Cashier had to repeat my order twice and still entered a grande instead of a tall. Barista didn't leave room and then excused herself saying it wasn't on the label, and was put out when I pointed out that it was actually correct on the label. Really poor customer service
Service: 1
Roman
Overheard a barista complaining about making my drink. They need to be mindful when talking negatively about customer's orders, no matter how complicated they are. However, the drink was delicious and I would order it again.
Atmosphere: 1
Food: 5
Service: 1
Jasmeen Brar
Specifically mentioned no ice and the cup was still filled with ice
Atmosphere: 1
Food: 1
Service: 1
Ally -
I just wanted to say I’m a Starbucks lover, but this year the holiday drinks were absolutely disgusting I don’t know why they got rid of the eggnog latte I tried the sugar cookie one the oat pecan , oat eggnog Honestly tasted undrinkable A waste of money they all had a strange taste to them which I kind of expected with the oat milk, they all tasted off Honestly, just stick to your regular Starbucks drink other than that, the service at this Starbucks is great. They’re always fast and they always make my regular drink order delicious. !!
Atmosphere: 5
Food: 3
Service: 5
Jack MacKay
Went through the drive-thru yesterday. Very busy but also prwtty fast. Nice place with very friendly staff.
Service: 5
Luisa O'Halloran
Clean and friendly 👌
Atmosphere: 5
Food: 5
Service: 5
lally sufan
They are doing there job so well
Atmosphere: 5
Food: 5
Service: 5
Lauren Dyck
I was very disappointed with my service today. I ordered a Venti Green Tea Lemonade with light ice. Doesn't taste like there is any lemonade, and the drink is mostly ice! Come on, starbucks! We are paying for quality, not lazy service.
Food: 3
Service: 3
Rajat Sharma
Very disappointed with the service at this location. The Barista on the shift was beyond rude...a simple request to put coffee in 2 cups was apparently too much to ask. I could see the coffee was not even made yet and all the Barista had to to do was put in 2 cups instead of 1...but nope. Very strange behavior. The cup was messy and she didn't even have the courtesy to clean the syrup dripping from the edge...one of the worst customer experience!
Food: 2
Service: 1
Emma Bryce
This location takes so long, I have been to many Starbucks but this one absolutely takes the cake for longest drive thru wait. Plan ahead if you’re going to come here!!
Ramneek made our drinks today !! Her positive vibes her her smile just made our day great service !! She acknowledged us as soon as we walked in
Atmosphere: 5
Service: 5
J Discovers
Had a terrible experience with Barb at the drive through this morning!!! First off the drive through took over 20 mins. Then I saw my drinks being handed into the car in front of me. Since it wasn’t their drinks they handed them back. When I approached the window I asked if my drinks have been inside the car infront of me and the drive through lady (Barb) said yes. I told her that isn’t hygienic as I don’t know if they touched the mouth piece or had taken a sip and asked if she could replace it. Instead of apologizing she stated “I cleaned it with a rag”. By this point I was shocked and irritated after waiting so long In the line and asked if a new one could be made which she declined stating she would just switch the cups. I told her that this wasn’t very good customer service and she closed the window and took another persons order. Terrible customer service!!!!
Atmosphere: 1
Food: 1
Service: 1
Fatima Tuz Zohura
Drive thru waiting for 20 minutes? Come on that sales women should not chat with customers for that long
Service: 1
Kyle Dimond
This was a drive-thru visit, I was so indecisive at the time, so I asked the girl working the window to pick something for me that was delicious and frozen. So she chose a strawberry creamer, i think. It was fabulous! Thank you so much! Great service and great choices!
Atmosphere: 5
Food: 5
Service: 5
Two wheel therapy
This was a drive-thru visit, I was so indecisive at the time, so I asked the girl working the window to pick something for me that was delicious and frozen. So she chose a strawberry creamer, i think. It was fabulous! Thank you so much! Great service and great choices!
Cashier had to repeat my order twice and still entered a grande instead of a tall. Barista didn't leave room and then excused herself saying it wasn't on the label, and was put out when I pointed out that it was actually correct on the label. Really poor customer service
Service: 1
Overheard a barista complaining about making my drink. They need to be mindful when talking negatively about customer's orders, no matter how complicated they are. However, the drink was delicious and I would order it again.
Atmosphere: 1
Food: 5
Service: 1
Specifically mentioned no ice and the cup was still filled with ice
Atmosphere: 1
Food: 1
Service: 1
I just wanted to say I’m a Starbucks lover, but this year the holiday drinks were absolutely disgusting I don’t know why they got rid of the eggnog latte I tried the sugar cookie one the oat pecan , oat eggnog Honestly tasted undrinkable A waste of money they all had a strange taste to them which I kind of expected with the oat milk, they all tasted off Honestly, just stick to your regular Starbucks drink other than that, the service at this Starbucks is great. They’re always fast and they always make my regular drink order delicious. !!
Atmosphere: 5
Food: 3
Service: 5
Went through the drive-thru yesterday. Very busy but also prwtty fast. Nice place with very friendly staff.
Service: 5
Clean and friendly 👌
Atmosphere: 5
Food: 5
Service: 5
They are doing there job so well
Atmosphere: 5
Food: 5
Service: 5
I was very disappointed with my service today. I ordered a Venti Green Tea Lemonade with light ice. Doesn't taste like there is any lemonade, and the drink is mostly ice! Come on, starbucks! We are paying for quality, not lazy service.
Food: 3
Service: 3
Very disappointed with the service at this location. The Barista on the shift was beyond rude...a simple request to put coffee in 2 cups was apparently too much to ask. I could see the coffee was not even made yet and all the Barista had to to do was put in 2 cups instead of 1...but nope. Very strange behavior. The cup was messy and she didn't even have the courtesy to clean the syrup dripping from the edge...one of the worst customer experience!
Food: 2
Service: 1
This location takes so long, I have been to many Starbucks but this one absolutely takes the cake for longest drive thru wait. Plan ahead if you’re going to come here!!
Restaurantji Recommends
Ramneek made our drinks today !! Her positive vibes her her smile just made our day great service !! She acknowledged us as soon as we walked in
Atmosphere: 5
Service: 5
Had a terrible experience with Barb at the drive through this morning!!! First off the drive through took over 20 mins. Then I saw my drinks being handed into the car in front of me. Since it wasn’t their drinks they handed them back. When I approached the window I asked if my drinks have been inside the car infront of me and the drive through lady (Barb) said yes. I told her that isn’t hygienic as I don’t know if they touched the mouth piece or had taken a sip and asked if she could replace it. Instead of apologizing she stated “I cleaned it with a rag”. By this point I was shocked and irritated after waiting so long In the line and asked if a new one could be made which she declined stating she would just switch the cups. I told her that this wasn’t very good customer service and she closed the window and took another persons order. Terrible customer service!!!!
Atmosphere: 1
Food: 1
Service: 1
Drive thru waiting for 20 minutes? Come on that sales women should not chat with customers for that long
Service: 1
This was a drive-thru visit, I was so indecisive at the time, so I asked the girl working the window to pick something for me that was delicious and frozen. So she chose a strawberry creamer, i think. It was fabulous! Thank you so much! Great service and great choices!
Atmosphere: 5
Food: 5
Service: 5
This was a drive-thru visit, I was so indecisive at the time, so I asked the girl working the window to pick something for me that was delicious and frozen. So she chose a strawberry creamer, i think. It was fabulous! Thank you so much! Great service and great choices!
Atmosphere: 5
Food: 5
Service: 5
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