always enjoy coming to Tim Hortons. The coffee is fresh, and the staff are friendly and quick, even during busy hours. It’s a cozy spot for a quick breakfast or a break during the day. Thank you for keeping the service consistent!”
Atmosphere: 5
Food: 5
Service: 5
Benjamin Girod
Tim Hortons, What can you say!
Atmosphere: 5
Food: 5
Service: 5
Gurpreet Batth
We are arrived at 7:10 in morning drive through firstly they don’t get order on drive through we order through window as well as we order coffee and they gave wrong order to us and then we walk in store and they don’t replace our order and they said they don’t make that coffee
Atmosphere: 1
Food: 1
Service: 1
Dilpreet Singh
Gurkirat is very cooperative
Atmosphere: 5
Food: 5
Service: 5
Lyssa Pelly
This location can’t handle dual line ordering ! Each time I pull up whether I am the first car to arrive or the second they never answer. I have to say “ hello” 10 times first and if I’m the first car I should be waiting for their order to be taken first. If you’re busy with an order at least say hello , be right with you …. Something! I also find a lot of the employees have thick accents and I can’t understand them and they can’t understand me either. Yesterday I ordered a bk meal and an extra drink and decided on my way to the pay window I’ll like timbits as well. I told the guy at the window and he had no idea what I was talking about. I asked him to add 20 timbits to the order and he kept mumbling my current order at me I think ? Anyways a guy from behind him stoved him aside and added them for me. I wanted 10 bc and 10 honey. He told me I needed to order at the board next time and I told him I decided on my way to the window . What’s the problem it’s timbits not a sandwich plus more money for them . Anyways they decided to pull me forward which is useless as the single lane leading to Clearbrook is not wide enough for the car behind me to go around me and get out. The guy that took my timbits order came out with all the food and then questioned me about the flavours of timbits. I confirmed and he took the ones in his hand back in and returned with another box of timbits. Before moving I checked them and they were chocolate and honey. So I had to go into the store to fix them. In total this took 20 mins for a wrap/hashbrown/coffee/oh and timbits and donut.
Atmosphere: 2
Food: 2
Service: 1
Gurkirat Singh
I have great experience with this Tim and employees are very polite and good service
Atmosphere: 5
Food: 5
Service: 5
Aayush Sharma
To ambience was very good!! The staff was so kind. The staff was very kind.
Atmosphere: 5
Food: 5
Service: 5
angela chartrand
they have new people working there that are giving u half an icecap that's watery and mostly just cream with a side of attitude. They charged me 3 times for 1 icecapp. Make sure u check before you tap because they dont tell you how much or what u even ordered anymore. They make u pull up so ur back window is at the window and they expect you to reach back and grab ur stuff 🤯 doesn't make any sense. Always giving the wrong order.
Atmosphere: 1
Food: 1
Service: 1
R. Elizabeth Bradford (Irish Loonies)
Almost everytime Ive ordered from this store, they get my order wrong. Today, they got my order wrong 3 times, I had to repeat my order 4 times, the restaurant is the size of a shoe box and the staff dont listen to orders properly.
Atmosphere: 1
Food: 1
Service: 1
Chahal Kaur
I don’t usually give a review but I want to bring out the poor service of the staff. I am not saying for everybody but just for the lady who was working at drive thru. She did not have the sense to talk with customers at all. We ordered the food and when we were ordering she was speaking very rudely. It’s been six years to me here in Canada and it didn’t happened with me ever. And when we went to the window to get food she throw our food in the hands like a garbage. It’s really disgusting. I did not get a name but she is wearing nose pin. I want to bring this type to service to the manager or Supervisor or whoever is handling these matters. She was speaking very politely with others but was very rudely with us. If she tired from her job then buddy go home and get some rest. I want to request to the higher authorities to teach staff for customer service specifically. Will never come back to this location 👎🏻
No cappuccino machine and this location does not take AMEX
Atmosphere: 4
Food: 3
Service: 4
Surjeet Gill
Very slow service . I waited inside the tim 15 minutes and just 1 person was ahead of me. Very very slow service please hire more workers . Thanks
Masoud
Very good 👍
Atmosphere: 5
Food: 5
Service: 5
Arlene Margaret Kyle
This location is one of my best location. I visit everyday they make me feel like home . Even in my entry,they say hi to me loudly . Always feel important. Thanks so much for best service
always enjoy coming to Tim Hortons. The coffee is fresh, and the staff are friendly and quick, even during busy hours. It’s a cozy spot for a quick breakfast or a break during the day. Thank you for keeping the service consistent!”
Atmosphere: 5
Food: 5
Service: 5
Tim Hortons, What can you say!
Atmosphere: 5
Food: 5
Service: 5
We are arrived at 7:10 in morning drive through firstly they don’t get order on drive through we order through window as well as we order coffee and they gave wrong order to us and then we walk in store and they don’t replace our order and they said they don’t make that coffee
Atmosphere: 1
Food: 1
Service: 1
Gurkirat is very cooperative
Atmosphere: 5
Food: 5
Service: 5
This location can’t handle dual line ordering ! Each time I pull up whether I am the first car to arrive or the second they never answer. I have to say “ hello” 10 times first and if I’m the first car I should be waiting for their order to be taken first. If you’re busy with an order at least say hello , be right with you …. Something! I also find a lot of the employees have thick accents and I can’t understand them and they can’t understand me either. Yesterday I ordered a bk meal and an extra drink and decided on my way to the pay window I’ll like timbits as well. I told the guy at the window and he had no idea what I was talking about. I asked him to add 20 timbits to the order and he kept mumbling my current order at me I think ? Anyways a guy from behind him stoved him aside and added them for me. I wanted 10 bc and 10 honey. He told me I needed to order at the board next time and I told him I decided on my way to the window . What’s the problem it’s timbits not a sandwich plus more money for them . Anyways they decided to pull me forward which is useless as the single lane leading to Clearbrook is not wide enough for the car behind me to go around me and get out. The guy that took my timbits order came out with all the food and then questioned me about the flavours of timbits. I confirmed and he took the ones in his hand back in and returned with another box of timbits. Before moving I checked them and they were chocolate and honey. So I had to go into the store to fix them. In total this took 20 mins for a wrap/hashbrown/coffee/oh and timbits and donut.
Atmosphere: 2
Food: 2
Service: 1
I have great experience with this Tim and employees are very polite and good service
Atmosphere: 5
Food: 5
Service: 5
To ambience was very good!! The staff was so kind. The staff was very kind.
Atmosphere: 5
Food: 5
Service: 5
they have new people working there that are giving u half an icecap that's watery and mostly just cream with a side of attitude.
They charged me 3 times for 1 icecapp. Make sure u check before you tap because they dont tell you how much or what u even ordered anymore.
They make u pull up so ur back window is at the window and they expect you to reach back and grab ur stuff 🤯 doesn't make any sense.
Always giving the wrong order.
Atmosphere: 1
Food: 1
Service: 1
Almost everytime Ive ordered from this store, they get my order wrong. Today, they got my order wrong 3 times, I had to repeat my order 4 times, the restaurant is the size of a shoe box and the staff dont listen to orders properly.
Atmosphere: 1
Food: 1
Service: 1
I don’t usually give a review but I want to bring out the poor service of the staff. I am not saying for everybody but just for the lady who was working at drive thru. She did not have the sense to talk with customers at all. We ordered the food and when we were ordering she was speaking very rudely. It’s been six years to me here in Canada and it didn’t happened with me ever. And when we went to the window to get food she throw our food in the hands like a garbage. It’s really disgusting. I did not get a name but she is wearing nose pin. I want to bring this type to service to the manager or Supervisor or whoever is handling these matters. She was speaking very politely with others but was very rudely with us.
If she tired from her job then buddy go home and get some rest. I want to request to the higher authorities to teach staff for customer service specifically. Will never come back to this location 👎🏻
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No cappuccino machine and this location does not take AMEX
Atmosphere: 4
Food: 3
Service: 4
Very slow service . I waited inside the tim 15 minutes and just 1 person was ahead of me. Very very slow service please hire more workers . Thanks
Very good 👍
Atmosphere: 5
Food: 5
Service: 5
This location is one of my best location. I visit everyday they make me feel like home . Even in my entry,they say hi to me loudly . Always feel important. Thanks so much for best service
Atmosphere: 5
Food: 5
Service: 5
Good customer service
Atmosphere: 5
Food: 5
Service: 5
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