The tofu veggie stir fry was absolutely delicious! We had such a great experience today. Even with our larger group, everything came out perfectly and everyone loved their meals. The chef clearly knows what they’re doing, and the servers were incredibly attentive. We’re in Nanoose, but we’ll definitely make a point to stop in anytime we’re in Duncan!
Atmosphere: 5
Food: 5
Service: 5
Gosha Iazvenko
Went to the cedar hill location, amazing service, friendly waiters, was lucky to be there for the grand opening… new reg
Food: 5
Mickey Gagnon
Good food.
Atmosphere: 3
Food: 4
Service: 3
Clayton Frost
Hands down the best pho on Vancouver island!
Atmosphere: 5
Food: 5
Service: 5
Cindy
Unfortunately, this place has the worst and rudest service I’ve experienced, even though it’s in a great location.
The waitress is consistently unfriendly every time we visit. I’ve tried to overlook it in the past, but our last few experiences were unacceptable — especially the most recent one, which made us decide never to return.
They also reuse limes and bean sprouts. One time, I was served a lime that had already been used. When I brought it up, the waitress admitted they reuse the plate if the previous table didn’t touch everything. In my case, the table before us had used the lime but not the sprouts, so they just handed me the same plate. That’s unsanitary and gross.
To make things worse, when they made a mistake with my takeout order, they refused to take responsibility. Instead of apologizing, they kept saying, “We never make mistakes.” I couldn’t return right away because I have a baby and toddlers, so I took a photo of the wrong dish and ate what I was given. A few days later, I brought the photo back, and the chef just laughed and said, “The photo is unclear — I don’t think we made a mistake.” No apology, just rudeness. The waitress was just as unfriendly as always.
That experience made it clear to me: I will never eat food prepared or served by people who treat customers this way.
Honestly, it’s totally worth driving a bit further to Green Leaf Bistro or Saigon Subs — both places have much better service and treat their customers with respect.
Great beef noodle soup :) We enjoy them. Sorry it's soo good k finished it first. My beefs were huge and tasty.
Atmosphere: 4
Food: 5
Service: 5
Ian
Save you're money and trouble, ordered chicken and pork on rice. They cut the chicken in half length ways and in half again. 20 dollars for 1/4 of a chicken. Got take out and used the table provided hot sauce and hoisen sauce. They wanted to charge for that too! Even tho it's tableside. Try green leaf instead. Full portions great service. Not to mention there's been multiple counts of bugs in the food.
Atmosphere: 1
Food: 1
Service: 1
Joy Gil
The place wasn’t too busy when I visited. I ordered the basic pho and a roll. The broth was a bit light but still nice. The staff were very friendly.
Atmosphere: 3
Food: 3
Service: 5
Damanpreet Sharma
I ordered vegetarian pho for the first time and it was delicious. Would go again here.
Atmosphere: 5
Food: 5
Service: 5
Ean van der Spoel
The best Pho outside of Victoria, we always stop here for a meal when we’re in Duncan. Delicious, filling, & nourishing, with always fast, satisfactory service. And they still give mints after a meal - something I would make compulsory by law if I was prime minister, which sadly many restaurants do not do these days. We love Pho Vuong!
Lady doesnot know how to talk to delivery person…
Just using phone while working all the time..
No manners
Should get training again
Atmosphere: 1
Service: 1
The tofu veggie stir fry was absolutely delicious! We had such a great experience today. Even with our larger group, everything came out perfectly and everyone loved their meals. The chef clearly knows what they’re doing, and the servers were incredibly attentive. We’re in Nanoose, but we’ll definitely make a point to stop in anytime we’re in Duncan!
Atmosphere: 5
Food: 5
Service: 5
Went to the cedar hill location, amazing service, friendly waiters, was lucky to be there for the grand opening… new reg
Food: 5
Good food.
Atmosphere: 3
Food: 4
Service: 3
Hands down the best pho on Vancouver island!
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, this place has the worst and rudest service I’ve experienced, even though it’s in a great location.
The waitress is consistently unfriendly every time we visit. I’ve tried to overlook it in the past, but our last few experiences were unacceptable — especially the most recent one, which made us decide never to return.
They also reuse limes and bean sprouts. One time, I was served a lime that had already been used. When I brought it up, the waitress admitted they reuse the plate if the previous table didn’t touch everything. In my case, the table before us had used the lime but not the sprouts, so they just handed me the same plate. That’s unsanitary and gross.
To make things worse, when they made a mistake with my takeout order, they refused to take responsibility. Instead of apologizing, they kept saying, “We never make mistakes.” I couldn’t return right away because I have a baby and toddlers, so I took a photo of the wrong dish and ate what I was given. A few days later, I brought the photo back, and the chef just laughed and said, “The photo is unclear — I don’t think we made a mistake.” No apology, just rudeness. The waitress was just as unfriendly as always.
That experience made it clear to me: I will never eat food prepared or served by people who treat customers this way.
Honestly, it’s totally worth driving a bit further to Green Leaf Bistro or Saigon Subs — both places have much better service and treat their customers with respect.
Atmosphere: 1
Food: 1
Service: 1
There was a literal bug in my food
the best one
Atmosphere: 5
Food: 5
Service: 5
Very bad experience at 11:50 Am on 24 September
Atmosphere: 1
Food: 1
Service: 1
The most delicious pho!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great beef noodle soup :)
We enjoy them. Sorry it's soo good k finished it first.
My beefs were huge and tasty.
Atmosphere: 4
Food: 5
Service: 5
Save you're money and trouble, ordered chicken and pork on rice. They cut the chicken in half length ways and in half again. 20 dollars for 1/4 of a chicken. Got take out and used the table provided hot sauce and hoisen sauce. They wanted to charge for that too! Even tho it's tableside. Try green leaf instead. Full portions great service. Not to mention there's been multiple counts of bugs in the food.
Atmosphere: 1
Food: 1
Service: 1
The place wasn’t too busy when I visited.
I ordered the basic pho and a roll. The broth was a bit light but still nice.
The staff were very friendly.
Atmosphere: 3
Food: 3
Service: 5
I ordered vegetarian pho for the first time and it was delicious. Would go again here.
Atmosphere: 5
Food: 5
Service: 5
The best Pho outside of Victoria, we always stop here for a meal when we’re in Duncan. Delicious, filling, & nourishing, with always fast, satisfactory service. And they still give mints after a meal - something I would make compulsory by law if I was prime minister, which sadly many restaurants do not do these days. We love Pho Vuong!
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