It's very disappointing to treat yourself to lunch only to get back to work to realize it's incorrect. Please stop adding things to the menu until staff are trained well enough to handle the basics. A simple 'off the menu item's shouldn't be given to a paying customer if it doesn't contain everything the customer paid for. No point in replying to my review for me to contact head office.....I won't.....no one will care and nothing will change. Crappy food at Tim Hortons might be the new normal. - another disappointed customer that won't return.
Atmosphere: 2
Food: 1
Service: 3
Frank Rösner
Nearly 10 minute wait just to make an order at walk in. The staff ignored 6 people waiting to order. I gues they don't need more customers.
Atmosphere: 3
Food: 3
Service: 1
Killer Weed
Friendly staff were quick to correct my order, I’m happy with them today
Atmosphere: 5
Food: 5
Service: 5
Bryce D
50/50 you get a Cold stale farmer wraps, everything else from my experience has been decent
Atmosphere: 5
Food: 2
Service: 3
Pamela Wilson
Very respectful and friendly young man serving us! Sandwiches was 👍 good! Quick and efficient service.
Atmosphere: 5
Food: 5
Service: 5
Gurbaj Singh
Customer service is too good.
Atmosphere: 5
Food: 5
Service: 5
Damian Peterson
Good service and good donuts would recommend
nick donahue
Came through the drive thru this morning and had to repeat my order 3 times because the cashier kept interrupting, and asking if that was everything. The service at the window was rushed, not a terrible thing to be quick but saying goodmorning and then have a nice day all in the same breath, felt like they were reading a script. Mocha was watery usually a huge fan...
Daniela Cortez
I want to highlight the amazing service I received from Asia, a lovely girl who made my experience at Tim Hortons so much more than just grabbing a coffee. From the moment I walked in, she was very kind, and made me feel genuinely welcome. She wasn’t just focused on selling, but on providing a warm and personalized service. She even helped me connect with people from my country, which meant a lot to me. Her service was fast, gentle, and always with a smile. I’ll definitely come back because of the excellent care she provided. Thank you, Asia!
Reginald McPherson
I go to this Tim Hortons every morning, and every morning I asked for two sweetener and every morning they either put sugar or don't put sweetener in it at all. How do you screw up my coffee everyday for 6 months? I'm finally angry enough to post something because I'm too mad to go in the store
Service has improved quite a bit over the last year
Deanne Hegg
Today I went through the drive-thru. The girl at the window( shift supervisor) is almost always pushy, rude and impatient. Today she never gave me my change. Yes, it was only $2.75, but it wasn't hers to take. I wonder what else she takes when the owners aren't looking.
Jordan
The two free booths were filthy. The chicken noodle soup didn't even have 1 piece of chicken. The three-meat flatbread had half as much cheese as it should have, and the bacon was burnt to a crisp and the sausage bits were barely warm. One of the two washrooms was without toilet paper. The view is nice though.
Jon & Norma Palen
Cheating their drive through time records and watering down their chili is bad service
The clock starts once you leave the order kiosk and stops once you leave the pickup window, so they consistently ask you to wait at the order kiosk to make it look like they have amazing service time. Oh please wait one minute, oh we just need to make sure we have that in the kitchen - every time! Meanwhile, other cars go past from the second order kiosk.
Just picked up two orders of chili and they are very soupy in consistency so hopefully this is just a one off - that hasn’t happened to me before.
They do make very good coffee consistently at this location. And there is a window bar that has a great ocean view.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Chili
Taylor G
Love how they makes me feel so welcome (sarcasm) by yelling ‘NEXT PLEASE’ at me while still juggling all the items just ordered. I get it, you’re busy, but rushing customers out the door doesn’t exactly scream good service. A little patience would go a long way! This happens everytime we go here. Also the coffee has gone super downhill
It's very disappointing to treat yourself to lunch only to get back to work to realize it's incorrect. Please stop adding things to the menu until staff are trained well enough to handle the basics. A simple 'off the menu item's shouldn't be given to a paying customer if it doesn't contain everything the customer paid for. No point in replying to my review for me to contact head office.....I won't.....no one will care and nothing will change. Crappy food at Tim Hortons might be the new normal. - another disappointed customer that won't return.
Atmosphere: 2
Food: 1
Service: 3
Nearly 10 minute wait just to make an order at walk in. The staff ignored 6 people waiting to order. I gues they don't need more customers.
Atmosphere: 3
Food: 3
Service: 1
Friendly staff were quick to correct my order, I’m happy with them today
Atmosphere: 5
Food: 5
Service: 5
50/50 you get a Cold stale farmer wraps, everything else from my experience has been decent
Atmosphere: 5
Food: 2
Service: 3
Very respectful and friendly young man serving us! Sandwiches was 👍 good! Quick and efficient service.
Atmosphere: 5
Food: 5
Service: 5
Customer service is too good.
Atmosphere: 5
Food: 5
Service: 5
Good service and good donuts would recommend
Came through the drive thru this morning and had to repeat my order 3 times because the cashier kept interrupting, and asking if that was everything. The service at the window was rushed, not a terrible thing to be quick but saying goodmorning and then have a nice day all in the same breath, felt like they were reading a script. Mocha was watery usually a huge fan...
I want to highlight the amazing service I received from Asia, a lovely girl who made my experience at Tim Hortons so much more than just grabbing a coffee. From the moment I walked in, she was very kind, and made me feel genuinely welcome. She wasn’t just focused on selling, but on providing a warm and personalized service. She even helped me connect with people from my country, which meant a lot to me. Her service was fast, gentle, and always with a smile. I’ll definitely come back because of the excellent care she provided. Thank you, Asia!
I go to this Tim Hortons every morning, and every morning I asked for two sweetener and every morning they either put sugar or don't put sweetener in it at all. How do you screw up my coffee everyday for 6 months? I'm finally angry enough to post something because I'm too mad to go in the store
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
Service has improved quite a bit over the last year
Today I went through the drive-thru. The girl at the window( shift supervisor) is almost always pushy, rude and impatient. Today she never gave me my change. Yes, it was only $2.75, but it wasn't hers to take. I wonder what else she takes when the owners aren't looking.
The two free booths were filthy. The chicken noodle soup didn't even have 1 piece of chicken. The three-meat flatbread had half as much cheese as it should have, and the bacon was burnt to a crisp and the sausage bits were barely warm. One of the two washrooms was without toilet paper. The view is nice though.
Cheating their drive through time records and watering down their chili is bad service
The clock starts once you leave the order kiosk and stops once you leave the pickup window, so they consistently ask you to wait at the order kiosk to make it look like they have amazing service time. Oh please wait one minute, oh we just need to make sure we have that in the kitchen - every time! Meanwhile, other cars go past from the second order kiosk.
Just picked up two orders of chili and they are very soupy in consistency so hopefully this is just a one off - that hasn’t happened to me before.
They do make very good coffee consistently at this location. And there is a window bar that has a great ocean view.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Chili
Love how they makes me feel so welcome (sarcasm) by yelling ‘NEXT PLEASE’ at me while still juggling all the items just ordered. I get it, you’re busy, but rushing customers out the door doesn’t exactly scream good service. A little patience would go a long way! This happens everytime we go here. Also the coffee has gone super downhill
Atmosphere: 1
Food: 1
Service: 1
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