Wendy's
5845 Trans-Canada Hwy, Duncan
(250) 748-3424
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
This place gave me food poisoning, I ate here two hours after writing this. I haven’t been able to get away from the toilet for the past 40 mins. I would suggest a health inspector comes by to investigate.
In Duncan Wendy’s this evening around 6:20 pm. ordered my food and the employee made a mistake. No big deal. But when the employee asked for a finger print scan the manager walked over and said no and walked away. He apologized. He then asked the manager again for help she ignored him. He asks again for help she comes over with attitude scans her finger and goes off again not completing the task that she was asked to help with. He then has to ask again and she finally completes the task. Manager is incredibly rude and not a good team player. (Older lady with blonde hair) Some of the food was good some of the food was un edible due to either being old or rotten. Also the dining room smells like sewage. Very disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
If you like poutine, this is where you go, no questions asked.🍟
Atmosphere: 4
Food: 4
Service: 4
Nice organize Wendys. The spicy chicken burger is way better compared to other Wendys places
Atmosphere: 4
Food: 5
Service: 5
We had a bad drive thru experienced and wasted our 15mins there! We got wrong order snd blamed us that they could barely hear us!!! I spoke to the manger and it seems like shes also not happy that I complained about what happened instead of explaining and apologizing to us!!
Atmosphere: 1
Food: 1
Service: 1
Always been satisfied with the order, it's affordable and adequate. Sometimes slow but that seems more common these days sadly.
Atmosphere: 3
Food: 4
Service: 3
Wendy's was a great place at one point. But unfortunately it has gone downhill now. It could be from the lack of caring. Laziness. Or the main one is all about the money. Over priced fast food.
But then you try and place an order here and the cashier is like a deer in the headlights. Very slow. Very confused. I am not too sure how many times you need to put your hand in an empty bag? Maybe you should take the next order. But nope a big line forming and we all had to wait for the cashier to come back.
Sorry but this place needs help badly. It was a great place. But not no more
Atmosphere: 1
Food: 3
Service: 1
Little to no wait time in lineup to order. Fast service and supportive staff were very helpful. Wendy’s Duncan location puts the “FAST” in Fast Food. Will definitely be eating here again!
Atmosphere: 5
Food: 5
Service: 5
Went in to a line up, no service for 15-20 mins in store. Worker was rude to a mother asking a second time for the washroom for her kids because the first time didnt work. I just left.. Seems like its gone really down hill which is such a shame.
Terrible service. No respect for people time
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great burgers. It's Wendys
Waiting time is too long and exhausting. Same for years
Food was amazing like always which is great service was questionable but on the good side. There was not a women's bathroom available so I told my mom to go into the men's bathroom and I will stand there and make sure a guy doesn't go in.
Please make sure that bathrooms are a priority for the customers to use.
Thanks.
i got a medium frosty and a medium strawberry lemonade, waited in the drive thru for around 10 minutes then as we get up to the window not even a hello was said, we paid, were given our things and the cashier slammed the window without saying anything. always had a bad experience there.
terrible terrible service, got orders wrong three times, took forever in the store so we went through the drive through and it took even longer
Atmosphere: 1
Food: 1
Service: 1
Loading...