I’m not one to normally post a review but today I felt it was necessary.
I got a drink today I noticed it did not look correct so I politely went up front to ask if it could please be remade.
I Got well that looks correct. It’s probably the almond milk I said that I have been ordering this drink in this same form for about 10 years now
Another girl pipes in to say well that’s how’s it’s done.
At this point I ask can you please remake the drinks which at this point I am asked to throw the drinks away in the garbage which seemed odd to me.
I did get the new ones which were an improvement and I took them anyways
It’s unfortunate but I will find another Starbucks to deal with next time and to bad as we have being going to this location for a few years now
Atmosphere: 4
Food: 3
Service: 1
SHARANPREET SINGH
I am a daily customer of this starbucks but its my last time because i bought two venti size mocha cookie coffee and when i taste there is no flavour no sweetness when i go to the counter the man working in front he talked me very rudely and told no i donot change your coffee i told i daily taste this coffee bug today its not good so i want to change at the last i told to add some mocha syrup on the top and he told to another guy when i see he mix the syrup with same straw or mixer for both coffee as its tasted by another person already so i through it in garbage he even donot told me sorry . He donot even aware about food safety if there is any option to give 0 star definately i put as the front person who takes order is very bad talked rudely. Thanks.
Atmosphere: 1
Food: 1
Service: 1
Randy Brown
Always decent coffee
Atmosphere: 4
Food: 4
Service: 4
Marvin Dyck
Just had a mocha frappuccino, it was excellent, my doggy loved her pupcup.
Janna Adrian
This store is usually amazing … to the Sunday supervisor please do your trainees a favour … have in training next to their name tag. The gal that served me thru the drive thru Had made a mistake … I kindly corrected her on the up charge to breve… her attitude and mood changed instantly - which is extremely disappointing. If this gal can not take someone pointing out an error what will happen when she messes someone’s order up and they are irate … customer service is a tough job. Being able to maintain your positive attitude when even errors happen is a skill… that was the point I was trying to make when I called … at no time did I ask for you to terminate her … So please do this gal a favour and d have in training on her apron.
Atmosphere: 3
Food: 5
Service: 3
Harpreet Kaur
I visited the location today. I mobile ordered and my iced drink (vanilla sweet cream cold brew) was looking little weird because I took way too long to pick it up, I guess thats why. Anyways the guy in the glasses was very nice and offered to make the drink again for me. I really really appreciate that, as I just cried in the car before doing the pick up. Sometimes small gestures actually makes someone’s day. Keep up the good work buddy. 😊😊
Atmosphere: 5
Food: 5
Service: 5
Frans Pynappels
Very friendly staff and great coffee
Atmosphere: 5
Food: 5
Service: 5
Sagar Patel
Today morning i had a special drink. Which served by guy name Het. It was amazing. He is so friendly and good at customer service.
Atmosphere: 5
Food: 4
Service: 5
Mark Abedi
excellent coffee
Ginny Summers
Nice to visit drive thru and be able to understand the accent of the person in the speaker
Less busy. Always find a spot to sit and relax with a cup of coffee.
Julia Davies
I went through the drive thru and was helped by Kels. She was super patient and very helpful especially with customizing my drink to be lactose free. Thank you so much Kels I've found my new favorite hot drink!
Atmosphere: 5
Food: 5
Service: 5
L Arlo
I ordered online and asked for pistachio cream on top but I turns out no cream at all, the order should be check before making and after, if every time will be like this I won’t be back to this location again！！
Emily Mclean
Easy quick order and pay the day I went.
Frank Bond
Great coffee. Today was slow drive thru service again in the afternoon!
I’m not one to normally post a review but today I felt it was necessary.
I got a drink today I noticed it did not look correct so I politely went up front to ask if it could please be remade.
I Got well that looks correct. It’s probably the almond milk I said that I have been ordering this drink in this same form for about 10 years now
Another girl pipes in to say well that’s how’s it’s done.
At this point I ask can you please remake the drinks which at this point I am asked to throw the drinks away in the garbage which seemed odd to me.
I did get the new ones which were an improvement and I took them anyways
It’s unfortunate but I will find another Starbucks to deal with next time and to bad as we have being going to this location for a few years now
Atmosphere: 4
Food: 3
Service: 1
I am a daily customer of this starbucks but its my last time because i bought two venti size mocha cookie coffee and when i taste there is no flavour no sweetness when i go to the counter the man working in front he talked me very rudely and told no i donot change your coffee i told i daily taste this coffee bug today its not good so i want to change at the last i told to add some mocha syrup on the top and he told to another guy when i see he mix the syrup with same straw or mixer for both coffee as its tasted by another person already so i through it in garbage he even donot told me sorry . He donot even aware about food safety if there is any option to give 0 star definately i put as the front person who takes order is very bad talked rudely. Thanks.
Atmosphere: 1
Food: 1
Service: 1
Always decent coffee
Atmosphere: 4
Food: 4
Service: 4
Just had a mocha frappuccino, it was excellent, my doggy loved her pupcup.
This store is usually amazing … to the Sunday supervisor please do your trainees a favour … have in training next to their name tag. The gal that served me thru the drive thru Had made a mistake … I kindly corrected her on the up charge to breve… her attitude and mood changed instantly - which is extremely disappointing. If this gal can not take someone pointing out an error what will happen when she messes someone’s order up and they are irate … customer service is a tough job. Being able to maintain your positive attitude when even errors happen is a skill… that was the point I was trying to make when I called … at no time did I ask for you to terminate her …
So please do this gal a favour and d have in training on her apron.
Atmosphere: 3
Food: 5
Service: 3
I visited the location today. I mobile ordered and my iced drink (vanilla sweet cream cold brew) was looking little weird because I took way too long to pick it up, I guess thats why.
Anyways the guy in the glasses was very nice and offered to make the drink again for me. I really really appreciate that, as I just cried in the car before doing the pick up.
Sometimes small gestures actually makes someone’s day. Keep up the good work buddy. 😊😊
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff and great coffee
Atmosphere: 5
Food: 5
Service: 5
Today morning i had a special drink. Which served by guy name Het. It was amazing. He is so friendly and good at customer service.
Atmosphere: 5
Food: 4
Service: 5
excellent coffee
Nice to visit drive thru and be able to understand the accent of the person in the speaker
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Less busy. Always find a spot to sit and relax with a cup of coffee.
I went through the drive thru and was helped by Kels. She was super patient and very helpful especially with customizing my drink to be lactose free. Thank you so much Kels I've found my new favorite hot drink!
Atmosphere: 5
Food: 5
Service: 5
I ordered online and asked for pistachio cream on top but I turns out no cream at all, the order should be check before making and after, if every time will be like this I won’t be back to this location again！！
Easy quick order and pay the day I went.
Great coffee. Today was slow drive thru service again in the afternoon!
Atmosphere: 4
Food: 4
Service: 4
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