The restaurant was not clean, their ice machine been broken for months and they dont let you know ahead of time otherwise I would have got bottled drinks. The wall beside fountain machine is disgusting!!! Hasn't been wiped in months! The clerks were friendly but very hard to understand eachother took 10 mins just to put order in correctly. While i was waiting for food both the clerks sat against wall behind till n played on phones instead of wiping off tables, which were gross. Then I get home n my slider sandwich was very old!!! The bun was have hard n chewy I threw it out n the chicken looked as if it were there allllll day was dark n hard threw that out too. Was very unimpressed
Atmosphere: 1
Food: 1
Service: 2
Amor
2nd time I've been in there and food was ready very quickly and accurately
Atmosphere: 2
Food: 5
Service: 5
Bryson Palmer (Bry)
They always, always, always forget something. I got the Matty Matheson sandwich online when I get there to pick up they tell me they are out and gave me an original sandwich instead. That's the whole reason I ordered it. Next time I get the sandwich but they have no gravy and my poutine and sides are replaced with coleslaw. I dont like coleslaw!
Atmosphere: 3
Food: 3
Service: 2
Emily Walker
ZERO STARS!!!!!! 9:02pm and your out of gravy… for the night?! NOT making more… “no one comes in after 8pm… yeah… this is why!!”
Ken Howatt
Totally unacceptable for a restaurant to be run into the ground like this. The seats were all sticky, posters falling on the floor, half the lightbulbs were burnt out, dark dinghy atmosphere. Told to wait 15 minutes….. 40 minutes later the order was complete, was the only one in there. I also regret not turning around as soon as I stepped into the building. Will never ever be back to this place. WARNING- to all ……AVOID AT ALL COST!!!!!
Atmosphere: 1
Food: 1
Service: 1
Kuepper Howatt
Please avoid!!! Absolutely horrible service and filthy booths. Staff took almost 40 minutes to make ONE sandwich. Please don't eat here!
Atmosphere: 1
Food: 1
Service: 1
Karl Diebold
Just bought 60$ worth of food. Then 2 minutes later was told the cook left and they can't give a refund without the manager present.
Babbi Kurar
Overall, a good experience at this KFC. The service has improved noticeably compared to the past, with friendly and helpful staff. The restaurant was clean and well-organised, and the food was fresh and well prepared. It’s great to see such positive improvements, and overall a very impressive experience.
Atmosphere: 5
Food: 5
Service: 5
Pegie Sue Relkow
Counter person wouldn't make my order saying the special was no longer on. The sign outside was still saying two snack wraps for five dollars. She also didn't know what sign I was talking about. Not happy with the service!!! I left without spending anything.
Service: 1
A. Taylor
Will not be back. It took 3 times of me going back to get the order correct. On the final attempt to get what I paid for I was told the cook was only cooking dark meat? The skin was soggy and just an absolute waste of time and money going here. The lady taking the order didn't make the experience any better. The entire restaurant is dirty in the most disgusting way! 0 rating for food, 0 for customer service and 0 for cleanliness
Unpleasant experience Staff claimed a double slider only came with one slider rather than two. Food came out cold and when asked to be remade I assumed it was just put in the microwave as went very soggy. Was tasteless too. Place is very run down and dirty. Not what to expect from a KFC.
Atmosphere: 1
Food: 1
Service: 1
Will Howe
Very run down KFC probably the oldest looking one I have ever seen been into, The food was ok the inside of the place is so run down toilets were disgusting an sink was blocked and overflowing, when I asked for Ketchup I got given a handful in which 1 of them had been used 😭
Atmosphere: 1
Food: 3
Service: 1
Alexandria Kingston
We ordered food from this place off of Uber Eats. We got the food about an hour later, food was cold, & Uber said there was a delay at the restaurant. We ordered a normal 14 piece bucket of chicken meal but ended up receiving the order with a mix of chicken strips inside instead of what we paid for.
Atmosphere: 1
Food: 1
Service: 1
Dan
Terrible, do not waste your money on anything from this location.
Atmosphere: 1
Food: 1
Service: 1
Bryson Johnson
I have been going to this store my whole life, and it's continued to go down hill for the past 30 years. There was a time when I was young that KFC was a staple business in the community, the store was always packed with people picking up hot chicken and cold drinks before going to the beach, often most of the seats would be filled and the service was always friendly. None of that remains. The store is empty, the food is cold, the drinks are warm, the tables are dirty and so is everything else. I even got sick the last time I ate there, and so have many others! This store needs to be shut down or new ownership needs to take over and clean it up. I miss when KFC was worth going to here!
The restaurant was not clean, their ice machine been broken for months and they dont let you know ahead of time otherwise I would have got bottled drinks. The wall beside fountain machine is disgusting!!! Hasn't been wiped in months! The clerks were friendly but very hard to understand eachother took 10 mins just to put order in correctly. While i was waiting for food both the clerks sat against wall behind till n played on phones instead of wiping off tables, which were gross. Then I get home n my slider sandwich was very old!!! The bun was have hard n chewy I threw it out n the chicken looked as if it were there allllll day was dark n hard threw that out too. Was very unimpressed
Atmosphere: 1
Food: 1
Service: 2
2nd time I've been in there and food was ready very quickly and accurately
Atmosphere: 2
Food: 5
Service: 5
They always, always, always forget something. I got the Matty Matheson sandwich online when I get there to pick up they tell me they are out and gave me an original sandwich instead. That's the whole reason I ordered it. Next time I get the sandwich but they have no gravy and my poutine and sides are replaced with coleslaw. I dont like coleslaw!
Atmosphere: 3
Food: 3
Service: 2
ZERO STARS!!!!!! 9:02pm and your out of gravy… for the night?! NOT making more… “no one comes in after 8pm… yeah… this is why!!”
Totally unacceptable for a restaurant to be run into the ground like this. The seats were all sticky, posters falling on the floor, half the lightbulbs were burnt out, dark dinghy atmosphere. Told to wait 15 minutes….. 40 minutes later the order was complete, was the only one in there. I also regret not turning around as soon as I stepped into the building. Will never ever be back to this place. WARNING- to all ……AVOID AT ALL COST!!!!!
Atmosphere: 1
Food: 1
Service: 1
Please avoid!!! Absolutely horrible service and filthy booths. Staff took almost 40 minutes to make ONE sandwich. Please don't eat here!
Atmosphere: 1
Food: 1
Service: 1
Just bought 60$ worth of food. Then 2 minutes later was told the cook left and they can't give a refund without the manager present.
Overall, a good experience at this KFC. The service has improved noticeably compared to the past, with friendly and helpful staff. The restaurant was clean and well-organised, and the food was fresh and well prepared. It’s great to see such positive improvements, and overall a very impressive experience.
Atmosphere: 5
Food: 5
Service: 5
Counter person wouldn't make my order saying the special was no longer on. The sign outside was still saying two snack wraps for five dollars. She also didn't know what sign I was talking about. Not happy with the service!!! I left without spending anything.
Service: 1
Will not be back. It took 3 times of me going back to get the order correct. On the final attempt to get what I paid for I was told the cook was only cooking dark meat? The skin was soggy and just an absolute waste of time and money going here. The lady taking the order didn't make the experience any better. The entire restaurant is dirty in the most disgusting way! 0 rating for food, 0 for customer service and 0 for cleanliness
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Unpleasant experience
Staff claimed a double slider only came with one slider rather than two. Food came out cold and when asked to be remade I assumed it was just put in the microwave as went very soggy. Was tasteless too. Place is very run down and dirty. Not what to expect from a KFC.
Atmosphere: 1
Food: 1
Service: 1
Very run down KFC probably the oldest looking one I have ever seen been into, The food was ok the inside of the place is so run down toilets were disgusting an sink was blocked and overflowing, when I asked for Ketchup I got given a handful in which 1 of them had been used 😭
Atmosphere: 1
Food: 3
Service: 1
We ordered food from this place off of Uber Eats. We got the food about an hour later, food was cold, & Uber said there was a delay at the restaurant.
We ordered a normal 14 piece bucket of
chicken meal but ended up receiving the order with a mix of chicken strips inside instead of what we paid for.
Atmosphere: 1
Food: 1
Service: 1
Terrible, do not waste your money on anything from this location.
Atmosphere: 1
Food: 1
Service: 1
I have been going to this store my whole life, and it's continued to go down hill for the past 30 years. There was a time when I was young that KFC was a staple business in the community, the store was always packed with people picking up hot chicken and cold drinks before going to the beach, often most of the seats would be filled and the service was always friendly. None of that remains. The store is empty, the food is cold, the drinks are warm, the tables are dirty and so is everything else. I even got sick the last time I ate there, and so have many others! This store needs to be shut down or new ownership needs to take over and clean it up. I miss when KFC was worth going to here!
Food: 1
Service: 1
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