The Big Scoop

3301 Cowichan Lake Rd Unit B, Duncan
(250) 597-3025

Recent Reviews

Danielle Dyck

The scoops are not "big scoop" worthy like they use to be. The shop is kinda messy and cluttered now. The guy doesn't wash his hands in-between using his phone, the debit and grabbing your cone. The prices were not posted and he charged us 14 something for 2 single scoop cone.Use to love this place but it's going down hill. :(

Atmosphere: 2

Food: 3

Service: 3

Anu Jones

Excellent customer service

Atmosphere: 5

Food: 5

Service: 5

Heather O'Shea

Best milkshake ever. Too big for one, a sharing opportunity

C B

Staff was nice and they had some good flavors, but the two scoops where the size of what one should have been and the price was way too high.

Carl Meier

Well, it USED to be BIG Scoop, now it's more like sample scoop. It's a bit sad, they used to give you almost too much ice cream, the last two times I visited it was about 2-3 oz in a waffle cone for $6!! Maybe it was the person scooping but it makes it tough to want to go back.PLEASE BRING BACK THE REAL BIG SCOOP!!!

Sonia

I'm reviewing the Big Scoop at Berkeys corner. The people here are usually friendly. The ice cream the last few times has had frostbite. The last time I took my kid, it smelled like cigarette smoke. It was very strong. It was cold out so the guy was probably smoking in the building. I will not be going back.

Freedom Bubba

Sign on door says open but they are not and it’s 2:48 pm what kind of ice cream shop is closed in the afternoon

M S

My 2 little ones and I just came in here. The man working (presumably the owner) was extremely friendly and sweet to my to my son and daughter. The ice cream from (Foothills Creamery. est 1969) is unbelievably good. I can’t recall having had better ice cream in recent memory and my daughter agrees (son didn’t want any). An overall great experience.

Nicolas D'anjou

Just ok. Good ice cream but not an inviting place.

erro uwu

Mistakenly got the wrong order, but guy working there came running out realizing the same thing pretty quick. Loved the service.Why is ice cream so unpopular in April? Is craving ice cream when it's pouring rain not normal?

David Pausche

Very friendly staff, great ice cream. I would tell you my favorite type, but I don't want it to be out the next time I go...lol Check out Toonie Tuesdays. I think they're doing that for the summer time.

Linda Larsen

It was great they were actually just about sold out. Busy busy with this hot weather. Great place to go for some really good ice cream.a must go to people.

Matthew Stewart

My 2 little ones and I just came in here. The man working (presumably the owner) was extremely friendly and sweet to my to my son and daughter. The ice cream from (Foothills Creamery. est 1969) is unbelievably good. I can’t recall having had better ice cream in recent memory and my daughter agrees (son didn’t want any). An overall great experience.

Pax Elle

Big portions, not as good of selection as before. Ordered doughnuts and they were dry and the cinnimon and sugar did not stick to it.

Brittany Burkett

A little disappointing from last time I went. I previously had great experiences with tasty ice cream and very large scoops. This time I was greeted by a older woman who gave me a very small scoop I jokingly said isn't this big scoop?! and she rudely replied our price went up. So I got a small scoop at big scoop and paid more for it. guess I won't be back.

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