terrible terrible service, got orders wrong three times, took forever in the store so we went through the drive through and it took even longer
Atmosphere: 1
Food: 1
Service: 1
Tara Johnny
Went through the drive through and there was a hair in my frosty and called to complain and they just laughed at me what a joke of a place this has become usually good service
Food: 1
Service: 1
Willis Mc b
Couldn't find any napkins. It's Wendy's.
Atmosphere: 1
Food: 2
Service: 3
Daykota Johnston
Bought 3 home style chicken wraps and they all came completely open in the bottom of the bag looking like this lol….
Letisha Sharp
It’s gross that drug paraphernalia is left in the open in a restaurant that serves kids meals When management was informed they said they were aware but could not deal with it at that time. Even if you temporarily closed the restaurant while you figured out what to do that would be better than leaving it in the open. What is someone died. It’s not that far fetched. Drug deaths are happening daily in bc. Come on Wendy’s! You’ll never have my business again.
Atmosphere: 1
Food: 1
Service: 1
patrick harris
BOTH BATHROOMS BROKEN I FIND IT HARD TO UNDERSTAND LADY AT THE COUNTER VERY
Atmosphere: 1
Food: 1
Service: 1
Adam Kipruto Ali
Shout out to the manager working tonight!!
Atmosphere: 5
Food: 5
Service: 5
Mm
This review is for Julie who seem to be the manager. On Friday night (Oct 25. 2024) I ordered through the app and there was a misunderstanding with the drinks. In our meal I ordered Large Vanilla frostyccino, we were given a medium sized (I thought was iced coffee). I called the store and was told to come in and get my drinks corrected. I spoke with Julie who was polite and listened. Went back to the store the guys remade my order (for some reason When I got vanilla frostyccino for the past mos has vanilla frosty in it) so I whined and complained that my drink was still wrong (I was starting to sound like a Karen at this point, I am sorry) the guys told me it was made correctly, and I was in denial (goddamn whoever makes frostyccino with actual frosty for making it so good). I asked to speak to Julie since me and the staffs were not seeing eye to eye. Julie came over still polite and nice and diffused the situation (that’s topnotch customer service). I obviously researched the recipe and it turned out I was just being given a better version of the drink and not the actual wendys recipe. To the staffs and Julie my apologies for complaining, I was so wrong. Thank u for giving me the ootion to get somethin else.
Waited and waited while the drive through was going as well. We were walk in. After 15 minutes of waiting we could hear one girl tell the other girl not to use a certain burger because it was raw. We were Hungary so we checked our burgers for rawness and ate. Worst service ever
Yuvraj Singh Rajput
Very slow in taking orders and serving. Very disappointed.
Service: 1
Rob McLaren
Meh, nothing special
Atmosphere: 3
Food: 3
Service: 3
Dalton Moore
Maybe if you stoped hitting on all your employees my food wouldn’t be COLD and my wraps were not even wrapped like it’s the name come on so better I hope y’all phone chargers don’t work tonight
Atmosphere: 1
Food: 1
Service: 1
Dayle Burge
We stopped there on our way camping. Ordered classic chicken sandwich no lettuce no tomato. Got spicy chicken sandwich with lettuce and tomatoes. Ordered Cobb salad that came with chicken. Got salad no chicken. Only found out about it in the road no turning back. Got 2 butter for whatever reason? Not going to that Wendy's again.
terrible terrible service, got orders wrong three times, took forever in the store so we went through the drive through and it took even longer
Atmosphere: 1
Food: 1
Service: 1
Went through the drive through and there was a hair in my frosty and called to complain and they just laughed at me what a joke of a place this has become usually good service
Food: 1
Service: 1
Couldn't find any napkins. It's Wendy's.
Atmosphere: 1
Food: 2
Service: 3
Bought 3 home style chicken wraps and they all came completely open in the bottom of the bag looking like this lol….
It’s gross that drug paraphernalia is left in the open in a restaurant that serves kids meals
When management was informed they said they were aware but could not deal with it at that time.
Even if you temporarily closed the restaurant while you figured out what to do that would be better than leaving it in the open. What is someone died. It’s not that far fetched. Drug deaths are happening daily in bc. Come on Wendy’s! You’ll never have my business again.
Atmosphere: 1
Food: 1
Service: 1
BOTH BATHROOMS BROKEN I FIND IT HARD TO UNDERSTAND LADY AT THE COUNTER VERY
Atmosphere: 1
Food: 1
Service: 1
Shout out to the manager working tonight!!
Atmosphere: 5
Food: 5
Service: 5
This review is for Julie who seem to be the manager. On Friday night (Oct 25. 2024) I ordered through the app and there was a misunderstanding with the drinks. In our meal I ordered Large Vanilla frostyccino, we were given a medium sized (I thought was iced coffee). I called the store and was told to come in and get my drinks corrected. I spoke with Julie who was polite and listened. Went back to the store the guys remade my order (for some reason When I got vanilla frostyccino for the past mos has vanilla frosty in it) so I whined and complained that my drink was still wrong (I was starting to sound like a Karen at this point, I am sorry) the guys told me it was made correctly, and I was in denial (goddamn whoever makes frostyccino with actual frosty for making it so good). I asked to speak to Julie since me and the staffs were not seeing eye to eye. Julie came over still polite and nice and diffused the situation (that’s topnotch customer service). I obviously researched the recipe and it turned out I was just being given a better version of the drink and not the actual wendys recipe. To the staffs and Julie my apologies for complaining, I was so wrong. Thank u for giving me the ootion to get somethin else.
Atmosphere: 3
Food: 4
Service: 5
Wendy's guy no longer works there so...
R.I.P Wendy's guy 2007-2024 ❤️
Atmosphere: 5
Food: 5
Service: 5
Stood in a lineup of 0 people for 10 minutes
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited and waited while the drive through was going as well. We were walk in. After 15 minutes of waiting we could hear one girl tell the other girl not to use a certain burger because it was raw.
We were Hungary so we checked our burgers for rawness and ate.
Worst service ever
Very slow in taking orders and serving. Very disappointed.
Service: 1
Meh, nothing special
Atmosphere: 3
Food: 3
Service: 3
Maybe if you stoped hitting on all your employees my food wouldn’t be COLD and my wraps were not even wrapped like it’s the name come on so better I hope y’all phone chargers don’t work tonight
Atmosphere: 1
Food: 1
Service: 1
We stopped there on our way camping. Ordered classic chicken sandwich no lettuce no tomato. Got spicy chicken sandwich with lettuce and tomatoes. Ordered Cobb salad that came with chicken. Got salad no chicken. Only found out about it in the road no turning back. Got 2 butter for whatever reason? Not going to that Wendy's again.
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