Count your chickens before they hatch. Annoying how you have to count the chicken pieces to make sure you received the correct number. I was shorten on chicken from this location. Will never order from here again. Should have gone to chicko chicken.....my wife was right again.
Food: 1
Cuong Le
Very slow and unfair
Kolton “kolton honest reviews”
My food came out in like 10 seconds. Don’t know whether that’s a good thing or not but, i get a weird vibe from here like it most likely isn’t fresh. The food I had pretty greasy but overall it’s kfc so I kinda expected it. But not the worst thing I’ve tasted. This would be probably the last place I go for the restaurants that are in the area lol idk just based on the other reviews.
Atmosphere: 4
Food: 4
Service: 4
Brandon Wetherill
I ordered a 10 piece bucket of chicken and the skin and batter was soggy and smelled like fish sauce. I felt a bit ill after eating some of the chicken. My girlfriend felt nauseous every time she brought the chicken close to her mouth.
Food: 1
W choy
Dry like usual! Seems like they always give me the pieces that have been sitting for a while? There have been times it was good though!
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: 2 Piece Original Recipe Chicken
Jeffrey Carver
Love the food. Coupons are pretty good, but website and app need high speed internet or forget it. Ordered from work paid for it, but order never reached the restaurant. Had to order on the fly... either very expensive or too little food...
I bought a bucket of spicy chicken to take out. I emphasized three times that it must be spicy. When I got it home, I found that the chicken in the bucket was not spicy at all. They were extremely careless about customer needs, so I give a bad review.
Atmosphere: 2
Food: 1
Service: 1
Gurwinder Sekhon
Too oily. Not tasty, I do not recommend.
Richard Brown
I've never been disappointed with this KFC we have had KFC in most of them in bc and this one in aldergrove is the best and the staff are also in my opinion.. better than the others
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine, 2 Piece Original Recipe Chicken
Edward Sun
Rude and unprofessional. Give me the wrong sandwich, yell at me “if you don’t anything you do not come” Please do not hire this kind of employe.
Our family has been long time customers here, today the manager yelled at me and my husband, accusing us of asking for free food when we asked for a side of spicy mayo. We were picking up food for our family and asking for a condiment that is not available to order online. Hamed, the manager, was very rude. He started yelling at us the moment we tried to explain the situation. Every time we have gone there they don't charge for it and it's not available to add to the online order. The manager yelled over my husband and I as I tried to explain that we tried to order it online and it wouldn't allow us and he says alot of things aren't available online! Stop asking for free food! Upon opening our family meal, come to find out 4 crispy chicken tenders didn't make it in our bag. Call back and all they can do is make 4 tenders if we come back. No real resolution as we live 30 minutes away. They denied not giving us the chicken tenders but say they will make them for us if we come back just because they don't want to argue. They don't believe their customers and they don't value our business. They are the dishonest ones who accuse us of trying to ask for free food.
Won't go back to this location. Disturbed by their service, or lack their of.
I made a complaint a few days ago and still haven't heard back from them. This is why Popeyes chicken is WAY better. You actually get what you pay for and the chicken is way better there. And check this, when you ask Popeyes for a side of spicy mayo, they give you it! No questions asked! because like the rest of us they realize it isnt coming out of their pay check and its not food its a condiment! If it was on the menu we would have no problem paying for it but they decide to charge however much for it when they so chose. Also, Way bigger pieces of chicken and way crispier yummier fries at Popeyes. Save your money. This place will scam you and leave you with a headache.
I tried to give this location another chance after they double charged me and didn't refund me for 3 months, now this. Should have learned my lesson the first time.
Tim Hildebrandt
This was a horrible experience for our family today. We have been long time customers but today will make me never go back there. First off we ordered the family special and we never received any chicken strips for our order. Secondly we asked for spicy mayo which we have never had to pay for before and you are unable to add to your online order. Hamed the manager insisted and yelled over us saying you don't get free food... We just ordered a large meal from you which then came incomplete. That's not food it's a condiment. If I could give zero stars I would. Horrible customer service with no resolution Save yourself a headache and go anywhere else
Atmosphere: 1
Food: 1
Service: 1
RIO HR
Except for the torn chairs and not so good upkeep of the place it's was all good
Atmosphere: 3
Food: 5
Service: 5
JJ PORT
Went through drive-through in order to four piece meal. I ordered a small gravy to go with the fries which was delicious and thick and proper Mary and then I ate the chicken however that was really greasy
Atmosphere: 5
Food: 3
Service: 5
Bernaliza Kutt
Super Kind staff and Super Quick Service , Lovee it !
Count your chickens before they hatch.
Annoying how you have to count the chicken pieces to make sure you received the correct number.
I was shorten on chicken from this location.
Will never order from here again. Should have gone to chicko chicken.....my wife was right again.
Food: 1
Very slow and unfair
My food came out in like 10 seconds. Don’t know whether that’s a good thing or not but, i get a weird vibe from here like it most likely isn’t fresh. The food I had pretty greasy but overall it’s kfc so I kinda expected it. But not the worst thing I’ve tasted. This would be probably the last place I go for the restaurants that are in the area lol idk just based on the other reviews.
Atmosphere: 4
Food: 4
Service: 4
I ordered a 10 piece bucket of chicken and the skin and batter was soggy and smelled like fish sauce. I felt a bit ill after eating some of the chicken. My girlfriend felt nauseous every time she brought the chicken close to her mouth.
Food: 1
Dry like usual! Seems like they always give me the pieces that have been sitting for a while? There have been times it was good though!
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: 2 Piece Original Recipe Chicken
Love the food. Coupons are pretty good, but website and app need high speed internet or forget it. Ordered from work paid for it, but order never reached the restaurant. Had to order on the fly... either very expensive or too little food...
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Poutine, Popcorn Chicken Poutine, Popcorn Poutine
I bought a bucket of spicy chicken to take out. I emphasized three times that it must be spicy. When I got it home, I found that the chicken in the bucket was not spicy at all. They were extremely careless about customer needs, so I give a bad review.
Atmosphere: 2
Food: 1
Service: 1
Too oily. Not tasty, I do not recommend.
I've never been disappointed with this KFC we have had KFC in most of them in bc and this one in aldergrove is the best and the staff are also in my opinion.. better than the others
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine, 2 Piece Original Recipe Chicken
Rude and unprofessional.
Give me the wrong sandwich, yell at me “if you don’t anything you do not come”
Please do not hire this kind of employe.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Our family has been long time customers here, today the manager yelled at me and my husband, accusing us of asking for free food when we asked for a side of spicy mayo. We were picking up food for our family and asking for a condiment that is not available to order online. Hamed, the manager, was very rude. He started yelling at us the moment we tried to explain the situation. Every time we have gone there they don't charge for it and it's not available to add to the online order. The manager yelled over my husband and I as I tried to explain that we tried to order it online and it wouldn't allow us and he says alot of things aren't available online! Stop asking for free food! Upon opening our family meal, come to find out 4 crispy chicken tenders didn't make it in our bag. Call back and all they can do is make 4 tenders if we come back. No real resolution as we live 30 minutes away. They denied not giving us the chicken tenders but say they will make them for us if we come back just because they don't want to argue. They don't believe their customers and they don't value our business. They are the dishonest ones who accuse us of trying to ask for free food.
Won't go back to this location. Disturbed by their service, or lack their of.
I made a complaint a few days ago and still haven't heard back from them. This is why Popeyes chicken is WAY better. You actually get what you pay for and the chicken is way better there. And check this, when you ask Popeyes for a side of spicy mayo, they give you it! No questions asked! because like the rest of us they realize it isnt coming out of their pay check and its not food its a condiment! If it was on the menu we would have no problem paying for it but they decide to charge however much for it when they so chose. Also, Way bigger pieces of chicken and way crispier yummier fries at Popeyes. Save your money. This place will scam you and leave you with a headache.
I tried to give this location another chance after they double charged me and didn't refund me for 3 months, now this. Should have learned my lesson the first time.
This was a horrible experience for our family today. We have been long time customers but today will make me never go back there.
First off we ordered the family special and we never received any chicken strips for our order.
Secondly we asked for spicy mayo which we have never had to pay for before and you are unable to add to your online order.
Hamed the manager insisted and yelled over us saying you don't get free food... We just ordered a large meal from you which then came incomplete. That's not food it's a condiment.
If I could give zero stars I would.
Horrible customer service with no resolution
Save yourself a headache and go anywhere else
Atmosphere: 1
Food: 1
Service: 1
Except for the torn chairs and not so good upkeep of the place it's was all good
Atmosphere: 3
Food: 5
Service: 5
Went through drive-through in order to four piece meal. I ordered a small gravy to go with the fries which was delicious and thick and proper Mary and then I ate the chicken however that was really greasy
Atmosphere: 5
Food: 3
Service: 5
Super Kind staff and Super Quick Service ,
Lovee it !
Atmosphere: 5
Food: 5
Service: 5
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