Just went in and ordered 2 subs and was rushed through so fast they didnt even ask or give me a chance to pick veggies
Atmosphere: 3
Food: 3
Service: 2
Notorious Nick
This is the worst subway in Abbotsford, the employees are terrible at their jobs they can’t follow simple instructions ask for lots of cucumbers you get 5 slices haha and the take out orders get priority even if they are half way through your sandwich, avoid this one at all cost
Sabrina Amato
I called in and ordered a catering platter for pickup same day, and all sandwiches were delicious! The girls working were so helpful and friendly, great service and great quality food. Everything was fresh. Will definitely be back to this location!
Atmosphere: 4
Food: 5
Service: 5
Troy Underwood
The food was good. The first employee that started making my sandwich was not super polite, but the employee at the cash register was super nice and kind.
Atmosphere: 3
Food: 4
Service: 3
komal heer
They have the worst customer service and they don’t know how to talk to customers or greet customers.
Rachel
I tried to make an order through the app for over $50. Showed up on my credit card as a pending charge. When I went to pick up, the girl insisted it didn't show on their end and was an error in the app, so I made an in person order. Guess what? It DID go through on my credit card. I have tried to contact the owner through email and an online form, but nothing. Now I will have to do a credit card chargeback. What poor customer service and handling by the owner. I see they don't even address customer concerns on the reviews either.
Atmosphere: 1
Food: 1
Service: 1
Mackenzie Gibson
Made our sandwichs wrong and sloppy and driedup with barely no toppings and just sauce.. called to ask if we can get re made and they just argued , I then proceeded to ask where is the customer service at this restaurant or are we gunna argue that we are not wanting to eat our food because its not to standard the lady just refused to accept that we were unhappy and kept trying to say theres nothing wrong..
Customer service is supposed to be putting the customer first , and i dont complain much but like come on going to argue with me on the phone about if it was made right or that it had the correct toppings like really, re train your staff at this location because doesn’t make the owner or the management look good , ive worked in customer service for 11 years i never argue customers idk what the hell has changed but super ridiculous
Atmosphere: 1
Food: 1
Service: 1
Preety Thind
I often go this subway restaurant in weekdays, Generally, I receive a good service and Never had any issues. But today I went there with two of my friends we were going to have lunch. We waited in Line Up for 22 minutes from 1:13 PM till 1:35 PM. The person ahead of me she asked the server how many people on site working today and server said she’s by herself. I understand that if she’s working by herself, the service could be slow. But it was my turn, and there was no one behind me, She received one online Order approximately 10 minutes after I was in line already. When it’s my turn, she started to prepare that online order while I was on site waiting in queue for my turn.
When I mentioned, I’m getting late for my meeting and it’s my turn. The server’s answer was no I have to prepare the Online order first!!!!!!
When I asked why? Her answer was, “ Or else they will put Google reviews.”
I was very disappointed for 3 reasons :
1. Why there was only one person by herself in lunch hour ? 2. Why there is no value of 3 of us friends time, While we were waiting in queue since last 22 minutes ? 3. Isn’t this Subway restaurant supposed to be first come first serve ?
Finally, after wasting our time we walked out without having lunch. It would be highly appreciated if store manager or owner can respond back on this same review for all three of my questions.
Service: 1
Oleena Asija
worst customer service and staff!! staff undertrained and seems to rule their own store and have very rude tone! never experienced this kinda service and when i talked about this to manager, i felt that female manager herself need some training about the answers which they need to give customers and seems like worst experience with staff and managers. Did emailed them as well, so that boss could see that but i waited for about a week now but got no response, i hope their boss see this and take some action on the staffs behavior.
Atmosphere: 1
Food: 1
Service: 1
Latifa Kahany
I usually like to give positive reviews, but today was different. I did order today a tuna sandwich, coffee and a churro for almost $15.00. The sandwich was good ? The coffee is bad ? The chorros cost was $ 3.00 and it was like an elastic ? I returned it. Service was terrible. They told me we can make you another chorros and we will NOT give you a refund. They made me wait for 15 minutes to make a phone call with the manager ,and they insist of making me another chorros than to refund a $3.00. I left them with the chorros and told them I will write a review about my experience. I will never go back to this subway. They are so cheap and rude.
Absolutely love coming to this Subway. The ladies working the lunch shift are always super cheerful and friendly. I always leave smiling and never have issues with anything them make for me!
Atmosphere: 5
Food: 5
Service: 5
Deepak Bhatt
Avoid this Subway store, the worst in lowermainland. The food is terrible, and the staff are not welcoming. You could get sick from eating stale footlong bread. They even served coffee in a cardboard pizza sauce box.
Atmosphere: 1
Food: 1
Service: 1
Cj CJ Vintage Co.
Snotty, rude employees. Speaking a diff language & laughing like they own the.place. My cup, sandwich and change were thrown at me like i was beneath them. Canada sux
Atmosphere: 1
Food: 1
Service: 1
Jamazon Records
I recently got food here and it made me extremely sick. I was sick all evening, all night and into the morning. I was in and out of the bathroom with really bad diarrhea. Its a shame because I have gone to subway in the past and have not had this problem before. I would expect a refund for such a terrible experience. It was a footlong sandwich that cost about 13 dollars.
Just went in and ordered 2 subs and was rushed through so fast they didnt even ask or give me a chance to pick veggies
Atmosphere: 3
Food: 3
Service: 2
This is the worst subway in Abbotsford, the employees are terrible at their jobs they can’t follow simple instructions ask for lots of cucumbers you get 5 slices haha and the take out orders get priority even if they are half way through your sandwich, avoid this one at all cost
I called in and ordered a catering platter for pickup same day, and all sandwiches were delicious! The girls working were so helpful and friendly, great service and great quality food. Everything was fresh. Will definitely be back to this location!
Atmosphere: 4
Food: 5
Service: 5
The food was good. The first employee that started making my sandwich was not super polite, but the employee at the cash register was super nice and kind.
Atmosphere: 3
Food: 4
Service: 3
They have the worst customer service and they don’t know how to talk to customers or greet customers.
I tried to make an order through the app for over $50. Showed up on my credit card as a pending charge. When I went to pick up, the girl insisted it didn't show on their end and was an error in the app, so I made an in person order.
Guess what? It DID go through on my credit card.
I have tried to contact the owner through email and an online form, but nothing.
Now I will have to do a credit card chargeback.
What poor customer service and handling by the owner. I see they don't even address customer concerns on the reviews either.
Atmosphere: 1
Food: 1
Service: 1
Made our sandwichs wrong and sloppy and driedup with barely no toppings and just sauce.. called to ask if we can get re made and they just argued ,
I then proceeded to ask where is the customer service at this restaurant or are we gunna argue that we are not wanting to eat our food because its not to standard the lady just refused to accept that we were unhappy and kept trying to say theres nothing wrong..
Customer service is supposed to be putting the customer first , and i dont complain much but like come on going to argue with me on the phone about if it was made right or that it had the correct toppings like really, re train your staff at this location because doesn’t make the owner or the management look good , ive worked in customer service for 11 years i never argue customers idk what the hell has changed but super ridiculous
Atmosphere: 1
Food: 1
Service: 1
I often go this subway restaurant in weekdays, Generally, I receive a good service and Never had any issues. But today I went there with two of my friends we were going to have lunch. We waited in Line Up for 22 minutes from 1:13 PM till 1:35 PM. The person ahead of me she asked the server how many people on site working today and server said she’s by herself. I understand that if she’s working by herself, the service could be slow. But it was my turn, and there was no one behind me, She received one online Order approximately 10 minutes after I was in line already. When it’s my turn, she started to prepare that online order while I was on site waiting in queue for my turn.
When I mentioned, I’m getting late for my meeting and it’s my turn. The server’s answer was no I have to prepare the Online order first!!!!!!
When I asked why? Her answer was, “ Or else they will put Google reviews.”
I was very disappointed for 3 reasons :
1. Why there was only one person by herself in lunch hour ?
2. Why there is no value of 3 of us friends time, While we were waiting in queue since last 22 minutes ?
3. Isn’t this Subway restaurant supposed to be first come first serve ?
Finally, after wasting our time we walked out without having lunch.
It would be highly appreciated if store manager or owner can respond back on this same review for all three of my questions.
Service: 1
worst customer service and staff!! staff undertrained and seems to rule their own store and have very rude tone! never experienced this kinda service and when i talked about this to manager, i felt that female manager herself need some training about the answers which they need to give customers and seems like worst experience with staff and managers. Did emailed them as well, so that boss could see that but i waited for about a week now but got no response, i hope their boss see this and take some action on the staffs behavior.
Atmosphere: 1
Food: 1
Service: 1
I usually like to give positive reviews, but today was different.
I did order today a tuna sandwich, coffee and a churro for almost $15.00.
The sandwich was good ?
The coffee is bad ?
The chorros cost was $ 3.00 and it was like an elastic ? I returned it.
Service was terrible. They told me we can make you another chorros and we will NOT give you a refund.
They made me wait for 15 minutes to make a phone call with the manager ,and they insist of making me another chorros than to refund a $3.00.
I left them with the chorros and told them I will write a review about my experience.
I will never go back to this subway. They are so cheap and rude.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Amazing sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Absolutely love coming to this Subway. The ladies working the lunch shift are always super cheerful and friendly. I always leave smiling and never have issues with anything them make for me!
Atmosphere: 5
Food: 5
Service: 5
Avoid this Subway store, the worst in lowermainland. The food is terrible, and the staff are not welcoming. You could get sick from eating stale footlong bread. They even served coffee in a cardboard pizza sauce box.
Atmosphere: 1
Food: 1
Service: 1
Snotty, rude employees. Speaking a diff language & laughing like they own the.place.
My cup, sandwich and change were thrown at me like i was beneath them. Canada sux
Atmosphere: 1
Food: 1
Service: 1
I recently got food here and it made me extremely sick. I was sick all evening, all night and into the morning. I was in and out of the bathroom with really bad diarrhea. Its a shame because I have gone to subway in the past and have not had this problem before. I would expect a refund for such a terrible experience. It was a footlong sandwich that cost about 13 dollars.
Atmosphere: 3
Food: 1
Service: 3
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