Boston Pizza
5845 Trans-Canada Hwy, Duncan
(250) 748-2442
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Food was disgusting, meatballs were cold like they just took them out of the fridge and when I mentioned it all they did was cut them and warm them🤮
Atmosphere: 1
Food: 1
Service: 1
Nice food
Atmosphere: 4
Food: 5
Service: 5
Great service. Our server, Romika was amazing, quick and efficient. Please give her a raise!!! Will visit again! Amazing food.
Atmosphere: 5
Food: 5
Service: 5
Ordered food for pickup and wow bad service. I got to the restaurant and went inside but could not get any help from anyone for over 15min and even after that my food wasn’t ready even though it was supposed to be ready 10min prior. Then after I got the food I opened it up and the Boston Sized Burger was completely soggy and the cactus cut fries were cold and oh also soggy. It was like the food was sitting on the counter in the back for the 10-15+ minutes it took to get my food. This isn’t the first time I had this issue with this location. This was supposed to be a redemption for them but failed miserably. Avoid going here at all costs! You will just be wasting your money! $25 and I couldn’t even eat 1/4 of the food.
Atmosphere: 1
Food: 1
Service: 1
Worst service ever.
Atmosphere: 2
Food: 4
Service: 1
This was our very first time in Canada and also our first time trying Boston Pizza — and we loved it! We originally went mainly to watch the UFC pay-per-view, and it turned out to be a perfect spot. The atmosphere was family-friendly, so we were able to enjoy the fight comfortably even with our little one.
As for the pizzas, we were pleasantly surprised. We became instant fans of Boston Pizza after this visit, and since then we’ve been trying it in different cities across Canada. Personally, I always go for the Whiskey BBQ Chicken pizza now — it’s my favorite!
Another huge plus is that they also offer gluten-free options, which makes it even more recommendable. Overall, a great experience both for watching UFC and for enjoying delicious pizza.
Atmosphere: 5
Food: 5
Service: 5
It was a most distressful experience. I have always enjoyed the food, atmosphere and service. However, I have never been yelled at or humiliated by a server before. I had to leave my partner at the table to go sit in my car as I was distressed to tears. My partner had his delicious supper packed to-go and joined me. We left our unfinished drinks at the table.
Atmosphere: 1
Food: 5
Service: 1
I’m so disappointed with restaurants these days. It doesn’t matter if I pick it up or have it delivered, they forget to put everything in the bag. The food isn’t that cheap so you expect to receive what you’ve paid for. I ordered the Philly Cheesesteak dipper but they didn’t send the dipper part. The sandwich was dry, lacked flavour, I had to choke it down with some water…
Just wanted to share my opinion on this! Especially after reading others comments about their sandwiches. I’ve been too many Boston, pizzas and their locations. Specifically ordering the Philly cheesesteak dipper. ( It’s my favourite) I’ve been to this location twice and my sandwich has come out With basically Nothing on it very stingy With the ingredients. And definitely not holding up to the Boston pizzas Standards.
I had to get them sent back to the kitchen both times to have them add more on the sandwich. I’ve never experienced a cheaply made sandwich for $22
I have no idea who the owners are but they need to Reassess the quality of their sandwiches.
Atmosphere: 3
Food: 2
Service: 3
It tasted like they put liquid sugar on my pizza, and called it Hawaiian. Also, I got a Dr. Pepper that was so watered down it barely counted as soda.The Nachos were decent. The Pierogi pizza was edible but bland, overall I did not like the food nor the fact everything is quite overpriced for what it is…
Atmosphere: 1
Food: 1
Service: 4
Restaurantji Recommends
I have rarely met such friendly waiters in a restaurant and at the same time ate so well. The pizza is (if you want) really big and has many different options to choose from. The drinks are replenished directly and in addition to the pizzas, there are salads, pasta and much more.
Atmosphere: 5
Food: 5
Service: 5
We had dinner tonight with 2 families (8 people). The portion size was excellent and the serve from our waiter Jack stood out, he was very attentive and quick. Much appreciated. We left full and with leftovers.
Atmosphere: 4
Food: 5
Service: 5
It’s Boston Pizza Plus!
As you expect!
Atmosphere: 5
Food: 5
Service: 5
Brutal service with seat selection. We were put in direct sunlight with only a thin black curtain as protection. We could feel the heat coming through. This is the second time in a row this has happened. There were numerous other tables available.
Atmosphere: 2
Food: 3
Service: 1
Edit: and like clockwork, they come out with the online survey which is WORK for me, the customer to do. How about you just be a proper restaurant? Pathetic.
Only went because nothing else was open, so our expectations were already low, but wow they managed to go even lower. Soggy Caesar Salad that they charged $16 for, and an Undercooked pizza for $37, and the server refused to give a discount on that salad, but I stood my ground and they relented even after threatening to call the police. Didn't even come refill my water during this whole debacle. That salad should've been taken off our bill altogether, but hey we got a 10 percent discount for this nonsense. I don't believe any of these positive reviews on here for a second. It's Boston pizza! Franchise owners can easily pay companies to make fake reviews.
Atmosphere: 1
Food: 1
Service: 1
Loading...