Customers` Favorites
Customers` Favorites
“I had 2 issues. #1: I’m not a woman yet the first greeting I hear when the server arrives at the table is “Hi ladies.” Please teach your staff gender neutral language. You can just say Hello, tell us your name, and ask us if we’re ready to order. The “ladies” or “gentlemen” part of the greeting is not necessary. I guess our server decided it was more important to gender us than to provide good service. And I shouldn’t have to tell the server that I’m not a woman, I shouldn’t have to put myself in public where someone could overhear and I put myself in danger. #2: I asked for fries with my sandwich. I had to find my server and ask where they were. I also asked for no lemon and my water came with lemon. My friend also had requests missing and decided not to say anything because she is not confrontational.“
Customers` Favorites
“White spot always feels like an excellent choice. The quality is always consistent. The restaurant was very very busy and the service was still excellent. We even watched an interaction where the customer was rude (don't know why or any of the circumstance) and the server was polite, pleasant and solution focuses through the whole encounter. She then apologized to us for our wait and seemed very relieved when we were very easy going. No pressure from us, but great job managing a stressful situation!“
Customers` Favorites
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“Great food and hostess! My favourite is the breakfast menu. This is a pic of my dad and his favourite hostess.“