Wendy's
5845 Trans-Canada Hwy, Duncan
(250) 748-3424
Recent Reviews
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Maybe if you stoped hitting on all your employees my food wouldn’t be COLD and my wraps were not even wrapped like it’s the name come on so better I hope y’all phone chargers don’t work tonight
Atmosphere: 1
Food: 1
Service: 1
We stopped there on our way camping. Ordered classic chicken sandwich no lettuce no tomato. Got spicy chicken sandwich with lettuce and tomatoes. Ordered Cobb salad that came with chicken. Got salad no chicken. Only found out about it in the road no turning back. Got 2 butter for whatever reason? Not going to that Wendy's again.
Burger was soaking wet with water and about 2 inches of mayo. All I could taste even after scraping it down. Crap service also, not a word spoken to me at the window. Highly do not recommend! Worst meal ever.
I love the food here. It's cheap and tasty.
However, the kitchen makes lots of mistakes and the lobby often has sticky tables.
To their credit, they always fix the mistake and make it as I'd like, but sometimes they argue about what their burgers are supposed to come with, even when I show them directly through the mobile app.
Their drive through is abysmally slow. I've had to wait half an hour to order and get my food before. Inside lobby is better for speed, but quite often someone is just staring at you while they wait for the kitchen as they don't like to queue orders the way McDonald's does.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: French Fries, Jr Bacon Cheeseburger, Double Jr Bacon Cheeseburger, Spicy Chicken Sandwich, Classic Chocolate Frosty
Went and took my famiky out to eat all the services where excellent jacky the manager served me and super professional love all the staffs services fast and food was delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Chili, Spicy Chicken Sandwich
Painfully slow drive through.
Atmosphere: 1
Service: 1
I went in here hoping to get dinner last night. I couldn't even stomach the thought of eating at this place. Every single table in the restaurant was dirty, the floor was dirty. There was a guy standing at the counter in bare feet that were filthy who had just ordered. What happened to no shoes, no shirt, no service?
I wouldn't trust the food that comes out of this place. I left and went somewhere else.
Took half an hour to receive our food when there was one order before ours. All of the tables were dirty. Chicken burger tasted like bread with a hint of cheap watery chicken and upon googling it's because it's 50% chicken the rest is flour and a load of other cheap filler ingredients. We tried the beef before and it had no flavour either. Crap quality for $25 for two small combos no extras.
The only good thing here is the frosty and I wouldn't come to a place for their shake. I would rather eat instant ramen at home than come here even if the meal was free.
Atmosphere: 1
Food: 1
Service: 1
Ordered 8 double bacon deluxe burgers delivery and they gave me the ingredients for the burgers in containers and upon calling the store they said they cant deliver it again to me and asked what I wanted them to do about it and i said idk and they said they could have it ready to pick up but i never went back because I paid for delivery of 8 deluxe double bacon burgers and got burger ingredients no buns. I heard the lady ask the chef why they didn't have buns and why they were placed in containers and they replied that they thought it meant wrap in lettuce or wrap lettuce or something so I guess they wrapped the burger ingredients in lettuce and put them in individual containers..... they also did not give syrup for the french toast... and i ordered 2x chocolate milks and they gave me a chocolate milk carton and a normal milk carton...
Atmosphere: 1
Food: 1
Service: 1
Got asked twice to not add tomatoes and mayo to 2 of my Jr bacon cheeseburgers learn how to listen cause I got all burgers with those things lol
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili
Restaurantji Recommends
It's a standard Wendy's. Better than McDonald's and most other fast food burger joints but it's nothing to write home about.
Atmosphere: 3
Food: 4
Service: 3
Tried to eat here. They were only taking cash, and the one other customer was paying with a $100 bill, so the only cashier had to go away to make change. I gave up waiting after 5 minutes.
Atmosphere: 1
Food: 1
Service: 1
Winner of the slowest drive thru Award!With bonus points for inaccuracy, and watery drinks.
Atmosphere: 2
Food: 4
Service: 2
Again, I was very disappointed in the treatment I received from the employees at this establishment. It took forever to order my food, and approximately 1/2 standing near the tills waiting for my order, which was supposed to be take-out, and they had prepared it to dine in. Once I informed them it was take out, I checked my nag of food and there were no napkins, no straws, MO utensils or anything that was supposed to come with the items ordered and when I politely asked for what I needed I received attitude like I was a burden although I had been a very patient paying customer. The employees including the manager especially were extremely ignorant and as much as I love Wendy's it was a huge turn off and I can't say for sure if I'll try to eat there again anytime soon. I have heard the same types of experiences with several other customers. Very unfortunate.
Atmosphere: 1
Food: 4
Service: 1
Excellent taco salad and chili. The baked potato with cheese and bacon is my husband's favourite.
Atmosphere: 5
Food: 5
Service: 5
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