Tim Hortons
166 Trunk Rd, Duncan
(250) 597-2244
Recent Reviews
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Very slow counter service. They concentrate on the drive thru. Coffee is great, atmosphere is good, but long wait for counter service. They only have one person serving at the counter. That person is great, but all alone.
Worst food, always half cooked
Have a great experience evertime but some how Rosie some how always misses the mobile orders maybevsome training needed
Basically non functioning.
We stopped to pick up some lunch. We waited in line with at least 5 people ahead of us but after 5 minutes we left. No one had moved up the line, although the drive through seemed to be moving. The place looked 'grungy' and no one seemed to care there was a line up. One was sweeping the floor behind the counter, but no one paid attention to the people waiting.
they make americano wrong,,expresso is premade and kept in a jug,they manually pour expresso,,never get the ratio rite,tastes like watered coffee,3.30 wasted,next,,two cars in drive thru,lineup to the door,,5 staff working on drive thru,.customers in store ignored,the place is full of junkies harassing customers,you really lost when jack left
This location on trunk road by 6:30 has washrooms closed. When you ask after purchasing food for dinner they say they are closed for the evening. Not a way to run a restaurant.
this location has the worst food quality, the workers seem like they hate life when they greet you and their machines don’t work properly . Every-time i order a bagel it comes out cold and i’ve called and asked if machine work properly and said their ovens don’t work up to the standard. Do not come to this location, find new staff.
Always only one person on
Atmosphere: 1
Food: 3
Service: 1
Fastest service at Tim’s in a while
Service: 5
Restaurantji Recommends
Tried getting a coffee here .It was awful tasting coffee.Wont drink their coffee ever again.
Atmosphere: 1
Food: 1
Service: 1
Foods great and 50% of the time service is great. But seriously getting people to park and wait out front when there is only one other person in the drive through is crazy. I dont know if you guys are trying to meat drive through time standards but making people park around front is ridiculous.
Atmosphere: 3
Food: 5
Service: 3
Drive thru was good and service was better here than most locations. I enjoyed going here when I had the chance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hashbrown
Fire the whole staff! Nobody here knows how to communicate with customers properly, and everyone is scrambling around like they don't know what they're doing. I waited 10 exact minutes to get just a French vanilla.
Atmosphere: 1
Food: 1
Service: 1
First off we used the bathrooms. In the men's room there was feces all over the inside of the toilet. The same toilet with a water leak which by the staining on it has been that way for a while. The needle dispenser which I had the displeasure to view was overflowing. And Tim's napkins laying all over the place. My girlfriend also commented on the needle dispenser overflowing in the bathroom... not necessary for the general public having to view that. The quality of my drink was lacking greatly in quality. Very disappointing visit, which is as to why I use this chain as a last resort. Poorly managed from the top down
Atmosphere: 1
Food: 2
Service: 2
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