Tracycakes Bakery Cafe

Review for high tea. Despite the fabulous service (courteous, kind, and anticipatory without hovering) the low-calibre sandwiches and poor value made for a significant disappointment, esp. at close to $100 ($88) with tax+tip.

The individual items - x2 scones, x2 sandwiches, mini cupcakes x2 and mini cakes x4 w/ 2 teas - add to ~$50 if purchased a la carte, and it's poor value paying $74 for this. Would be happy to pay that for either higher quality or more items.

Want to support a local business but suggest some improvement.

Please rename your bakery’s name to trashy cakes. Its now the fourth time in the row that we got a supermarket overly priced cake, no flavor except sugar, dense base, with only fancy decorations. Owner is an old gag who lives in a pre-historic golden era, not ready to digest decline in her bakery’s name.

Atmosphere: 1

Food: 1

Service: 1

For the last 2 years I have been ordering the cakes from this place.
This is the first time I can say the cake was not at all to the expectations. I ordered mango tango cake which is vanilla cake filled with strawberries and topped with mango buttercream whereas I can’t taste any mango or strawberry in the cake. It is just full of sugar and buttercream not even a hint of mango or strawberry. I was very clear while ordering will it be too sweet in the taste they said no, mango buttercream will balance it.
And if you would think I am lying I can come to the store and show you there is no mango or strawberry at all. It is just a buttercream all over and inside the cake with 0 flavors.
Absolutely disheartening.
This is for your reply:
And I have seen your pattern that whoever will give you low ratings you would blame them it is their pattern, rather than apologizing and accepting your mistake. Moreover, I am not that kind of customer who would come to the place and ask for the refund, I would throw it into the garbage rather. THERE IS ABSOLUTELY NO MANGO AND STRAWBERRY CREAM IN YOU MANGO TABGO . You guys are just putting butter cream and making fool of the clients

Atmosphere: 3

Food: 1

Service: 1

I always come here to shop and dine in . Every year even getting up cakes here and doing high teas . Today I visited the store and I was not happy after coming home I realized my item was just dump into the box! I also waited 9 minutes for my chai latte it was ice cold . I get that it was busy but the gentle man started the drink left it sitting it took a young lady to ask if I was serve for him to say it’s just a chai tea and it’s sitting there . Asked him about the yellow tail champagne with a high teas if he knew the price and he just said he will ask his manager and then moved into someone else . Not a good service today !

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: High Tea

Such an amazing place everything was so delicious.

I came to Tracycakes cafe during the Christmas Jubilee when their business hours were extended for the occasion. I found the interior design of the establishment to be dazzling.

I ordered their Blueberry Pie with a Latte for dine-in. The pie was pretty good while the latte was very satisfactory. The service was great and had no issues with it whatsoever.

Overall, Tracycakes is a great place for a snack and a warm drink. I know I will come back again.

Atmosphere: 5

Food: 4

Service: 4

My grandmother, sister and I were window shopping and decided to go in to Traceycakes. I’m incredibly glad that we did! The customers were friendly and chatted us up while we were deciding on what to get. The cashier was willing to answer all of our questions! Each of us got a baby cake and one sugar cookie. The cupcakes were light and fluffy with the perfect amount of icing. The sugar cookie was soft and delicious. We enjoyed our visit so much that my grandmother now wants to purchase baby cakes every time that she has company stay with her!

Atmosphere: 5

Food: 5

Service: 5

I was pleased that the cake was prepared on a few days notice. It looked very nice. The problem was nobody liked it. The icing was much too sweet, crusty and hard. There was not even a hint of cream cheese flavor. It was advertised as rich red velvet cake withe cream cheese frosting. The cake itself was chocolate with a tinge of red color. Basically it was just brown, dense and lacking flavor. Very disappointing. Rather expensive. I cannot recommend and will not go back.

Atmosphere: 3

Food: 1

Service: 5

My daughter's bridal shower was held there and we had a wonderful gathering there! The tea, the service, the goodies, all great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: High Tea, Specialty High Tea Dessert Selections

Extremely disappointed in our return for afternoon tea yesterday. We had visited last year and were impressed (except for the too small quantity of Devonshire cream). I remembered to ask for extra yesterday as our waitress had mentioned last time..and that was the first disappointment. She brought a second TINY portion...that was NOT DEVONSHIRE CREAM or anything like it. I would swear it was vanilla yogurt. Second disappointment was pumpkin scones. Afternoon tea is ALWAYS plain scones. Some places dare to add raisins and I do not go there again...but PUMPKIN? The tea tasted like smoked fish. One wants a plain black tea for this only, and neither on the menu were even ok. Last year, we enjoyed the tea do much we bought some to have at home! Finally, the sandwiches were bland nursery food and entirely unappealing. The top tier I do not even care about usually and could do without, but it was the only part of our tea that was done well. We left within 20 minutes, very disappointed. $77 NOT well spent, and we will not be back.

Really warm and friendly staff. Great food!

Atmosphere: 5

Food: 5

Service: 5

We are big fans of the Langley branch, and hence we gave it a try expecting to have a similar experience but we were slightly disappointed. Though the food was as fantastic as ever, and tasted great. This one lacks good customer service, by a pinch! Totally recommend the grilled cheese sandwich and the brownie. Get the brownie warmed up a little to enjoy the taste.

Vegetarian options: Limited vegetarian options but totally worth trying.

Dietary restrictions: They accommodate with dietary restrictions.

Parking: Parking available on the street

Kid-friendliness: They have high chair available. No kids menu.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Veggie Panini and Soup of the Day

Ordered the turkey cranberry sandwiches and they were ABSOLUTELY Out of this World!! Best sandwiches we have ever had and the Salad that came with it was INCREDIBLE Also!!

Atmosphere: 5

Food: 5

Service: 5

Amazing spot to bring friends and family. The high tea experience is excellent, and the service is by far above and beyond to make your visit enjoyable

Atmosphere: 5

Food: 5

Service: 5

Amazing spot to bring friends and family. The high tea experience is excellent, and the service is by far above and beyond to make your visit enjoyable

Atmosphere: 5

Food: 5

Service: 5