I pre-ordered my drink, and it took 22 minutes for it to be ready. Ridiculous wait for one drink.
Atmosphere: 1
Food: 1
Service: 1
Roy Wilson (Pup Bigbad)
Staff was friendly and order was tasty fast.
Karan Sandhu
All of the staff
Atmosphere: 1
Food: 1
Service: 1
Logan Holliday
this starbucks is the worst one in the vicinity! it takes so damn long to get a drink even when it’s not that busy. a little more hustle from the staff and it would be fine but it seems there just straight unmotivated. ordered a coffee and a breakfast sandwich and i’ve been standing here for nearly 25 miniutes along with 4 other patrons. do better starbucks!
Atmosphere: 3
Food: 3
Service: 2
Rob A
This store has the best brew and customer service of all the Starbucks on Vancouver Island. Thank you for keeping the quality and service to top notch standard 🙏🏼
Atmosphere: 5
Food: 5
Service: 5
Royce - Vancouver Island Mountain Biker
A Challenging Experience During a Busy Period I visited this Starbucks when it was moderately busy and saw the crowd start to pick up. Unfortunately, what should have been a quick stop turned into a challenging experience. We ended up waiting about 20 minutes for our drink, and when we finally got it, the order was incorrect. Given the long wait we had already endured, we didn't want to get back in line to have it remade. It seemed like the staff was overwhelmed by the sudden rush, and I even heard one employee say she was ready to quit. While I understand that things can get hectic, this was not the quality of service I've come to expect.
Atmosphere: 1
Service: 1
Vikram Chawla
I just wanted to give a big shoutout to Sam at Starbucks! Every time I come in, Sam greets customers with the warmest, most beautiful smile—it instantly brightens the whole place. It's the kind of genuine friendliness that makes you feel welcome and appreciated. Great service, positive energy, and always a great start to the day. Thanks, Sam, for making my coffee run something to look forward to!
Atmosphere: 5
Food: 5
Service: 5
Stephen K
Garbage.
Atmosphere: 1
Food: 1
Service: 1
Heather Stare
Not a drive thru
Atmosphere: 5
Food: 5
Service: 5
Charlie Jakob
It took 14 minutes to get an iced coffee here. As a partner for over 4 years I know it’s already brewed and ready. There were more baristas in there than customers. I hope all the baristas are ok in there because no one seemed to want to be there.
The slowest Starbucks I have ever seen in my entire life. When we went in there were 2 people in front of us, 4 people working and it took over 25 minutes to get 2 drinks. Astounding
Service: 1
Peter Woods
The staff here could work at the finest restaurants in Victoria -great customer service every day thank you
Atmosphere: 5
Food: 5
Service: 5
Steph H
Ordered a TRENTA sized Mando Dragonfruit...there was soooo much ice I only got 3 drinks out of it and it was done! I've ever had this problem...I know in drive-thru you can request light ice on Doordash I don't have that option but calling the supervisor she seemed to think it was but saying that was the standard amout of ice...not good! I tried putting in for a refund but was denied! I don't like that I paid the $7.85 + tax and got 3 drinks! I've ordered online before and always had the right amount of ice even with the no 'light ice' option but this time it was awful..almost to the rim! Do better Starbucks! You make enough money to not rip people off!
Ragwinder Atwal
Ordered a drink 30 mins ago which was good but I don’t know why lady taking order was making weird faces
Eowyn Warhammer
My friend and i went in just wanting to use the bathroom. We were asked if we had made a purchase. We hadn't, since we just needed a bathroom. I think Starbucks makes enough money from all their patrons to allow someone to use the bathroom. The noodlebox next door was very willing to allow us to use theirs. This is yet another reason I will never be a patron of Starbucks.
I pre-ordered my drink, and it took 22 minutes for it to be ready. Ridiculous wait for one drink.
Atmosphere: 1
Food: 1
Service: 1
Staff was friendly and order was tasty fast.
All of the staff
Atmosphere: 1
Food: 1
Service: 1
this starbucks is the worst one in the vicinity! it takes so damn long to get a drink even when it’s not that busy. a little more hustle from the staff and it would be fine but it seems there just straight unmotivated. ordered a coffee and a breakfast sandwich and i’ve been standing here for nearly 25 miniutes along with 4 other patrons. do better starbucks!
Atmosphere: 3
Food: 3
Service: 2
This store has the best brew and customer service of all the Starbucks on Vancouver Island. Thank you for keeping the quality and service to top notch standard 🙏🏼
Atmosphere: 5
Food: 5
Service: 5
A Challenging Experience During a Busy Period
I visited this Starbucks when it was moderately busy and saw the crowd start to pick up. Unfortunately, what should have been a quick stop turned into a challenging experience. We ended up waiting about 20 minutes for our drink, and when we finally got it, the order was incorrect. Given the long wait we had already endured, we didn't want to get back in line to have it remade. It seemed like the staff was overwhelmed by the sudden rush, and I even heard one employee say she was ready to quit. While I understand that things can get hectic, this was not the quality of service I've come to expect.
Atmosphere: 1
Service: 1
I just wanted to give a big shoutout to Sam at Starbucks! Every time I come in, Sam greets customers with the warmest, most beautiful smile—it instantly brightens the whole place. It's the kind of genuine friendliness that makes you feel welcome and appreciated. Great service, positive energy, and always a great start to the day. Thanks, Sam, for making my coffee run something to look forward to!
Atmosphere: 5
Food: 5
Service: 5
Garbage.
Atmosphere: 1
Food: 1
Service: 1
Not a drive thru
Atmosphere: 5
Food: 5
Service: 5
It took 14 minutes to get an iced coffee here. As a partner for over 4 years I know it’s already brewed and ready. There were more baristas in there than customers. I hope all the baristas are ok in there because no one seemed to want to be there.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
The slowest Starbucks I have ever seen in my entire life. When we went in there were 2 people in front of us, 4 people working and it took over 25 minutes to get 2 drinks. Astounding
Service: 1
The staff here could work at the finest restaurants in Victoria -great customer service every day thank you
Atmosphere: 5
Food: 5
Service: 5
Ordered a TRENTA sized Mando Dragonfruit...there was soooo much ice I only got 3 drinks out of it and it was done!
I've ever had this problem...I know in drive-thru you can request light ice on Doordash I don't have that option but calling the supervisor she seemed to think it was but saying that was the standard amout of ice...not good! I tried putting in for a refund but was denied! I don't like that I paid the $7.85 + tax and got 3 drinks! I've ordered online before and always had the right amount of ice even with the no 'light ice' option but this time it was awful..almost to the rim! Do better Starbucks! You make enough money to not rip people off!
Ordered a drink 30 mins ago which was good but I don’t know why lady taking order was making weird faces
My friend and i went in just wanting to use the bathroom. We were asked if we had made a purchase. We hadn't, since we just needed a bathroom.
I think Starbucks makes enough money from all their patrons to allow someone to use the bathroom.
The noodlebox next door was very willing to allow us to use theirs.
This is yet another reason I will never be a patron of Starbucks.
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