Since when did they stop giving you straws with your soft drinks? One paper napkin for two diners. Ketchup dispenser empty. No salt or pepper packets available unless you ask. No ice cream dessert available. Under new management I hear. Wow!
Atmosphere: 2
Food: 3
Service: 3
Chinnu Bannu
Quick and friendly service.
Atmosphere: 4
Food: 4
Service: 5
swuid game
Wrong burger, hair in my food, and a missing nugget. This is the worst wendys that I have ever been to. The service felt inconsistent and clearly no one was prioritizing cleanliness.
Atmosphere: 1
Food: 1
Service: 1
Stacey Cody
Sometimes the service isn't so great.
Atmosphere: 3
Food: 5
Service: 3
Sam
I wish I could give 0 stars. The Indian lady at the drive-thru window not sure if she’s a supervisor or manager is extremely rude and arrogant. No idea why she carries such an attitude, but she needs to remember she’s a worker, not the owner. Management should take serious action on this as it’s clearly a big issue.
Kathleen Kehler
Very efficient staff getting orders out fast, restaurant and tables were clean, lots of parking for dine in. Wheelchair ♿ access and parking.
Atmosphere: 5
Food: 5
Service: 5
Pen
I just ordered a medium chocolate frosty, small fries and a chicken sandwich. Came home and opened my bag to 3 cheeseburgers???? I called as well and they hung up in the middle. Completely rude service and horrible.
Atmosphere: 1
Food: 1
Service: 1
Nick Russell
Attention CEO/head manager of Wendy's South Fraser Way, Abbotsford.
I'm writing to you today about a great experience I had the other night, with three amazingly great professionals, Veerpal, Kulveer, Baljinder.
These ladies should be given the highest respect, commendations and the greatest accolades for providing such excellence in customer service.. they are great listeners and they always represent Wendy's 110%.. they provide us with amazing and delicious food and specially care about the operation on the throat that expects special instructions for the order we truly need more great professionals like these amazing ladies!!!
We always order on the skip the dishes app and these ladies always deliver with their excellence in customer service!
Thank you Wendy's for these great professionals and thank you for the amazing meal of misfortune, which was absolutely great!!!
We highly recommend this Wendy's location for a great food, however most importantly great customer service from such amazing professionals like Veerpal Baljinder & Kulveer!!!
Maria Encarnacion
Atmosphere: 5
Food: 5
Service: 5
Joy Reimer
Wendy's Cobb Salad is a great fresh and protein rich bowl! Two thumbs up!
Atmosphere: 5
Food: 5
Service: 5
Jassie Uppal
I went to drive thru around 10:30 PM on 5th august and If I would give a negative star if I could. There was a Punjabi lady working at the drive-thru who was extremely rude and lacked basic manners when dealing with customers.
Besides idiots trying to cut in line constantly. Can't complain with the price.
Atmosphere: 5
Food: 5
Service: 5
Mak Sid
One of the worst Wendy’s experiences I’ve had. The manager or supervisor, an Indian woman, was extremely rude and unprofessional. Her attitude was unacceptable, and she clearly lacks the patience and courtesy expected in the hospitality industry. Basic customer service skills were missing, and it left a very negative impression. Wendy’s should consider hiring staff who are better trained in customer interaction and professionalism.
Atmosphere: 1
Food: 1
Service: 1
Anthony Young
Food made to order. Fresh and tasty Takis fries are really good
Washrooms are very clean because you need a key to access
Atmosphere: 5
Food: 5
Service: 5
Julz B.
Poor service... If you don't like where you are working... Change careers
Atmosphere: 1
Food: 1
Service: 1
Lyssa Pelly
We went through drive thru. We ordered a classic ranch chicken combo w/ poutine and strawberry lemonade and spicy chicken combo w/ salad and strawberry lemonade. The girl first asked as for points which we said no too then proceeded to take the order. During the first ordered I was cut off to ask if I wanted spicy or classic without letting me finish then she proceeded to tell me to wait a min and took 7 mins to respond and asked me to reorder again. We asked me 3 times for the first order I told her clear as day and then told her the second one. She replied go to the window again after another 3 mins. There was 1 car ahead of us. I paid with cash and then we played the yo yo game with our drinks. They were going to give them then they took them back and proceeded to give out again. No one thanked us or anything they just expected us to leave. Very unprofessional service and long waits to order and receive 2 regular combos. The ranch one was terrible and cold. Tasted un cooked which as a transplant recipient can make me extremely sick and the poutine barely had gravy or cheese and just a bit on the top. All of it was cold. The spicy combo , the burger was cold. I would have to say the strawberry lemonade was the best part of the meals. Very disappointed for a $30 order. We not recommend this location
Since when did they stop giving you straws with your soft drinks? One paper napkin for two diners. Ketchup dispenser empty. No salt or pepper packets available unless you ask. No ice cream dessert available. Under new management I hear. Wow!
Atmosphere: 2
Food: 3
Service: 3
Quick and friendly service.
Atmosphere: 4
Food: 4
Service: 5
Wrong burger, hair in my food, and a missing nugget. This is the worst wendys that I have ever been to. The service felt inconsistent and clearly no one was prioritizing cleanliness.
Atmosphere: 1
Food: 1
Service: 1
Sometimes the service isn't so great.
Atmosphere: 3
Food: 5
Service: 3
I wish I could give 0 stars. The Indian lady at the drive-thru window not sure if she’s a supervisor or manager is extremely rude and arrogant. No idea why she carries such an attitude, but she needs to remember she’s a worker, not the owner. Management should take serious action on this as it’s clearly a big issue.
Very efficient staff getting orders out fast, restaurant and tables were clean, lots of parking for dine in. Wheelchair ♿ access and parking.
Atmosphere: 5
Food: 5
Service: 5
I just ordered a medium chocolate frosty, small fries and a chicken sandwich. Came home and opened my bag to 3 cheeseburgers???? I called as well and they hung up in the middle. Completely rude service and horrible.
Atmosphere: 1
Food: 1
Service: 1
Attention CEO/head manager of Wendy's South Fraser Way, Abbotsford.
I'm writing to you today about a great experience I had the other night, with three amazingly great professionals, Veerpal, Kulveer, Baljinder.
These ladies should be given the highest respect, commendations and the greatest accolades for providing such excellence in customer service.. they are great listeners and they always represent Wendy's 110%.. they provide us with amazing and delicious food and specially care about the operation on the throat that expects special instructions for the order we truly need more great professionals like these amazing ladies!!!
We always order on the skip the dishes app and these ladies always deliver with their excellence in customer service!
Thank you Wendy's for these great professionals and thank you for the amazing meal of misfortune, which was absolutely great!!!
We highly recommend this Wendy's location for a great food, however most importantly great customer service from such amazing professionals like Veerpal Baljinder & Kulveer!!!
Maria Encarnacion
Atmosphere: 5
Food: 5
Service: 5
Wendy's Cobb Salad is a great fresh and protein rich bowl! Two thumbs up!
Atmosphere: 5
Food: 5
Service: 5
I went to drive thru around 10:30 PM on 5th august and If I would give a negative star if I could. There was a Punjabi lady working at the drive-thru who was extremely rude and lacked basic manners when dealing with customers.
Food: 2
Service: 1
Restaurantji Recommends
Besides idiots trying to cut in line constantly. Can't complain with the price.
Atmosphere: 5
Food: 5
Service: 5
One of the worst Wendy’s experiences I’ve had.
The manager or supervisor, an Indian woman, was extremely rude and unprofessional. Her attitude was unacceptable, and she clearly lacks the patience and courtesy expected in the hospitality industry. Basic customer service skills were missing, and it left a very negative impression. Wendy’s should consider hiring staff who are better trained in customer interaction and professionalism.
Atmosphere: 1
Food: 1
Service: 1
Food made to order. Fresh and tasty
Takis fries are really good
Washrooms are very clean because you need a key to access
Atmosphere: 5
Food: 5
Service: 5
Poor service... If you don't like where you are working... Change careers
Atmosphere: 1
Food: 1
Service: 1
We went through drive thru. We ordered a classic ranch chicken combo w/ poutine and strawberry lemonade and spicy chicken combo w/ salad and strawberry lemonade. The girl first asked as for points which we said no too then proceeded to take the order. During the first ordered I was cut off to ask if I wanted spicy or classic without letting me finish then she proceeded to tell me to wait a min and took 7 mins to respond and asked me to reorder again. We asked me 3 times for the first order I told her clear as day and then told her the second one. She replied go to the window again after another 3 mins. There was 1 car ahead of us. I paid with cash and then we played the yo yo game with our drinks. They were going to give them then they took them back and proceeded to give out again. No one thanked us or anything they just expected us to leave. Very unprofessional service and long waits to order and receive 2 regular combos. The ranch one was terrible and cold. Tasted un cooked which as a transplant recipient can make me extremely sick and the poutine barely had gravy or cheese and just a bit on the top. All of it was cold. The spicy combo , the burger was cold. I would have to say the strawberry lemonade was the best part of the meals. Very disappointed for a $30 order. We not recommend this location
Atmosphere: 1
Food: 1
Service: 1
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