Dairy Queen Grill & Chill

817 Water St, Hope
(604) 869-5761

Recent Reviews

Patty

DQ always popular

Food: 5

Service: 5

dougp1986

No quality, pride or remotely up to any standard of any dairy queen I've been to, and I travel alot. Didnt acknowledge me being at the menu board. Didn't repeat my order back to me just said anything else over and over. Got the order wrong ahead of me, took over 10 mins beflre they got her to pull off to the side but not before the drive thru attendant got into an argument with the person who had their order wrong. Then he made me a messy cone and I had to ask him twice to dip it and it was running all over the place, didn't offer extra napkinsHis hands were filthy by the way. My burger has so much ketchup on it that super bun slid off vs it being on the bottom. Stack of pickles and a pound of salt left it in edible. Then he have me a Pepsi and not a diet Pepsi, tasted like the machines lines were dirty too. To top it off he over filled it and didn't put the lid on completely and it spilled all over me as i drove away. Rude dirty person. Slow the hell down and do it right man. I'll never stop here again.Dietary restrictions: Order diet Pepsi got a gross tasting regular pepsi

Atmosphere: 1

Food: 1

Service: 1

Kacey Caines

Great service and can’t go wrong with a blizzard. Got ours super fast and the gentleman behind the counter had a very positive

Atmosphere: 5

Food: 5

Service: 5

Nyomi Short

Ordered a medium chocolate milkshake through drive thru... got back on the road again, and started drinking it... was sour! Smelt sour, tasted funny, and had little white chunks in the milkshake.Called the restaurant to let them know, got offered $2 off my next one I get... you pay $7 for a SOUR MILKSHAKE and only get a $2 off the next one? How about replace the sour one for free...The person I talked to is apparently the supervisor/manager and owner... and basically called me a liar as supposedly there were orders after me that had milkshakes and they didn't call and complain.I mean come on, how many people actually call to complain about a drink? I was just hoping they could rectify their issue so I could get a PROPER milkshake on my way home tomorrow.Definitely do not suggest eating here or supporting this business. 2 major thumbs down! ??

Food: 1

Service: 1

David Whitburn

I got a regular onion ring. Almost $5There was 6 rings in there.Never again!Parking: No

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Banana Split

GURDIAL KAUR GREWAL

‘Open’ sign was displayed at 8 pm (even the store hours are until 10 pm), but the doors were locked, tried calling the store nobody picked up. Makes no sense.

Atmosphere: 1

Food: 1

Service: 1

James Nile

If you go through the drive thru expect your drink to be watered down with warm water. Not once, not twice... But every time. Not to mention the machine asks for tips if you go inside.

Bob Kara

Get a second mortgage to eat here...Grilled chicken salad ($14) and two items from the $6 value menu was $27. $14 for a salad, and looked like it came from save on foods for $9, which is 2/3 of what it was when it was in a bowl, and half the chicken which isn't what it was. I felt taken to the cleaner for lunch. It's getting worse everywhere.

Atmosphere: 4

Food: 1

Service: 5

Miles Dyson

Staff is nice to me , , makes a difference in my experience, I'll be coming back here for my fast food fix and it's possibly the best location ever scenery wise . Huge mountain views and river.

Atmosphere: 5

Food: 5

Service: 5

bill johnston

Too cold to eat in!!! Had to take food home to eat it.

Atmosphere: 1

Food: 4

Service: 3

gf k

Great place !!

Atmosphere: 5

Food: 5

Service: 5

P.B. Moreau

Cold hamburger, salad was a disaster served in a dirty environment. We had a large ant crawling on our table. Had to throw everything away. Now I know why DQ is suitable only for dairy products and not food.

Atmosphere: 1

Food: 1

Service: 2

R M

Of course I was handed a pay terminal with tip options FOR FAST FOOD. STOP. PAY YOUR STAFF AND GIVE THIS NONSENSE UP. I will actively not tip when this happens. Then I got a look of attitude from the counter girl and stood there 10 minutes while several customers food sat in the pass through getting cold. Give that attitude to your employer, I didn't make your work there and I didn't decide what you get paid. Then I stared at someone who looked like an owner or manager standing around with his hands in his pockets. I don't know how these businesses expect to be successful without even the basics of customer service. Entitlement and laziness all around. Pathetic.

Food: 2

Service: 1

Courtney Burns

Got the $8 dollar meal special. It satisfied my fast food craving and it came with a sundae which I ate partially. Too much food!Parking: Couldn't make the turn into the parking lot with a camper, but the parking was large enough for it easily. Ended up street parking which was free and close by. Beautiful view of the river in a park across the street.

Atmosphere: 5

Food: 5

Service: 5

wesley duncan

Great service :) always quick and have the latest blizzards!

Atmosphere: 3

Food: 4

Service: 4

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