Pho Vuong Restaurant
281 Canada Ave #1, Duncan
(250) 597-7687
Recent Reviews
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Never go here. Ordered from here last night and there was a live COCKROACH in my pho contents, won't let me post photos here, but if you don't believe me - look on my profile or ask me for the picture
The server has no manners or a bit of respect given to anyone.
Service: 1
The server was not very friendly, and after we ordered our meal she then informed us there weren't sprouts for our pho which was fine.We had dropped 1 small wedge of lime that came with our meal and she then said if we wanted another one it would cost us extra, we politely declined.Our meal came and usually when you order veitmanise food you get a hot sauce we asked for a little sauce and we got a table spoon full and she charged us $1.00 extra which considering we didn't get sprouts that were supposed to come with our meal you think she could of given it to us.
While we were eating another unhappy customer came in and asked to please speak with the manager and asked how she could contact them, there server said she did not know and would not help her.
The food was horrible and the meat was all fatty.
We won't be back!!
My children, friends and I have been going to this restaurant for over 7 years. It has always measured up. However, this visit was super disappointing. Unsure if the chef has changed - it seems like the quality left the restaurant. The server was argumentative. Unhelpful & super arrogant.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Vietnamesse Shrimp Rolls
You know they are going downhill when they charge a dollar for chili oil. No basil.
Beef was well done when the flavourless soup arrived.
Atmosphere: 3
Food: 1
Service: 2
I enjoyed my lunch here. I had salad rolls and Viet ice coffee, then the prawn and pork rice plate. The food was good. They did get hit with 2 bus tour groups though so to be fair im sure the kitchen was a bit banannas. Im going to try it again. Very sweet people working there. Super friendly!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Caramelized Pork Belly, Salad Roll, Pork Chop Rice Plate
Very good pho. Delicious and generous. Loved the strawberry drink as well.
Atmosphere: 4
Food: 5
Service: 5
Really nice experience overall
Atmosphere: 3
Food: 4
Service: 5
Nice little restaurant which serves a good and authentic pho soup. Very helpful staff. I fully recommend it.
Atmosphere: 4
Food: 5
Service: 5
AVOID!! Would not recommend this restaurant to anyone! Customer service was complete garbage and they clearly do not know how to fulfill orders. We ordered 15 bowls of noodles and only 7 came out. Also ordered several drinks but only 1 came out and was not even what we ordered. When the bill came, all the drinks and 15 bowls were charged. Manager (photo) did not admit it was their mistake and said all the food was served even when the waitress said she only cleaned up 7 bowls from our table. Then one of the waiters started to film us for no reason and made us very uncomfortable. It is also quite concerning that a lot of us also had stomachaches after eating their food. Not sure how they passed food safety inspection but they should not be serving food to the general public. Nightmare experience, would not come here again. Also it appears they also like deleting 1 star reviews just to keep their fake 4 star rating
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Garbage place. Called in an order to go and the person working there clearly runs a daycare for children because of the amount of screams coming from his end of the phone. Screwed the order up only to find out after I was gone and actually trying to dish up the orders that were made. Hopefully they take the tip money and invest in proper staffing that can take phone calls.
Atmosphere: 1
Service: 1
Had the steak and meatball pho. The broth itself was decent but overall the pho was average at best.
Atmosphere: 3
Food: 3
Service: 3
Horrible way overpriced and food was cold even o pick up
Atmosphere: 1
Food: 1
Service: 1
Wonderful place and service with an authentic veggie broth Pho as well. And the home made chili oil delicious too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho Soup
Just needs to make spring rolls a bit bigger like other pho places they seem small but other than that great food
Atmosphere: 5
Food: 4
Service: 5
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