Mount Burgess Dining Room at Emerald Lake Lodge

Came back after 6 years since our wedding here. The chef is still there so food is on point. We got Frank as our waiter for the night and HE WAS AMAZING. Super friendly, knows the drinks very well and accommodated all thr special requests for our little boy. In the end, he recommended a desert drink that’s off the menu but was a huge hit! We felt super lucky to have him and the whole emerald lake lodge crew every time when we were there. Honestly, never had a bad experience there. Planning 10 years anniversary already!

Atmosphere: 5

Food: 5

Service: 5

Had an amazing evening in their outdoor dome for a six course meal. Every dish was exquisite. Mine were vegetarian and hubby’s and friends were carnivore. Every dish was a work of art.
Will definitely be back

Atmosphere: 5

Food: 5

Service: 5

Great food and service, a smaller menu with something for everyone.

Atmosphere: 4

Food: 4

Service: 5

I had my birthday dinner here. My husband and I both had the elk steak, the steak was amazing, I didn't care for the mushroom loaf.
I also had cheesecake for dessert which I'd say was the best cheesecake I've ever had!

We also had breakfast here, I believe it was the mountain breakfast or something along those lines. Jeez, that was SO MUCH food but delicious!

Atmosphere: 5

Food: 4

Service: 4

The breakfast and dinner was great. Loved this restaurant

Atmosphere: 5

Food: 5

Service: 5

Just a very average experience for us. Food was Luke warm and 1 plate was sent back. Not great value. Mediocre service as server checked in once per 45 minutes.

What an incredible experience this is. The ambiance of Emerald lake Lodge is amazing. Couple that with a private bubble and personal server and you have an experience for the books. The six course meal was thoughtfully planned with wine pairings mostly from BC wineries. Great, attentive service coupled with inspired dishes from this CRMR chef. Highly recommend!!!

We've dined here four times before and it's always been amazing, which made this experience especially disappointing — particularly as it was my birthday dinner. My husband's steak arrived blue rare and had to be sent back; although it was remade, the service felt unsure and disorganized. The sweet potato on the lamb dish was unpleasant, the vegetables on both mains were stone cold, and even the bread service was placed on the table with no explanation. Overall, very unpolished service and poor execution this time. Really disappointing for such an amazing resort and i'm unsure if we will stay again because of this.

We stayed at the lodge on Monday to avoid crowds, so the dining wasn't busy at all. Food as always fantastic, staff is attentive.

We booked a Sky Dome experience, and I would give it 5 out of 10.

Ambience: Perfect! Romantic, private, clean, cozy, they gave us an ipad for our own music which was awesome.

Food: I liked 3 dishes out of 7 courses meal. The others were ok. There was hair on my food tho, which ruined my appetite a bit.

Service: Before the dinner, we went to the lounge for a drink and the male server couldn’t care less about us. He spilled our drinks. and didn’t come back with the napkins until wayyy later. We had to use our serviettes to clean everything, and even though we asked him to put those dirty serviettes away, he didn’t. He also took like 15 mins to grab our bill even though there were 2 tables in the whole lounge.

On the other hand, Loreain - our waitress for the Sky Dome experience was sweet. The only thing is, when I told her there was hair on one of my dishes, she said sorry just to brush it away, then never done anything about it other than taking my plate away. I found it very weird and inconsiderate since it’s very unsanitary.

Don’t think I will come back tho because it wasn’t worth the price for those types of service and food.

Atmosphere: 5

Food: 3

Service: 2

Would not recommend to have dinner here. Ordered sablefish - it was full of bones, mentioned it to server, chief confirmed, yes they are not taking all bones out!? Elk steak - the piece was so small, the other guests laughed, when they saw it, served with rye bread, soaked in oil. Every main dish $50-$60, not worth it at all. But have to say, breakfast buffet was excellent! $26 per person, good variety of food/drinks.

Food was good I had the Elk not sure about the bread thing was for a side I think some sort of potato would have been better!

We were waiting too long at the table and i did not get my server. After I almost finished the dinner they kindly asked us for the table even thought they have a lot of table inside to serve the guest.

Dinner was delicious. We had the duck confit and salad. Then for dinner shared the lamb. All dishes were excellent. Breakfast on the other hand was very mediocre. Very basic. While the location of the Emerald Lake lodge location is outstanding - the service and facilities need improvement. We've been here twice now and both times we thought “this place could be outstanding - but it isn't.” I sure hope the family that owns CRMR can take a step back and spend some time improving this place as it's got so much potential.

The worst restaurant I’ve ever been to, order the chicken tostadas, and the bread was completely stale. Chicken tasted like it was two weeks old. It was absolutely disgusting. Couldn’t even take another bite and we sent it back then ordered the salmon dish and my tomato had mould on it. I took a bite and I completely spat it out. I don’t know what the chef is thinking, but this place is horrible and the prices are absolutely ridiculous. Never seen more expensive prices with the most horrendous food. The hostess herself, I asked her lime juice and she gave me the most out of the world look like she had no idea what I was talking about and ultimately gave me an attitude. The bartender made good drinks, but he was on his phone, the whole time right beside us when we were having dinner just blasting his phone while watching videos, completely unprofessional and unproductive. The hotel itself is what saved this place. Amazing customer service friendly and very helpful and the atmosphere is good but the restaurant needs to step it up to meet its hotel standards. The chef needs to be fired giving out spoiled foos like that.

Atmosphere: 3

Service: 2