We've stopped at this subway on our way to penticton every year for about 3 years now for family vacation. This is definitely the standard of what a subway should be. Clean Friendly staff The vegetables were all presented beautifully and looked amazing. They didn't over sauce. The sandwiches are put together nicely! The staff was very friendly and inviting.
Shawn Desmand
The guy at the front is so nice! Great customer service 🙏🏻🙌🏻
MANAV JOSHI
One of the very few late hour open restaurants. Neat and clean place. Excellent service provided by Karina
Gurpal Singh
Belle was really good at his work, managing everything on her own. Clean ambience Enough parking Restroom available Wheelchair accessible
Jaskaran Bahia
I asked them to match the online deal, which should have been a straightforward process. However, after spending ten minutes trying to access the deal online, I informed them that their online system wasn't working. They acknowledged that they didn’t have that deal available online either. It felt as though they were intentionally withholding information from me, or perhaps just playing games. In the end, I had to pay the regular price for my sub, and I was charged extra on top of that.
The teriyaki chicken was also part of the deal at the outlet, yet I was still charged for it unless I caught the error myself. Instead of apologizing and correcting the mistake, the employee simply handed me my change without acknowledging the error.
Management should consider carefully before hiring the right people for the hospitality industry.
tim baller
Out of bread at 6pm ridiculous
Anil Khurana
I had one of the best experiences at Subway today around 8pm! The store was super clean, the food was fresh and delicious, and the service was absolutely outstanding. Karina was kind, professional, and made me feel genuinely welcome. Her warm attitude and attention to detail truly made my visit special. Thank you, Karina—you’re a star!
Samantha L
My mom and I came in at 10:30 on a Saturday and Randy seemed to be the only one here. He was so sweet and patient with us being so unsure what we wanted. Super happy with our experience and will be back just to see Randy again.
Thanks again Randy!
Abby Humphreys
LOVE YOUR FOOOOOD!!!!!!!!
Atmosphere: 4
Food: 5
Service: 5
tannah jean
Best subway I’ve been to. So clean and not cheap with the toppings.
This Subway is terrible. We stopped twice in 8 days. Tried to give them the benefit of the doubt, not again!! Disorganized and slow service. Charged for double cheese and didn’t order. Basically didn’t listen at all to order. The bathroom was dirty….it looked like a nasty brown handprint behind the door!!!
Nothing Personal
Hands down the WORST Subway. I didn’t get the Italian I ordered, instead I received an assorted cold cut. I should have been babysitting the assembly of my sub perhaps. The bread was stale and I tossed more than half of it in the garbage. Definitely not baked today, 2-3 day old bread. The worker had an extra helping of attitude which encouraged me to decline the tip. I will not stop in here ever again.
Atmosphere: 1
Food: 1
Service: 1
Hannah Goddard
Amazing customer service! Would definitely stop here again.
Windspirit Hedlund
I ordered the Cuban crunch because I didn’t want to have to choose a bunch of ingredients. Well, we had to choose anyway. What happened to fresh is best? The bread was at least day old likely two days old. Not a great experience.
Atmosphere: 2
Food: 2
Service: 2
Karin H
We were looking for a healthier breakfast option. We bought subs here and were pleasantly surprised by the quality service we received. Solomon was very polite and professional and created 2 delicious footlong subs. The fillings were generous and correctly proportioned. We would return here again.
We've stopped at this subway on our way to penticton every year for about 3 years now for family vacation.
This is definitely the standard of what a subway should be.
Clean
Friendly staff
The vegetables were all presented beautifully and looked amazing.
They didn't over sauce.
The sandwiches are put together nicely!
The staff was very friendly and inviting.
The guy at the front is so nice! Great customer service 🙏🏻🙌🏻
One of the very few late hour open restaurants. Neat and clean place. Excellent service provided by Karina
Belle was really good at his work, managing everything on her own.
Clean ambience
Enough parking
Restroom available
Wheelchair accessible
I asked them to match the online deal, which should have been a straightforward process. However, after spending ten minutes trying to access the deal online, I informed them that their online system wasn't working. They acknowledged that they didn’t have that deal available online either. It felt as though they were intentionally withholding information from me, or perhaps just playing games. In the end, I had to pay the regular price for my sub, and I was charged extra on top of that.
The teriyaki chicken was also part of the deal at the outlet, yet I was still charged for it unless I caught the error myself. Instead of apologizing and correcting the mistake, the employee simply handed me my change without acknowledging the error.
Management should consider carefully before hiring the right people for the hospitality industry.
Out of bread at 6pm ridiculous
I had one of the best experiences at Subway today around 8pm! The store was super clean, the food was fresh and delicious, and the service was absolutely outstanding. Karina was kind, professional, and made me feel genuinely welcome. Her warm attitude and attention to detail truly made my visit special. Thank you, Karina—you’re a star!
My mom and I came in at 10:30 on a Saturday and Randy seemed to be the only one here. He was so sweet and patient with us being so unsure what we wanted. Super happy with our experience and will be back just to see Randy again.
Thanks again Randy!
LOVE YOUR FOOOOOD!!!!!!!!
Atmosphere: 4
Food: 5
Service: 5
Best subway I’ve been to. So clean and not cheap with the toppings.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This Subway is terrible. We stopped twice in 8 days. Tried to give them the benefit of the doubt, not again!! Disorganized and slow service. Charged for double cheese and didn’t order. Basically didn’t listen at all to order.
The bathroom was dirty….it looked like a nasty brown handprint behind the door!!!
Hands down the WORST Subway. I didn’t get the Italian I ordered, instead I received an assorted cold cut. I should have been babysitting the assembly of my sub perhaps. The bread was stale and I tossed more than half of it in the garbage. Definitely not baked today, 2-3 day old bread. The worker had an extra helping of attitude which encouraged me to decline the tip. I will not stop in here ever again.
Atmosphere: 1
Food: 1
Service: 1
Amazing customer service! Would definitely stop here again.
I ordered the Cuban crunch because I didn’t want to have to choose a bunch of ingredients. Well, we had to choose anyway. What happened to fresh is best? The bread was at least day old likely two days old. Not a great experience.
Atmosphere: 2
Food: 2
Service: 2
We were looking for a healthier breakfast option. We bought subs here and were pleasantly surprised by the quality service we received. Solomon was very polite and professional and created 2 delicious footlong subs. The fillings were generous and correctly proportioned. We would return here again.
Atmosphere: 3
Food: 5
Service: 5
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