Starbucks

Don't know how to make basic drinks and argue about what can be easily ordered at any other coffee shop

Atmosphere: 1

Food: 1

Service: 1

normal starbucks, but expect a watery frappe and slushy+foamy ice coffee, even when they remake the items they are exactly the same. workers give attitude. 😢

Atmosphere: 3

Food: 2

Service: 2

Please train riya!

Atmosphere: 4

Food: 3

Service: 2

Slow service every time

Service: 1

Extremely pleased with the staff and overall look of the store. People very pleasant for a late and cold night. Will definitely go back when in the area!

I'm absolutely shocked, disgusted and appalled with the treatment that I just recieved from a tall skinny Caucasian male standing in line(have no clue if he was a supervisor or manager or customer as he didn't have any identifying clothing or tags on!) 🤬 I walked into the store to get my birthday drink, that was not able to be ordered on the app (typical) with my dog that I've taken inside to grab drinks and or food numerous times, and this guy tells me that dogs aren't allowed into the cafe (it is NOT a cafe, it’s a coffee joint, with snacks that are wrapped in plastic, and kept in the fridges, or in plastic bins and in a sealed showcase, so it is by NO MEANS A CAFE!) I politely explained that unfortunately the app would not allow me to order my free birthday drink (white peppermint hot chocolate) and therefore I was forced to come in to order! He then told me to go tie my dog, a French Bulldog outside somewhere and my response was I'm not tying a $5000+ dog outside for someone to walk off with or steal! Obviously this boy has never owned a dog, and was clearly on a power trip of some kind as I've never dealt with this ever before in this store! I'm very respectful to get in and out and most of the time I'm dealing with people wanting to say hi, and wanting to pet my dog and compliment me on how well behaved he is! All I can say is it was a very poor start to my birthday!🤬
I have found that the baristas are very kind and friendly here but this control freak, power tripping boy, just made it very easy to never return or purchase another thing here! I am a 5 min walk from this Fraser Station location and I'll get in my vehicle and drive 5 mins now because of this rude and disrespectful behavior of this egotistical boy that obviously needed to feel powerful today! 😤🤦‍♀️
Well Starbucks I think you need to one change your policy as your stores are is NOT A CAFES and perhaps find someone to train your managers with some empathy, compassion, people and communication skills because this boy is heavily lacking them! 🫤☹️👎

Atmosphere: 1

Service: 1

I used to like this location and come here to do school work, but in the past few months, it feels like the service has gone down hill. I think there seems to be a staffing problem as there always seems to be a lot of customers and never enough employees.
The baristas are wonderful and very informative, but I wish management would hire more staff.

Atmosphere: 5

Food: 5

Service: 5

Only starbucks that requires you to make a purchase in order to have a cup of water.

Probably the slowest place for mobile orderes. I waited about 20 mins while drive thru and front counter orders came and went. I assume it's a staffing issue as the staff were busy but the restraunt wasn't

Consistent

Atmosphere: 4

Food: 4

Service: 4

I ordered my coffee in the drive-through and parked my car to use the restroom, as I wasn't holding coffee from Starbucks. I asked the guy if I could use the restroom; he said I would have to make a purchase and refused.
I do not expect this from starbucks 👎

Service: 1

very nice service guy

Atmosphere: 4

Food: 5

Service: 5

Very bad service, brista guy was rude,never going back to this location

Customer service was not good. Went to get coffee ☕️ and the behavior of staff is so rude.

Service: 1

Worst customer service. Bus drivers needs to purchase to use washroom.

Service: 1