Attention CEO/head manager of KFC for the sumas location in abbotsford, British Columbia.
I'm writing to you today to ask you to send the highest commendations and respect for a great professional at this KFC location.
Anshujai really cared about us as customers today when we called KFC with respect to special instructions for a skip order ... She provided such excellence in service and cared about the special instructions for my son's food, as he had an operation on his throat and he requires the food to be absolutely fresh, hot, and straight out of the vat. She made amazing Big Crunch Sandwhiches!
I appreciate the fact that she truly cared and listened to the specific special instructions, as there are a lot of professionals who are unable to listen correctly or follow directions as specified...this great professional, anshujai truly represented KFC 110%, by caring about my son's special instructions for his order and she executed this order as requested... we truly appreciate her and we hope that KFC will give her the highest respect and commendation for her excellence. We honestly need more great professionals like, anshujai
Atmosphere: 5
Food: 5
Service: 5
Ben V
Food was well prepaired. Nice clean shop. The self order points works well.
Atmosphere: 4
Food: 5
Service: 4
Siddharth Soni
20 min wait for a single wrap
Understaffed
Atmosphere: 5
Food: 5
Service: 3
Dawn Clements
We are food it 16 minutes to get stuff and we ordered a plant base food and put it with meat order.
Atmosphere: 1
Food: 1
Service: 1
Layla Saeed
The chicken was greasy and batter was undercooked. Gave me a stomach ache.
Atmosphere: 3
Food: 1
Service: 4
Markusse devantie
Compared to the total disaster at Clearbrook, this branch is a gem, the kids working there are very pleasant and work so hard. On the offside I’ve encountered some less than fresh Spicy chicken but their customer service is so on point that it outshines any negativity.
Harry Lidhar
Great experience at this location
Atmosphere: 5
Food: 5
Service: 5
Al Green
With the new kiosks used to from, it seemed to take three times longer to get our food than before. After waiting for 25 minutes for service I was ready to get a refund and leave. Only four people in front of me. When I got my chicken, it was soooo greasy. I literally poured grease out of a breast piece. She mentioned that it was fresh but it wasn't cooked long enough as the pieces in the four piece meal were all glazed looking and rubbery.
Atmosphere: 2
Food: 1
Service: 2
Anne Xie
The tenders are way way to salty, the fries were not crunchy at all, very soggy. And the onion rings were way to hard to bite down on, not worth the extra 2 dollars. The only good thing is the inside of the tenders were juicy but way to salty. Not returning here again.
Atmosphere: 3
Food: 1
Service: 2
Blake Tristan
Ordered the boneless bucket everything was like ice cold like literally still frozen my wife ordered a chicken sandwich combo and it looked very raw fries are absolutely disgusting they taste like old stale and reheated in a microwave waste of money don’t go here
Absolute waste of money I ordered a chicken sandwich combo and they give me some stupid deluxe sandwich I didn’t ask for and then they give me my poutine and it’s just absolutely trash the fries taste like they where heated up in the microwave and the gravy was horrible the cheese curds sucked. The fountain pop is absolutely disgusting the root beer is all watered down the ice tea is so gross and sugary. Stay away from this place it’s so trash and a total waste of money my combo was like 19 dollars your better off going to McDonald’s.
Scott Aeschlimann
Stop selling chicken patties they're gross.
JASPREET SINGH Dhindsa
Their POS system was down and no sign was posed, wasted time and then when I ordered at till took them forever to make the food. Only one person was working front of the house and in the kitchen. Management trying to save money by running understaff restaurant
All 11
Great staff, pretty chill spot not too crowded, with a lot of parking space upfront.
Deldar Saloujk
Parm was the best worker and helped me a lot. Thanks a lot great experience
Attention CEO/head manager of KFC for the sumas location in abbotsford, British Columbia.
I'm writing to you today to ask you to send the highest commendations and respect for a great professional at this KFC location.
Anshujai really cared about us as customers today when we called KFC with respect to special instructions for a skip order ... She provided such excellence in service and cared about the special instructions for my son's food, as he had an operation on his throat and he requires the food to be absolutely fresh, hot, and straight out of the vat. She made amazing Big Crunch Sandwhiches!
I appreciate the fact that she truly cared and listened to the specific special instructions, as there are a lot of professionals who are unable to listen correctly or follow directions as specified...this great professional, anshujai truly represented KFC 110%, by caring about my son's special instructions for his order and she executed this order as requested... we truly appreciate her and we hope that KFC will give her the highest respect and commendation for her excellence.
We honestly need more great professionals like, anshujai
Atmosphere: 5
Food: 5
Service: 5
Food was well prepaired. Nice clean shop. The self order points works well.
Atmosphere: 4
Food: 5
Service: 4
20 min wait for a single wrap
Understaffed
Atmosphere: 5
Food: 5
Service: 3
We are food it 16 minutes to get stuff and we ordered a plant base food and put it with meat order.
Atmosphere: 1
Food: 1
Service: 1
The chicken was greasy and batter was undercooked. Gave me a stomach ache.
Atmosphere: 3
Food: 1
Service: 4
Compared to the total disaster at Clearbrook, this branch is a gem, the kids working there are very pleasant and work so hard. On the offside I’ve encountered some less than fresh Spicy chicken but their customer service is so on point that it outshines any negativity.
Great experience at this location
Atmosphere: 5
Food: 5
Service: 5
With the new kiosks used to from, it seemed to take three times longer to get our food than before. After waiting for 25 minutes for service I was ready to get a refund and leave. Only four people in front of me. When I got my chicken, it was soooo greasy. I literally poured grease out of a breast piece. She mentioned that it was fresh but it wasn't cooked long enough as the pieces in the four piece meal were all glazed looking and rubbery.
Atmosphere: 2
Food: 1
Service: 2
The tenders are way way to salty, the fries were not crunchy at all, very soggy. And the onion rings were way to hard to bite down on, not worth the extra 2 dollars. The only good thing is the inside of the tenders were juicy but way to salty. Not returning here again.
Atmosphere: 3
Food: 1
Service: 2
Ordered the boneless bucket everything was like ice cold like literally still frozen my wife ordered a chicken sandwich combo and it looked very raw fries are absolutely disgusting they taste like old stale and reheated in a microwave waste of money don’t go here
Restaurantji Recommends
Absolute waste of money I ordered a chicken sandwich combo and they give me some stupid deluxe sandwich I didn’t ask for and then they give me my poutine and it’s just absolutely trash the fries taste like they where heated up in the microwave and the gravy was horrible the cheese curds sucked. The fountain pop is absolutely disgusting the root beer is all watered down the ice tea is so gross and sugary. Stay away from this place it’s so trash and a total waste of money my combo was like 19 dollars your better off going to McDonald’s.
Stop selling chicken patties they're gross.
Their POS system was down and no sign was posed, wasted time and then when I ordered at till took them forever to make the food. Only one person was working front of the house and in the kitchen. Management trying to save money by running understaff restaurant
Great staff, pretty chill spot not too crowded, with a lot of parking space upfront.
Parm was the best worker and helped me a lot. Thanks a lot great experience
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