Sahota's Live Grill - Abbotsford

Worst customer service experience. Didn’t expect this from Sahota. Came specially from Chilliwack, didn’t get what I ordered. There was no manager available at the shift to do the refund so we have to forcefully buy something else and pay extra for that. Even after that they made us wait for 30 mins. Staff was polite but that was not the level of customer service I expected from Sahotas.

Service: 1

loved the service here and especially our server pratiksha was really good.

Atmosphere: 5

Food: 5

Service: 5

Amazing service

Atmosphere: 5

Food: 5

Service: 5

Good food and excellent service

Atmosphere: 5

Food: 4

Service: 5

Kept hearing food here was great and it sure was. The taste and food presentation was really good.

Atmosphere: 5

Food: 5

Service: 5

Atmosphere and service is really good. Food is filling and delicious

Atmosphere: 5

Food: 5

Service: 5

Best ever food

Atmosphere: 5

Food: 5

Service: 5

Food was not good at all and way too overpriced. Slow customer service. Claims to have a live grill when there was no grilling happening. Would not recommend this place at all.

Atmosphere: 1

Food: 1

Service: 1

I’ve ordered from here multiple times in the past, usually things are great, their portions are very fair and their desserts are to die for. However during my last order while biting into butter chicken which is advertised as “Chicken breast” and nowhere mentioned to have bone in it, a large piece of bone was the thing I bit down instead unpleasantly and hurt my mouth.

I do not like to make assumptions but it looks like chicken breast isn’t the only cut of chicken they’ve been using, which only looks to me like a way to cut cost. Unfortunately I had to throw my entire order of it away in worry there will be more pieces like that and it’s disheartening.

Everyone makes mistake and things can fall through the cracks but this could have made someone choke.

I will not be ordering again from here except for desserts which still are one of my favourites

Edit: After thinking long and hard I reduced my 3 star rating to a 2 star rating. I don’t wish to be malicious in any way shape or form but given how potentially serious and false advertised this situation is, it seems fair to me. Chicken breast has no bones in this shape inside it, or at all, as a former chef knowing kitchen etiquette well this can only mean either thigh or other parts were used for cheaper cuts. Being a consumer this just doesn’t look great especially with the premium prices being charged. It is a shame because the food was quite moist and minus that I have always given positive feedback.

Atmosphere: 5

Food: 2

Service: 4

Ambience was awesome.

Atmosphere: 5

Food: 5

Service: 5

We just order food from uber and the food was stale and so so soggy
Tasted like yukkk
We specially mentioned to made the food crispy and spicy but didn’t meet Any if the expectations

Atmosphere: 1

Food: 1

Service: 1

Pratiksha was an excellent server!

Atmosphere: 5

Food: 5

Service: 5

It’s great place but need more servers at lunch time sply on weekends.

Atmosphere: 5

Food: 3

Service: 2

They made my Diwali dinner 😊

Atmosphere: 5

Food: 5

Service: 5

I love it

Atmosphere: 5

Food: 5

Service: 5