Subway

1000 Cranbrook St N, Cranbrook
(250) 426-3100

Recent Reviews

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Tim Harder

I've been to many subways all over BC, Northern BC, the caribou, Okanagan, the coast, etc, and worked for half a decade at a drive through subway in Quesnel. this might be the worst I've seen.
The good: workers greeted when entering.
Washrooms and store were clean.
The bad:
The interior was not very inviting. The sandwich was mediocre at best.

I ordered a meatball sub on herb and cheese. The bread was a little stale, tomatoes were slimey and lettuce looked old. The sandwich artist haphazardly scattered the vegetables on the sub so that some were only on half of the sub and in doing so made it so all the vegetables fell out of my sub when unwrapping.
The person did do a good job with the sauces and didn't overdo it like I've seen so many times before.

I will clarify it wasn't a terrible sandwich and I did eat it but quality was certainly lacking.

Atmosphere: 2

Food: 1

Service: 2

YourFlyingFarishta

Visited the largest Subway — the store is definitely giant and spacious. I had heard so many positive reviews about it over the past 5 years and was excited to finally experience it while traveling from the Lower Mainland.
Unfortunately, my visit was disappointing. I ordered a Veggie Pattie Footlong Sub, but the bread quality felt compromised and the veggies didn’t seem fresh. As someone who eats Subway regularly and really enjoys good food, I could tell the difference right away.
I had also requested for my sub to be packed separately, but it was packed together despite my instructions. Given the reputation of this location, I had higher expectations for both food quality and customer service. I think the team needs to work on consistency and better customer care.

Atmosphere: 4

Food: 3

Service: 1

Marc-Olivier Beaudry

Great team operating there

Atmosphere: 5

Food: 5

Service: 5

Jason Neis

It's Subway. Nothing like it was 25 years ago, but ok if your in a hurry and want a quick sandwich. Not really into the tip your sandwich maker...for the prices they charge they can pay their staff more.

Atmosphere: 3

Food: 3

Service: 4

adventureshuntbc

You run a promotion for 10 dollar subs and do not have the food to make your most popular sub, simply embarrassing

Atmosphere: 2

Food: 1

Service: 2

Lil Takahashi

Don’t bother ordering ahead of time. They wait until you’re in the store to pick up before making it anyway, even if it’s completely dead.

Sacha Brant

The folks were nice, service was prompt, customer service was decent. The food... was not. It was a veggie sub and there are so few vegetables on the sub, that it looks like flat bread. And tastes like mostly just bread. And considering there are so very few veggies on this, why did the guy feel inclined to use 3 huge lines of sauce? This sandwich is just sauce and bread... it's not even edible. I tried to eat half of it... but it's just not tolerable. I would just say either don't order veggie there, or pay attention and speak up when they get cheap about it. (I know, likely Subway policies, but seriously, it was not edible.)

Atmosphere: 4

Food: 1

Service: 5

Anlhera Demigaya

It was thirty minutes until closing time and we were still served, we were extremely grateful for the amazing service we got there!

The gentleman that served us was named Jasprit (I think😭) and he was very kind and accommodated to my family's needs and request.

Atmosphere: 5

Food: 5

Service: 5

Yuvraj

Jaspreet is a nice employee. He takes care of costumer’s needs. We had a good costumer experience each time we came here.

Atmosphere: 5

Food: 5

Service: 5

Jaceyproudfoot

My family had food the other day and actually enjoyed their meal for once! Plain!

Atmosphere: 5

Food: 5

Service: 5

kelly leclerc

I have a great experience any time I come to subway! Food is always fresh and great customer service! The manager is amazing :)

Atmosphere: 5

Food: 5

Service: 5

koby thibeault

Worst subway I’ve ever been to . For the price of a sandwich they threw it together like trash

Atmosphere: 1

Food: 1

Service: 1

Jade Daniels

Love eating here! The staff is very friendly and it’s always very clean. I order pick up quite often and it’s already ready on time or sooner!

Atmosphere: 5

Food: 5

Service: 5

Tina Daniels

I go there frequently the service is awesome,the staff is friendly and fast.

Atmosphere: 5

Food: 5

Service: 5

Brad Spender

Asked for double meat ,barely got enough for single and shredded cheese got a teaspoon full,extra charge,extra charge,definitely Lee's amounts given than others,I watched a subway trainer show them how to make their sandwich and these weren't even close

Atmosphere: 1

Food: 1

Service: 1

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