I’m writing this in disappointment, I every now and then like to get a crispy chicken ranch snack wrap, I would have to argue that it is the best simple fast food chicken snack wrap on the market, yeah maybe sometimes they load it with a little too much sauce, for that I say shame on whoever thinks that 1/2 a cup of sauce is acceptable on that small of a wrap with the word snack in the name. To my issue for the past two times I have ordered one of these beautiful specimens, I go to take a bite and I am hit by the most over powering flavour of nothing but heat, only to look down and see that horrific orange sauce!! Now I am one to appreciate a good hot sauce every now and again but this sauce cannot even begin to try and call itself a sauce. It tastes like some who has never tasted chipotle sauce but only remembers the burn of any type of hot sauce made it and they hate their job. I got the unfortunate pleasure to taste whatever “hot sauce” they use in those wraps and I cannot imagine nor do I want to meet the person who genuinely enjoys that sauce. If I could add the picture of that dreadful thing sitting in my garbage can barely touched with the piece I sadly put in my mouth hoping, trusting that I would be exactly what I had said “ one crispy chicken ranch wrap “ before realizing once again everything was drenched in that terrible sauce. Please remove that sauce off the menu, it will save DQ as a Corporation money and no one will miss or even remember this horrible mistake you have decided to call a hot sauce. Thank you for you consideration
Atmosphere: 5
Food: 1
Service: 2
errick hall
Vandi was so amazing today. He helped us with a gift card issue that we didn't understand. He was able to figure out the issue, helped resolve it at the staff let us know about potential allergies for our family. We felt elated to be here and I might add next to the firefighters on their lunch break. Vandi and the staff served us as hero. I recommend downtown DQ all the way!!
Atmosphere: 5
Food: 5
Service: 5
Vern Frazee
Dairy Queen is good but getting to high in price for what you
Atmosphere: 3
Food: 3
Service: 3
Phill Bruce
Consistent Mistakes during ordering, problems rarely or adequately addressed.
Atmosphere: 2
Food: 2
Service: 2
Jasmyne Andres
Worst DQ experience we’ve ever had, went through the drive through, the employee rushed through our order, I had made a change to the order near the end, shouldn’t be an issue right? Well got to the window, the employee was mocking the change I made and laughed then continued talking in Punjabi to his co worker, did not confirm the order with us before we paid, we drove away, $15 and bad service…. Only to take a bite of my blizzard and it was made wrong. ?
Atmosphere: 3
Food: 1
Service: 1
Sarah Moore
ABSOLUTELY RACIST AND RUDE EVENING STAFF WHO DIDNT FIX THEIR MISTAKE .I ordered my blizzard in the drive thru and it was made wrong (Reese’s but tasted like fruit) . So I went in to have it remade . I was polite while doing so and as I was telling the young lady at the counter another young employee was chatting in at her in their mother language. Then I noticed that all the staff (blizzard and brazier areas) were all laughing and as the second young lady finished what she was saying while looking at me , then a male staff member (while still talking in their mother tongue) stared directly at me and said something, then laughed and turned around ( he was in the brazier area) . Then the young lady who took my blizzard handed me back my ‘new’ blizzard.i leave the store while a male staff member hollers something again. I get to my car and have a bite of my blizzard and it still tastes like fruit. She literally handed me back the same dessert.My recommendation is to not go to this Dairy Queen unless you speak their language and can converse with them. They are rude and snarky , lazy and don’t do their simple job correctly (and I can say that as I worked there as a teen myself) .
Atmosphere: 1
Food: 1
Service: 1
Solar Splash
The staff are amazing! But I see some of the employees being treated unfairly, especially the foreign workers. This is unacceptable behaviour anywhere, but especially here in Canada as we are a diverse, multicultural country and everyone deserves fair and respectable treatment free of abuse and racism. It is a basic human right. Shame on the owner and his family. It should be reported.
Wannessa Nesbitt
Takes a while to get your
Atmosphere: 2
Food: 3
Service: 2
Amy
Service was great and friendly. Ordered a mint Oreo Blizzard with extra Oreo - there was no extra Oreo and the bottom quarter of it was just plain vanilla ice
Atmosphere: 4
Food: 2
Service: 4
Jacqueline Van der Tang
we went to get a birthday cake and it turned out beautiful!!! we expected just simple letters but they went all out! thanks so much!
Microwave there food !!! haha well other than that it's
Atmosphere: 3
Food: 4
Service: 4
Claudia Brennan
Too many mistakes when I order meals without pickles, due to an allergy. Opted for the Chicken Strip Basket, which was good. Our order was missed, allegedly, so the wait was too long.
Atmosphere: 3
Food: 4
Service: 2
Gary MacMillan
Everything was fantastic, thou the decor could use some kind of updating. A suggestion of update like whitespot did at the chevron gas stations! Pictures from the passed!
Atmosphere: 4
Food: 5
Service: 5
Peter Houston
For almost $5 a cone you'd expect that a ice cream cone would at least be an ice cream cone. Unfortunately Dairy Queen, like most fast food purveyors, have been scaling back their portioning sizes in lieu of rising costs. The consumer may be oblivious to this but if you actually weigh out the products you'll notice that they're about 20% less. Dairy Queen has presented their small medium and large cones and pretty much similar sizes separate by less than an ounce. Interesting isn't it but yet they cost more as you increment the size
Atmosphere: 1
Food: 1
Service: 2
Heath Robertson
Order took longer than average to make then was left on the shelf for a while before I finally went up to the counter to point out that it was there - we could see it from the table.After all that they got the order wrong so I had to take it back and get that fixed.Awful service, average food quality. Don't bother going to this Dairy Queen.
I’m writing this in disappointment, I every now and then like to get a crispy chicken ranch snack wrap, I would have to argue that it is the best simple fast food chicken snack wrap on the market, yeah maybe sometimes they load it with a little too much sauce, for that I say shame on whoever thinks that 1/2 a cup of sauce is acceptable on that small of a wrap with the word snack in the name. To my issue for the past two times I have ordered one of these beautiful specimens, I go to take a bite and I am hit by the most over powering flavour of nothing but heat, only to look down and see that horrific orange sauce!! Now I am one to appreciate a good hot sauce every now and again but this sauce cannot even begin to try and call itself a sauce. It tastes like some who has never tasted chipotle sauce but only remembers the burn of any type of hot sauce made it and they hate their job. I got the unfortunate pleasure to taste whatever “hot sauce” they use in those wraps and I cannot imagine nor do I want to meet the person who genuinely enjoys that sauce. If I could add the picture of that dreadful thing sitting in my garbage can barely touched with the piece I sadly put in my mouth hoping, trusting that I would be exactly what I had said “ one crispy chicken ranch wrap “ before realizing once again everything was drenched in that terrible sauce. Please remove that sauce off the menu, it will save DQ as a Corporation money and no one will miss or even remember this horrible mistake you have decided to call a hot sauce. Thank you for you consideration
Atmosphere: 5
Food: 1
Service: 2
Vandi was so amazing today. He helped us with a gift card issue that we didn't understand. He was able to figure out the issue, helped resolve it at the staff let us know about potential allergies for our family. We felt elated to be here and I might add next to the firefighters on their lunch break. Vandi and the staff served us as hero. I recommend downtown DQ all the way!!
Atmosphere: 5
Food: 5
Service: 5
Dairy Queen is good but getting to high in price for what you
Atmosphere: 3
Food: 3
Service: 3
Consistent Mistakes during ordering, problems rarely or adequately addressed.
Atmosphere: 2
Food: 2
Service: 2
Worst DQ experience we’ve ever had, went through the drive through, the employee rushed through our order, I had made a change to the order near the end, shouldn’t be an issue right? Well got to the window, the employee was mocking the change I made and laughed then continued talking in Punjabi to his co worker, did not confirm the order with us before we paid, we drove away, $15 and bad service…. Only to take a bite of my blizzard and it was made wrong. ?
Atmosphere: 3
Food: 1
Service: 1
ABSOLUTELY RACIST AND RUDE EVENING STAFF WHO DIDNT FIX THEIR MISTAKE .I ordered my blizzard in the drive thru and it was made wrong (Reese’s but tasted like fruit) . So I went in to have it remade . I was polite while doing so and as I was telling the young lady at the counter another young employee was chatting in at her in their mother language. Then I noticed that all the staff (blizzard and brazier areas) were all laughing and as the second young lady finished what she was saying while looking at me , then a male staff member (while still talking in their mother tongue) stared directly at me and said something, then laughed and turned around ( he was in the brazier area) . Then the young lady who took my blizzard handed me back my ‘new’ blizzard.i leave the store while a male staff member hollers something again. I get to my car and have a bite of my blizzard and it still tastes like fruit. She literally handed me back the same dessert.My recommendation is to not go to this Dairy Queen unless you speak their language and can converse with them. They are rude and snarky , lazy and don’t do their simple job correctly (and I can say that as I worked there as a teen myself) .
Atmosphere: 1
Food: 1
Service: 1
The staff are amazing! But I see some of the employees being treated unfairly, especially the foreign workers. This is unacceptable behaviour anywhere, but especially here in Canada as we are a diverse, multicultural country and everyone deserves fair and respectable treatment free of abuse and racism. It is a basic human right. Shame on the owner and his family. It should be reported.
Takes a while to get your
Atmosphere: 2
Food: 3
Service: 2
Service was great and friendly. Ordered a mint Oreo Blizzard with extra Oreo - there was no extra Oreo and the bottom quarter of it was just plain vanilla ice
Atmosphere: 4
Food: 2
Service: 4
we went to get a birthday cake and it turned out beautiful!!! we expected just simple letters but they went all out! thanks so much!
Restaurantji Recommends
Microwave there food !!! haha well other than that it's
Atmosphere: 3
Food: 4
Service: 4
Too many mistakes when I order meals without pickles, due to an allergy. Opted for the Chicken Strip Basket, which was good. Our order was missed, allegedly, so the wait was too long.
Atmosphere: 3
Food: 4
Service: 2
Everything was fantastic, thou the decor could use some kind of updating. A suggestion of update like whitespot did at the chevron gas stations! Pictures from the passed!
Atmosphere: 4
Food: 5
Service: 5
For almost $5 a cone you'd expect that a ice cream cone would at least be an ice cream cone. Unfortunately Dairy Queen, like most fast food purveyors, have been scaling back their portioning sizes in lieu of rising costs. The consumer may be oblivious to this but if you actually weigh out the products you'll notice that they're about 20% less. Dairy Queen has presented their small medium and large cones and pretty much similar sizes separate by less than an ounce. Interesting isn't it but yet they cost more as you increment the size
Atmosphere: 1
Food: 1
Service: 2
Order took longer than average to make then was left on the shelf for a while before I finally went up to the counter to point out that it was there - we could see it from the table.After all that they got the order wrong so I had to take it back and get that fixed.Awful service, average food quality. Don't bother going to this Dairy Queen.
Atmosphere: 3
Food: 3
Service: 2