful experience at this restaurant! The atmosphere was welcoming, the bevies were so tasty, and the food was amazing. The owners were super friendly and made everyone feel right at home. Highly recommend!

The restaurant was recommended to me by a friend, but honestly I regret going there. The reasoning is that I had several hairs in my vegetarian curry with rice. It was not one hair but several. When I told the waiters they said to remove the hair from the food and just continue eating. They were rude and told me not to be so picky. So I ordered the rice and peas and as I got my bill in the end they charged me for the vegetarian curry with rice. UNBELIEVABLE. This was an unpleasant experience and I WONT be coming back.
Ps: the music was good though

Atmosphere: 2

Food: 1

Service: 1

I came here one saturday with some family friends. My expectations were really high because ive seen the positive reviews about this place. I was hoping we could enjoy some authentic jamaican food and have some fun. when we stepped inside the place super loud
music was playing , we didnt really mind that but just a warning for people who dont want loud music to be playing while theyre trying to enjoy their dinner. This isnt the place! Anyways after we ordered our food we waited about 50 minutes for the food to come which isnt alot but considering we were told that the food would come out in 15-20 minutes it was kinda surprising. Food came out cold. We couldnt enjoy and what crossed the line was when friend found a piece of hair in his food. Overall the place is dirty , the food is served cold. Im just really thankful i didnt get food poisoning!!

Atmosphere: 1

Food: 1

Service: 1

I am very disappointed in the way management appears to be replying to bad reviews. Zero accountability taken and zero empathy shown to these guests- only redirection. Very sad because I was planning on making another visit soon but I guess I will just have to take my business to somewhere that would be better equipped to take some constructive criticism. Sheesh!

Edit: even in responding to this they couldn’t take accountability. Very disappointing

Atmosphere: 1

Food: 1

Service: 1

I recently dined at Cool Runnings, and it was a disaster. The staff was indifferent, the ambiance was dirty and noisy, and the food was terrible—cold, flavorless, and overpriced. Service was slow and rude. I won't be returning and don't recommend it to anyone.

Atmosphere: 1

Food: 1

Service: 1

Would give less if I could. Theres no sanitation procedures clearly, the restaurant was completely dirty, the food is mediocre at best. Save ur money and go somewhere else where you will have much better food and not be scared how it was cooked…

EDIT: the management is so poor, they couldn’t bother to scroll through and see my other very positive reviews in BC and surrounding areas…I am a Canadian and have lived here my whole life….

Atmosphere: 1

Food: 1

Service: 1

horrible food, horrible service, super dirty

Atmosphere: 1

Food: 1

Service: 1