Food was good but I was disappointed they didn't give me even a single napkin.
Food: 4
Service: 1
cambie electrical
When we were placing our order at the drive-thru, the employee on the intercom was not clear in his communication. We had to repeat our order multiple times, which resulted in some confusion and delay. It felt as though there was a lack of attention to detail or effort in ensuring the order was understood correctly. Clear communication is essential, especially in a fast-food setting, and this left us feeling frustrated right from the start. When we arrived at the pickup window, we were greeted by an employee who, although seemed busy talking and giggling with her coworker in her native language, took quite a long time to recognize us or acknowledge our presence. It felt as though we were being ignored, which created an uncomfortable atmosphere. Additionally, when we requested an extra cup, the employee, whose name we believe is Simran, responded in a very unprofessional manner. She rolled her eyes at the request, which was both unnecessary and rude. This type of behavior is not acceptable in customer service, as it negatively impacts the overall customer experience. Professionalism and respect are essential, and unfortunately, this interaction did not reflect the standards I expect from a McDonald's employee. The manger and owners should take action against these types of employees will reflect the reputation they f their business. I was not happy with this experience at all.
Atmosphere: 1
Food: 1
Service: 1
Samantha0977
Ordered 2 double cheeseburgers no pickles. Blah, cold burgers, cheese not melted.
Atmosphere: 1
Food: 1
Service: 1
Steve Johnson
Came here twice in last week at 4 am (today Oct 27) to to get a coffee “we’re sorry we are closed” - when I can clearly see staff members friends sitting inside. Hopefully a manager sees this
Service: 1
kurtis gabriel
Every second day there is a problem with the order, either completely wrong or just slightly altered. Everyday is a simple order, coffee 3 cream. Wait times before 6 am are usually not good sometimes up to 15 minutes.
Atmosphere: 4
Food: 2
Service: 1
colin sissons
Ordered a double quarter pounder with cheese and no pickles, large iced tea, large fries.
Burger had pickles and got a small fries.
Very, very poor English with some of the staff here. They did not seem to understand me.
Atmosphere: 1
Food: 1
Service: 1
Jared Klassen
Ordered a medium fries and burger with no pickles. Fries were soggy and burger had pickles
Food: 1
Service: 2
B Thiel
The worst McDs hands down
Atmosphere: 1
Food: 1
Service: 1
Rick
I ordered a double quarter pounder meal with a coke and an upsize on the fries. I received a chicken burger and cold fries. By the time I realized it was wrong I was already far away and gone. I was really disappointed. It was take out so I can't really say much about atmosphere.
Brian is the best
Food was good but I was disappointed they didn't give me even a single napkin.
Food: 4
Service: 1
When we were placing our order at the drive-thru, the employee on the intercom was not clear in his communication. We had to repeat our order multiple times, which resulted in some confusion and delay. It felt as though there was a lack of attention to detail or effort in ensuring the order was understood correctly. Clear communication is essential, especially in a fast-food setting, and this left us feeling frustrated right from the start. When we arrived at the pickup window, we were greeted by an employee who, although seemed busy talking and giggling with her coworker in her native language, took quite a long time to recognize us or acknowledge our presence. It felt as though we were being ignored, which created an uncomfortable atmosphere.
Additionally, when we requested an extra cup, the employee, whose name we believe is Simran, responded in a very unprofessional manner. She rolled her eyes at the request, which was both unnecessary and rude. This type of behavior is not acceptable in customer service, as it negatively impacts the overall customer experience. Professionalism and respect are essential, and unfortunately, this interaction did not reflect the standards I expect from a McDonald's employee. The manger and owners should take action against these types of employees will reflect the reputation they f their business. I was not happy with this experience at all.
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 double cheeseburgers no pickles. Blah, cold burgers, cheese not melted.
Atmosphere: 1
Food: 1
Service: 1
Came here twice in last week at 4 am (today Oct 27) to to get a coffee “we’re sorry we are closed” - when I can clearly see staff members friends sitting inside. Hopefully a manager sees this
Service: 1
Every second day there is a problem with the order, either completely wrong or just slightly altered. Everyday is a simple order, coffee 3 cream. Wait times before 6 am are usually not good sometimes up to 15 minutes.
Atmosphere: 4
Food: 2
Service: 1
Ordered a double quarter pounder with cheese and no pickles, large iced tea, large fries.
Burger had pickles and got a small fries.
Very, very poor English with some of the staff here. They did not seem to understand me.
Atmosphere: 1
Food: 1
Service: 1
Ordered a medium fries and burger with no pickles. Fries were soggy and burger had pickles
Food: 1
Service: 2
The worst McDs hands down
Atmosphere: 1
Food: 1
Service: 1
I ordered a double quarter pounder meal with a coke and an upsize on the fries. I received a chicken burger and cold fries. By the time I realized it was wrong I was already far away and gone. I was really disappointed. It was take out so I can't really say much about atmosphere.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Clean, staff was friendly and humourious even under stress, good communication, and the fries were perfect. Tried the McVeggie and it rocked
Atmosphere: 5
Food: 5
Service: 5
3.30am
Sorry we open only at 4 🤣🤣🤣
Remove the sign FFS
Service: 1
🤮so unfresh
Atmosphere: 1
Food: 1
Service: 1
It's hit and miss at each McDonald's.
Atmosphere: 3
Food: 4
Service: 3
Attached to the shell gas station.
Atmosphere: 2
Food: 3
Service: 3
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