I get a roasted hazelnut, cold brew with extra cream about 3-4 times a day i normally go to the one that's down by Beverly as they make the best coffee there. I took a chance again at Berkey's corner today. The stuff was very rude. And my drink was made wrong, 3 times I just gave up and walked out. It's not a cheap drink and telling me that I am wrong when I literally get the same thing every day, I know what it tastes like. I feel the stuff at this location needs retraining. Every time I have been to this location, it has been a horrible experience. I wont be back this time.
Mikaela Gunay
Everything is good
Jashan Deep
They took our orders but provides something what we didn't order and even after correcting them they forget to prepare our order. Very bad experience for service.
Samar
Went with my friends and ordered 5 lunch items. Three items were prepared wrong and they forgot about one. The staff was friendly but they really need to be trained better
Lena Smith
Very few staff speak English. You don’t get what you order and they can’t give you correct change. No a Canadian business.
Joe Hebert (Joseph Hebert)
Well now, where should I start. How about I start with the positive and then lay in on them. I believe this is the newest location in Duncan which it exudes with absolutely every part of it being up to date and trending. Well that's about the most good I can say about this place.. The last reviewer mentioned sonething about the chili? What chili...this location NEVER has chili, I've asked so many times at different times of the day.... even on this bone chilling stormy night, which there have been many of this last month....no chili, no soup, no nothing.....as I make my way through the menu of "Do you have"s the only thing I got a positive response to was wedges....chewy hard and cold as if it was from some body's previously long ago canceled order, and to go along with that the second confirmed product would be a crispy chicken sandwich.... now here's the kicker of it all.... they were both served to me immediately.... now if the wedges were cold, chewed like hard bubble gum and stale hardened how do you think the chicken is gonna be? Exactly 💯 the same.....I would not even serve this meal to my dog... seems staff here are more interested in getting ready to go home 2 hours before scheduled then happy as heck to tell customers they have nothing for hours on end.... and seeing as the person behind me was playing the same "Do you have" game..... it sure seems like your staff is losing you an awful lot of money at this location.... as i could also imagine that your customers are slowly dropping from here as well.... crunch the.hourly numbers..... that will show you.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili
Aidan Gill
Flat bread pizzas take wayyyy too long and aren't very good. Bring grilled cheese back and il change my rating to 5 stars
Atmosphere: 2
Food: 1
Service: 4
Daniel Cutler (DC Cutler)
Avoid at all costs. Gibbys is close and much better. They're happy to accept money on the app but the part where they then in turn provide products and services for that money is very difficult.
Learn how to make food if someone asks for a cream cheese bagel maybe put cream cheese on the bagel
Atmosphere: 2
Food: 1
Service: 1
Leah Vance
It's hard for me to accept that Tim Horton's is not at all like the restaurant I grew up loving. This location is probably the worst one I've been to. There's so many constant communication problems and wrong orders. Couldn't get everything I wanted today because the employee didn't understand I wanted to pay in part cash, and part card. Instead, they just kept the coin I gave them. One of the women who works here is such a bully to both her coworkers and customers (anyone who is a regular knows who I'm talking about).
And the food is just... gross. And very expensive for the quality. Sad to say today was the last chance I'm giving this company.. Today's chilli smells like dog food and the bun I paid extra for is all dried out. I never waste food but I'm not eating this. And it was $10! The good name and memories from times past just aren't enough anymore.
Atmosphere: 1
Food: 1
Service: 1
Chris Lumley
Whoever is the lady on front counter right now (Sept 15 @ Noonish) Extremely cold, uncaring and super rude. Sat at the table watching and she's greeting customers with phrases like "what do you want" and "here" when giving items. If you guys are going to feel comfortable leaving a sign out asking for reviews you should make sure your front staff actually want to be here. She clearly doesn't want to be, but then again who would be?
Su Kasa
Very hot and miss. Morning staff are often understaffed, slow, and in some cases extremely poorly trained with no support from senior staff
Good coffee
I get a roasted hazelnut, cold brew with extra cream about 3-4 times a day i normally go to the one that's down by Beverly as they make the best coffee there. I took a chance again at Berkey's corner today.
The stuff was very rude. And my drink was made wrong, 3 times I just gave up and walked out.
It's not a cheap drink and telling me that I am wrong when I literally get the same thing every day, I know what it tastes like.
I feel the stuff at this location needs retraining. Every time I have been to this location, it has been a horrible experience. I wont be back this time.
Everything is good
They took our orders but provides something what we didn't order and even after correcting them they forget to prepare our order. Very bad experience for service.
Went with my friends and ordered 5 lunch items. Three items were prepared wrong and they forgot about one.
The staff was friendly but they really need to be trained better
Very few staff speak English. You don’t get what you order and they can’t give you correct change. No a Canadian business.
Well now, where should I start. How about I start with the positive and then lay in on them.
I believe this is the newest location in Duncan which it exudes with absolutely every part of it being up to date and trending.
Well that's about the most good I can say about this place..
The last reviewer mentioned sonething about the chili? What chili...this location NEVER has chili, I've asked so many times at different times of the day.... even on this bone chilling stormy night, which there have been many of this last month....no chili, no soup, no nothing.....as I make my way through the menu of "Do you have"s the only thing I got a positive response to was wedges....chewy hard and cold as if it was from some body's previously long ago canceled order, and to go along with that the second confirmed product would be a crispy chicken sandwich.... now here's the kicker of it all.... they were both served to me immediately.... now if the wedges were cold, chewed like hard bubble gum and stale hardened how do you think the chicken is gonna be? Exactly 💯 the same.....I would not even serve this meal to my dog... seems staff here are more interested in getting ready to go home 2 hours before scheduled then happy as heck to tell customers they have nothing for hours on end.... and seeing as the person behind me was playing the same "Do you have" game..... it sure seems like your staff is losing you an awful lot of money at this location.... as i could also imagine that your customers are slowly dropping from here as well.... crunch the.hourly numbers..... that will show you.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili
Flat bread pizzas take wayyyy too long and aren't very good. Bring grilled cheese back and il change my rating to 5 stars
Atmosphere: 2
Food: 1
Service: 4
Avoid at all costs. Gibbys is close and much better. They're happy to accept money on the app but the part where they then in turn provide products and services for that money is very difficult.
Atmosphere: 1
Food: 1
Service: 1
Fast and Good sevice
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast service in city
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmers Wraps
Learn how to make food if someone asks for a cream cheese bagel maybe put cream cheese on the bagel
Atmosphere: 2
Food: 1
Service: 1
It's hard for me to accept that Tim Horton's is not at all like the restaurant I grew up loving. This location is probably the worst one I've been to. There's so many constant communication problems and wrong orders. Couldn't get everything I wanted today because the employee didn't understand I wanted to pay in part cash, and part card. Instead, they just kept the coin I gave them.
One of the women who works here is such a bully to both her coworkers and customers (anyone who is a regular knows who I'm talking about).
And the food is just... gross. And very expensive for the quality. Sad to say today was the last chance I'm giving this company.. Today's chilli smells like dog food and the bun I paid extra for is all dried out. I never waste food but I'm not eating this. And it was $10!
The good name and memories from times past just aren't enough anymore.
Atmosphere: 1
Food: 1
Service: 1
Whoever is the lady on front counter right now (Sept 15 @ Noonish) Extremely cold, uncaring and super rude. Sat at the table watching and she's greeting customers with phrases like "what do you want" and "here" when giving items. If you guys are going to feel comfortable leaving a sign out asking for reviews you should make sure your front staff actually want to be here. She clearly doesn't want to be, but then again who would be?
Very hot and miss. Morning staff are often understaffed, slow, and in some cases extremely poorly trained with no support from senior staff
Atmosphere: 2
Food: 3
Service: 1
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