Tim Hortons

My favorite Canadian food.

Atmosphere: 5

Food: 5

Service: 5

Andre is the best employee of all tims in cr

Atmosphere: 5

Food: 5

Service: 5

I visited the Tim Hortons on Dogwood in Courtenay on August 15 at 4:15 PM. The employee at the front counter, who seemed to be delegating to other staff, took my order for a dark roast coffee and 2 double toasted English muffin.

Colleagues said there was no dark roast. I watched this employee pour me regular coffee and run my muffins through the toaster only once, despite my request for double toasted. When I pointed it out, she handed me the order with a slight smirk.

It was disappointing and felt insulting to see my order prepared this way. Customer requests should be respected, and staff should maintain professionalism.

ordered the supreme stack and it was almost flat. in the picture its loaded. very misleading. when i complaint the cashle, who is very rude. she brought it to the cook and he didntbadd anything hutbmovef things around to try to make it look bigger while they laughed

Atmosphere: 1

Food: 2

Service: 1

Staff is super competent, patient and friendly without if being over the top. Business like friendly. Give all the staff the Campbell River BC Canada location kudos and a raise.

Atmosphere: 5

Food: 5

Service: 5

A Tim Hortons on the ocean. Just the place for a pit stop.

Atmosphere: 5

Food: 5

Service: 5

the tall kid who made my ice cap didn't wash his hands firstband he was mopping . also he seemed vwry unenthused about helping customers and his manners aren't good

Jordan was super helpful, great guy, made amazing coffee, the line staff made amazing food.

Atmosphere: 5

Food: 5

Service: 5

Miss the old Tim’s. Farmers wrap cold in the middle too…

Atmosphere: 2

Food: 2

Service: 4

i came in and a worker by the name of kelsey was great!! and very fast with the service she makes the atmosphere improve every time im in! hold on to her

Atmosphere: 5

Food: 5

Service: 5

Kelsey a 5 star employee thanks for awesome service

Hi it's Kelly thanks for the reply. I appreciate she takes the time to get to know a customer favorites and always is a pleasure to be served by.

Atmosphere: 5

Food: 5

Service: 5

I always have a fantastic experience at this Tim Hortons! The customer service is top-notch; the staff are incredibly friendly and always go out of their way to make my day brighter. A big shout out to Peter and my 'bestie'—even though I don’t know their real name, he always has a smile on his face and makes me smile. Whether it’s grabbing my morning tea or a quick afternoon snack, they always make me feel welcome. Highly recommend this location!

Atmosphere: 5

Food: 4

Service: 5

I appreciate all the teamwork of the staff, supervisors, and the manager. Great team and it is always an awesome experience with them.
Warm regards to boss Ivan.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vanilla Iced Capp

Anika at window was so nice and even checked if my food was right!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Boston Cream Donuts

Parking: Lot of free spaces

Atmosphere: 5

Food: 5

Service: 5