Wendy's
5845 Trans-Canada Hwy, Duncan
(250) 748-3424
Recent Reviews
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Steadily going down hill.
Atmosphere: 1
Food: 2
Service: 1
This specific Wendy’s is truly the best. The quality here is fresh, and worth what you pay for. What really sets this location apart is the staff — they’re friendly, fast, and genuinely care.
I want to give a special shoutout to one staff member in particular: his name is Shawn (or possibly Shane). He’s been working here for years, and my friend works there and always says how professional he is at his job and how he treats others. People like him make the experience stand out. He definitely deserves recognition!
Atmosphere: 5
Food: 5
Service: 5
Had to leave after waiting more than 20 mins in line. No one the front counter to take orders. This place sucks
Atmosphere: 1
Service: 1
I like Wendy's. This one is as good as the other.
The food here is the same as every other Wendy's so it's fine. My complaint is the service. Twice now I've been at the till waiting for service for over five minutes, with noone putting the order in or acknowledging the people waiting. I've walked out twice now. I won't likely be coming back.
The problem is the drive-through, which gets priority.
Atmosphere: 3
Food: 4
Service: 1
Everytime i come to this Wendys sometimes i like it and sometimes don’t, today also i went and i ordered single bacon deluxe there was a guy with glasses i haven’t seen him before and had a good smile on his face he helped me with patience and gave me quick service which i love it.
Atmosphere: 5
Food: 5
Service: 5
Ten years ago when I went to wendys in duncan and the good old gals were working you were garenteed to have a fresh burger made with care and good level of quality control ....now today I got a soggy burger soaked in mayo and squashed by the cook so my flat soggy burger was gross and I could taste the grill not in a good way ...do better or I will eat at home my burgers are way better but I used to love wendys as a treat and its no longer worth the time in the line up for food I am gonna toss in garbage
Atmosphere: 1
Food: 1
Service: 1
Super nice store, great job especially to Rheduu!
Atmosphere: 5
Food: 5
Service: 5
No one is having a good time here. Everything is slow. Also they aren’t open on time and they stop serving breakfast early. Definition of begrudgingly existing
Atmosphere: 4
Food: 1
Service: 1
I made a rare stop at Wendy’s today. After purchasing and having lunch at approximately 2pm today October 22, 2025, I asked the female front end staff member to use the washroom. The larger set, red haired woman, wearing glasses, perhaps in her 30s, looked rather put out. She begrudgingly pushed the unlock button. As I walked by she leaned over and said “be quick!”
Not sure why as a paying customer I was treated so rudely. Extremely inappropriate. She’s been reported. Terrible experience. I do not recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
8 times out of 10 your order in the drive thru is wrong, last week they forgot one of our burgers, this time it was the fries. Shame on me for not double checking the bag though I guess.
Atmosphere: 3
Food: 3
Service: 3
This place gave me food poisoning, I ate here two hours after writing this. I haven’t been able to get away from the toilet for the past 40 mins. I would suggest a health inspector comes by to investigate.
In Duncan Wendy’s this evening around 6:20 pm. ordered my food and the employee made a mistake. No big deal. But when the employee asked for a finger print scan the manager walked over and said no and walked away. He apologized. He then asked the manager again for help she ignored him. He asks again for help she comes over with attitude scans her finger and goes off again not completing the task that she was asked to help with. He then has to ask again and she finally completes the task. Manager is incredibly rude and not a good team player. (Older lady with blonde hair) Some of the food was good some of the food was un edible due to either being old or rotten. Also the dining room smells like sewage. Very disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
If you like poutine, this is where you go, no questions asked.🍟
Atmosphere: 4
Food: 4
Service: 4
Nice organize Wendys. The spicy chicken burger is way better compared to other Wendys places
Atmosphere: 4
Food: 5
Service: 5
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