If I could I'd give them zero.. I ordered a pizza and never got delivered... I called them back n asked about my order n the broad hung up on me.. love the pizza but they lost a customer..
Food: 3
Sherilyn Puffer
Always delicious pizza & crispy wings
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Canadian, Wings, Honey Garlic
Rohan Rikhi
I recently had a disappointing experience at Pizza Hut. The pizza was lukewarm and seemed to have been sitting out for too long. The crust was bland and overcooked, and the toppings were sparse and unevenly distributed. The service was lackluster, with staff seeming disinterested and unhelpful. Overall, it felt like a letdown compared to other pizza places.
Atmosphere: 1
Food: 1
Service: 1
Sarge
Pizza Hut used to be a great place to order from, but the current owners have destroyed the welcoming atmosphere that it used to possess. The food is less than edible...the pizza has gone way downhill with skimpy toppings and skimpy on the cheese. When one pays 30 bucks for a pizza they would like to enjoy it. Furthermore, the manner in which the delivery staff is treated is awful. They are constantly insulted and yelled at, basically treating them as servants instead of employees. My friend was recently fired without cause. She was a loyal and dependable driver who was let go because of a personal issue between the owners and another driver. I know I will NEVER order from there again, as owners who treat their staff as servants have no respect for the people they are supposed to be providing a service for. I HIGHLY RECOMMEND ordering pizza from ANYWHERE other than Pizza Hut.
Richard Poore
Absolutely amazing service and delicious pizza
Atmosphere: 5
Food: 5
Service: 5
Carolina Lacerda
The margherita pizza did not have fresh basil… there is no thin crust option for the small pizza size. There is no bathroom for customers
Atmosphere: 2
Food: 2
Service: 2
Ivan Shah
The staff were friendly and attentive, and the pizza was fresh and flavorful.
Atmosphere: 5
Food: 5
Service: 5
Kenneth Garcia
Great experience and food was super fresh and staff very friendly.
Atmosphere: 5
Food: 5
Service: 5
Amrita
After a hectic day, I used Pizza Hut Cranbrook's carry-out service. My order was ready on schedule, and the BBQ chicken pizza was delicious. It is both convenient and yummy!
Atmosphere: 5
Food: 5
Service: 5
Serena Warnick
Got pizza which is always good then a cheese burger melt that is new and it has little to no toppings inside and a waste of money.
It was great food great customer service the driver was Smazing and Very Nice and Kind!!!
Atmosphere: 5
Food: 5
Service: 5
ch nusba ch nusba
Everything good and satisfied
Atmosphere: 5
Food: 5
Service: 5
Darryl Hilt
Thank you guy's, our whole team enjoyed your food and great service.
Atmosphere: 5
Food: 5
Service: 5
TNT Family
Used to be a fine place, we ordered all the time for pizza nights. Last time we ordered online like normal and some woman working there called shortly after and said they didn’t have part of the deal we ordered and offered substitutions. We were fine with this and picked the substitution to which she said she’d have to charge us for each item individually then since they didn’t have the right dessert that went with the deal, thus voiding the whole thing. We said we’d opt to just have no dessert included to maintain the three pizza deal and she agreed. When my husband went to pick it up she said she decided to cancel the entire order without informing us because she couldn’t figure out how to do the deal without the dessert. The charge was not reimbursed or canceled on the card and she refused to allow him to speak to a manager to have it reversed and said it wasn’t her fault and no one was around to speak to. We are now having to escalate to corporate just to get the charge reversed.
Edited as I can’t respond to the business response: Not sure if you’re intentionally lying or mixing up two different customers, but this is not accurate.
Atmosphere: 1
Food: 3
Service: 1
Felix Sanders
I can't get enough of their stuffed crust pizza! Value for money. Their delivery is fast, arrived before estimated time.
If I could I'd give them zero.. I ordered a pizza and never got delivered... I called them back n asked about my order n the broad hung up on me.. love the pizza but they lost a customer..
Food: 3
Always delicious pizza & crispy wings
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Canadian, Wings, Honey Garlic
I recently had a disappointing experience at Pizza Hut. The pizza was lukewarm and seemed to have been sitting out for too long. The crust was bland and overcooked, and the toppings were sparse and unevenly distributed. The service was lackluster, with staff seeming disinterested and unhelpful. Overall, it felt like a letdown compared to other pizza places.
Atmosphere: 1
Food: 1
Service: 1
Pizza Hut used to be a great place to order from, but the current owners have destroyed the welcoming atmosphere that it used to possess. The food is less than edible...the pizza has gone way downhill with skimpy toppings and skimpy on the cheese. When one pays 30 bucks for a pizza they would like to enjoy it. Furthermore, the manner in which the delivery staff is treated is awful. They are constantly insulted and yelled at, basically treating them as servants instead of employees. My friend was recently fired without cause. She was a loyal and dependable driver who was let go because of a personal issue between the owners and another driver. I know I will NEVER order from there again, as owners who treat their staff as servants have no respect for the people they are supposed to be providing a service for. I HIGHLY RECOMMEND ordering pizza from ANYWHERE other than Pizza Hut.
Absolutely amazing service and delicious pizza
Atmosphere: 5
Food: 5
Service: 5
The margherita pizza did not have fresh basil… there is no thin crust option for the small pizza size. There is no bathroom for customers
Atmosphere: 2
Food: 2
Service: 2
The staff were friendly and attentive, and the pizza was fresh and flavorful.
Atmosphere: 5
Food: 5
Service: 5
Great experience and food was super fresh and staff very friendly.
Atmosphere: 5
Food: 5
Service: 5
After a hectic day, I used Pizza Hut Cranbrook's carry-out service. My order was ready on schedule, and the BBQ chicken pizza was delicious. It is both convenient and yummy!
Atmosphere: 5
Food: 5
Service: 5
Got pizza which is always good then a cheese burger melt that is new and it has little to no toppings inside and a waste of money.
Restaurantji Recommends
It was great food great customer service the driver was Smazing and Very Nice and Kind!!!
Atmosphere: 5
Food: 5
Service: 5
Everything good and satisfied
Atmosphere: 5
Food: 5
Service: 5
Thank you guy's, our whole team enjoyed your food and great service.
Atmosphere: 5
Food: 5
Service: 5
Used to be a fine place, we ordered all the time for pizza nights. Last time we ordered online like normal and some woman working there called shortly after and said they didn’t have part of the deal we ordered and offered substitutions. We were fine with this and picked the substitution to which she said she’d have to charge us for each item individually then since they didn’t have the right dessert that went with the deal, thus voiding the whole thing. We said we’d opt to just have no dessert included to maintain the three pizza deal and she agreed. When my husband went to pick it up she said she decided to cancel the entire order without informing us because she couldn’t figure out how to do the deal without the dessert. The charge was not reimbursed or canceled on the card and she refused to allow him to speak to a manager to have it reversed and said it wasn’t her fault and no one was around to speak to. We are now having to escalate to corporate just to get the charge reversed.
Edited as I can’t respond to the business response: Not sure if you’re intentionally lying or mixing up two different customers, but this is not accurate.
Atmosphere: 1
Food: 3
Service: 1
I can't get enough of their stuffed crust pizza! Value for money. Their delivery is fast, arrived before estimated time.
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