Utterly the WORST Starbucks I have ever been too! Standing inline for 20 mins for 2 drinks, is utterly ridiculous! Unpersonable staff, at till! No hi, nothing just what do want to order, looked disgruntled and shes far too slow in helping people. Barista tells me 2 coffees are mine, and I'm thinking no I order larger ones. Tells me my stars are going to expire soon ( Sept) and when I say no I'll pay, she huffs as if I've inconvenienced her to run my credit payment instead!
Bathroom utterly appalling, looked like no one had checked on it for hours. 4 people staffed there, 2 working. Allowed employee to cut in and place order out of line. If I'd read the reviews as many have pointed out the same faults, I would've forfeited the stars and gone to the Save On instead at the mall. At least the employee there is friendly, and actually cares to serve you, with a smile.
Get it together at this location, with better management and get rid of those who dont care to be there, they are making a paycheck sure, but they are a disservice to the location with their attitudes and slow service!
Way better service, in Victoria at several locations!
I've been in this industry for years, and no deserves this treatment as a customer! Appalling, I'll never come back to this location again, if I'm in Duncan.
Atmosphere: 1
Food: 1
Service: 1
Isabel Jarvis
The wifi has been down over three weeks and that needs to be fixed.
Lagita Perry
Starting have new favourite I think it is so good for somebody who does not like too sweet without explain no sweet it is
I Had good drink and good time as well ,She served complimentary drink also..Thank
Atmosphere: 5
Food: 5
Service: 5
Sarah Frank
Consistently, the best Starbucks drinks made properly to the Starbucks recipes. I drive the southern half of Vancouver Island for work daily, so I stop at quite a few different Starbucks throughout my week. Staff is always pleasant.Keep up the great work ?
Keiran Rambo
Regardless of age, you’ll be able to collect your pension by the time you leave, which may cover the cost of your coffee! ?
Atmosphere: 1
Food: 1
Service: 1
Bailey Garrison
Literally the worst customer service I’ve received at a Starbucks. Worker behind the counter taking order at noon on Boxing Day was rude and seemed to not care about her customer service at all. I get working on Boxing Day sucks, but at least try to be nice to
Atmosphere: 3
Service: 1
Asa Sweet
Been a few times and the people who work there are very nice and the drinks are about what you can expect from Starbucks I just wish there was a better indicator for how long you’ll have to wait after placing an order because a few times it’s seemed fairly slow inside only for me to put my order in and have to wait over 15 minutes making me late or forcing me to leave my drink behind and wasting my moneyOverall okay just had some unfortunate days there
Rude staff
Atmosphere: 1
Service: 1
Do not care for anything about starbucks...
Utterly the WORST Starbucks I have ever been too! Standing inline for 20 mins for 2 drinks, is utterly ridiculous! Unpersonable staff, at till! No hi, nothing just what do want to order, looked disgruntled and shes far too slow in helping people. Barista tells me 2 coffees are mine, and I'm thinking no I order larger ones. Tells me my stars are going to expire soon ( Sept) and when I say no I'll pay, she huffs as if I've inconvenienced her to run my credit payment instead!
Bathroom utterly appalling, looked like no one had checked on it for hours. 4 people staffed there, 2 working. Allowed employee to cut in and place order out of line.
If I'd read the reviews as many have pointed out the same faults, I would've forfeited the stars and gone to the Save On instead at the mall. At least the employee there is friendly, and actually cares to serve you, with a smile.
Get it together at this location, with better management and get rid of those who dont care to be there, they are making a paycheck sure, but they are a disservice to the location with their attitudes and slow service!
Way better service, in Victoria at several locations!
I've been in this industry for years, and no deserves this treatment as a customer!
Appalling, I'll never come back to this location again, if I'm in Duncan.
Atmosphere: 1
Food: 1
Service: 1
The wifi has been down over three weeks and that needs to be fixed.
Starting have new favourite I think it is so good for somebody who does not like too sweet without explain no sweet it is
Ice Strawberry Oat Macha with coconut milk, venty size $ 7,09
I give cash so The prize is exactly that amount because I kind like addicted so dont want to be too expensive for me?
Atmosphere: 5
Food: 5
Service: 5
the coffee taste burnt or stale
Food: 1
Service: 5
What more is there to say it's a
Atmosphere: 5
Food: 5
Service: 5
15 min + for a coffee. one girl making the drinks other two are standing around and doing nothing. dirty floor and washroom. not worth visiting.
Atmosphere: 1
Service: 1
Heard
Atmosphere: 5
Food: 5
Service: 5
Expensive!!
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
I Had good drink and good time as well ,She served complimentary drink also..Thank
Atmosphere: 5
Food: 5
Service: 5
Consistently, the best Starbucks drinks made properly to the Starbucks recipes. I drive the southern half of Vancouver Island for work daily, so I stop at quite a few different Starbucks throughout my week. Staff is always pleasant.Keep up the great work ?
Regardless of age, you’ll be able to collect your pension by the time you leave, which may cover the cost of your coffee! ?
Atmosphere: 1
Food: 1
Service: 1
Literally the worst customer service I’ve received at a Starbucks. Worker behind the counter taking order at noon on Boxing Day was rude and seemed to not care about her customer service at all. I get working on Boxing Day sucks, but at least try to be nice to
Atmosphere: 3
Service: 1
Been a few times and the people who work there are very nice and the drinks are about what you can expect from Starbucks I just wish there was a better indicator for how long you’ll have to wait after placing an order because a few times it’s seemed fairly slow inside only for me to put my order in and have to wait over 15 minutes making me late or forcing me to leave my drink behind and wasting my moneyOverall okay just had some unfortunate days there
Atmosphere: 3
Food: 3
Service: 4
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