Fatburger Campbell River

Hi...I arrived around 7:50 pm at Fat Burgers on 13th Ave location on Campbell River, BC.
I popped my head in the door and against if I was to late to order. Remember it is Campbell River, BC, it is Tuesday, Nov 26, 2024 and the streets are quiet. Hence the reason why I asked.
I was told "No problem" "What would you like?"
I am 72 years old, this night was " pretty nippy" and I live 1/2 a block from Fat Burgers.
Got home, and it was a great treat, a really awesome burger and fries....the 2 guys were awesome, and first class service.

I'm at home, with a nice warm, content feeling coming from within...highly recommend Fat Burgers!

Atmosphere: 5

Food: 5

Service: 5

BC burger is awesome, fries are great 👍

Atmosphere: 3

Food: 5

Service: 5

Stopped for a quick bite and we were very pleased - you know how you read some poor reviews and go, 'hmmmm'...but the service was great, food was hot, quick, fresh and delicous, and (super important to the gf) the restrooms were very clean. Great experience tho $$$ (but where isn't these days?) and we'll be back again! :)

Atmosphere: 5

Food: 5

Service: 5

Purchased one 1/4 pound burger for my friend and a 1/2 pound burger for myself. I was expecting big patties as what fatburger is famous for, however i could have received more meat at Wendys.

My 1/2 Pound burger was two regular patties. So basically, we paid $30 for two hamburgers, no fries, no drink, $30.00!!

When the economy really starts to get bad I see this company going out of business, no way you can keep customers with prices like that. I left hungry.

The next day I went to Wendy’s and got a triple hamburger with fries and drink for less and way more beef that filled me up.

I definitely won’t be going back there again. Don’t get me wrong, the girls were nice and I make a good living, but only a fool burns his money.

Atmosphere: 4

Food: 2

Service: 5

Best Burgers going ❤️

Atmosphere: 5

Food: 5

Service: 5

I have always had a great experience at fat burger and I tell people to go and there’s one in Campbell River I’m confused why I’m reading about bad quality buns and workers confusing up orders and taking fries back c’mon man if that was you maybe ask the customer how you can make it right or just say this one’s on us we need to be betterI always order the double fat and fries ????

Atmosphere: 3

Food: 5

Service: 4

Placed pick up order. Fries were ice cold, buns were moldy (see pic) chicken strips that were suppose to be big/fat were less than 1" (some of them...not all)Reached out to manager who got upset with me because he had to call me on his day off, then while trying to explain...kept cutting me off.The two girls working were arguing....until my son in law asked them to stop and just get his chocolate milkshake.

Atmosphere: 1

Food: 1

Service: 1

Placed pick up order. Fries were ice cold, buns were moldy (see pic) chicken strips that were suppose to be big/fat were less than 1" (some of them...not all) Reached out to manager who got upset with me because he had to call me on his day off, then while trying to explain...kept cutting me off. The two girls working were arguing....until my son in law asked them to stop and just get his chocolate milkshake.

Ok, so yesterday, 2 April, I ordered a king fatburger with onion rings. The young lass brings my order to the table, but it has fries instead of rings. I point this out and rather than believe me and apologize, she goes to check the receipt. She returns (with receipt) stating that it "definitely" shows fries were ordered. I reminded her that I had asked if I could get rings vs fries. That was the moment she suddenly remembered me ordering. She gets an order of rings done up but insisted on taking the fries back as "you didn't pay for the fries". Really?!? What are you going to do with the fries? Recycle them to the next customer? I really didn't give two #@*!$ about the fries, but found the whole situation farcical. It must be extremely hard to find good help these days. I love their burgers so I will be back. Also, this would have been 5 stars but for the error.

Atmosphere: 3

Food: 5

Service: 2

Burger bun was stale, patty was overcooked and dry and fries were cold. Watched my burger and fries sit on the counter getting cold for 10 minutes before they finally bag it and passed it to me. I will never go here again and definitly do not recommend

Atmosphere: 3

Food: 1

Service: 1

No doubt Fatburger has great burgers and I also really like their chicken tenders but the service is so hit or miss.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Chicken Tenders

Great

Atmosphere: 5

Food: 5

Service: 5

I came here with a friend for a sit down meal on February 24 2024. While I was there, I needed to go to the bathroom. On my way, I slipped and hurt my knee.I went to talk to an employee and she informed me that they had just washed the floors.There were no wet floor signs in sight.

Brought my daughter in today for a snack and the staff were amazing. They were very kind friendly and my daughter loved it. Great job guys

Kid-friendliness: Brought my daughter in today and we did a dine in just to have a snack and honestly a staff were super amazing. Highly recommend

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tenders

The food is pretty great I love the Hawaiian Burger , Chicken Tenders which are battered lightly and fresh to order. The milkshakes are probably the best in town especially the Maui. The prices are quite high and if you order a combo beware not to bother ordering a substitute Milkshake for the fountain pop. They don't give you a discount and charge full price for the Milkshake so basically you get one drink and are charged for two . Seems strange especially because the pop has free refills. Portions are big and a 6 piece Chicken Tenders with medium fry was too much for two of us to share. Staff was clueless to the ordering and pricing situation. Small eat in area we usually order ahead and take it home

Atmosphere: 2

Food: 5

Service: 3

Recommended dishes: Chicken Tenders, Hawaiian Burger