Ordered a Chocolate Hazelnut Latte with Nutella and few other coffees. Firstly the girl (Parvinder) who was serving us messed up the order, didn't think it was important to tell us that that they were out of Nutella and the ferro Roche chocolate and that they were just putting chocolate syrup. When we inquired since taste was different, she was saying it's the same taste with syrup. She agreed to give us a replacement. We had a baileys latte which is same price. We waited for about 10 min and since the coffee never got made we went back to the counter and she was like ohh I forgot, not even a proper apology.
Very disappointed with her service and inability to acknowledge her mistake and provide a decent apology.
Atmosphere: 2
Food: 1
Service: 1
DHRUV PATEL
terrible service ever. Today My wife her name is Nidhi she ordered plain croissants with butter and grilled and she got cheese croissants instead. every time I felt bad experience from this Tim hortons.
Service: 1
Lorenzo Girotto
Next time you close early on xmas eve...try turning off the lights in the drive thru so people don't line up like idiots waiting for someone to answer at the ordering station.
Paul Murray
Great service and welcome from
Atmosphere: 5
Food: 5
Service: 5
Shania Ross
Every. Single. Time. I come to the drive through, you guys are VERY unorganized and service is poor. Get your stuff together :)
Atmosphere: 3
Food: 2
Gurjot Singh
I was in the afternoon and I saw a girl making food without gloves, what kind of service is this? Hygiene should be the priority and if this is how they serve you your food, that’s ridiculous.
Atmosphere: 4
Food: 1
Service: 1
Allysha Kinsman
Too bad this is the only location in town. Tired of getting ripped off.
Sharon Raven
After reading the reviews about hygiene I will likely stay away. 2300 reviews is a lot. I found drive thru to slow and staff a bit abrupt.
Atmosphere: 2
Food: 2
Service: 2
Eliza I
Rude staff. Long waiting time They take over all jobs and industry but do not keep quality of services.
Atmosphere: 1
Food: 1
Service: 1
Megha Grover
It’s an everyday stop for me but the quality has been shit past few months. I order the same thing always and never once has it tasted the same. My tea was cold. Asked for 3 creams, and it was black. Feels like you are reusing the same steeped tea over and over again because of which it is always cold and tastes horrible.
Tim Horton is rolling in his grave with how poorly ran the chain is now, nothing but a joke now
Atmosphere: 1
Food: 1
Service: 1
Timothy Alexander
Pre ordered a steeped tea, large milk and few donuts. I understand if there is a language barrier. But there is never a need for impolite service. Do it with a smile and we can laugh about it. No place for snappy and rude service. And she didn't know how to look up my order so I had to show her on my phone
Parking: Nothing to say
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Classic Donuts
M Govender
The Tim Hortons in the airport doesn’t take gift cards or Tim cards so you don’t earn any rewards and if you were planning on paying with your app! Out of luck! The staff were nice but I appreciate my rewards sucks when they say we don’t do that here!
Ordered a Chocolate Hazelnut Latte with Nutella and few other coffees. Firstly the girl (Parvinder) who was serving us messed up the order, didn't think it was important to tell us that that they were out of Nutella and the ferro Roche chocolate and that they were just putting chocolate syrup. When we inquired since taste was different, she was saying it's the same taste with syrup. She agreed to give us a replacement. We had a baileys latte which is same price. We waited for about 10 min and since the coffee never got made we went back to the counter and she was like ohh I forgot, not even a proper apology.
Very disappointed with her service and inability to acknowledge her mistake and provide a decent apology.
Atmosphere: 2
Food: 1
Service: 1
terrible service ever. Today My wife her name is Nidhi she ordered plain croissants with butter and grilled and she got cheese croissants instead. every time I felt bad experience from this Tim hortons.
Service: 1
Next time you close early on xmas eve...try turning off the lights in the drive thru so people don't line up like idiots waiting for someone to answer at the ordering station.
Great service and welcome from
Atmosphere: 5
Food: 5
Service: 5
Every. Single. Time. I come to the drive through, you guys are VERY unorganized and service is poor.
Get your stuff together :)
Atmosphere: 3
Food: 2
I was in the afternoon and I saw a girl making food without gloves, what kind of service is this? Hygiene should be the priority and if this is how they serve you your food, that’s ridiculous.
Atmosphere: 4
Food: 1
Service: 1
Too bad this is the only location in town.
Tired of getting ripped off.
After reading the reviews about hygiene I will likely stay away.
2300 reviews is a lot. I found drive thru to slow and staff a bit abrupt.
Atmosphere: 2
Food: 2
Service: 2
Rude staff.
Long waiting time
They take over all jobs and industry but do not keep quality of services.
Atmosphere: 1
Food: 1
Service: 1
It’s an everyday stop for me but the quality has been shit past few months. I order the same thing always and never once has it tasted the same. My tea was cold. Asked for 3 creams, and it was black. Feels like you are reusing the same steeped tea over and over again because of which it is always cold and tastes horrible.
Restaurantji Recommends
100/100
Atmosphere: 5
Food: 5
Service: 5
Tim Horton is rolling in his grave with how poorly ran the chain is now, nothing but a joke now
Atmosphere: 1
Food: 1
Service: 1
Pre ordered a steeped tea, large milk and few donuts. I understand if there is a language barrier. But there is never a need for impolite service. Do it with a smile and we can laugh about it. No place for snappy and rude service. And she didn't know how to look up my order so I had to show her on my phone
Parking: Nothing to say
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Classic Donuts
The Tim Hortons in the airport doesn’t take gift cards or Tim cards so you don’t earn any rewards and if you were planning on paying with your app! Out of luck! The staff were nice but I appreciate my rewards sucks when they say we don’t do that here!
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Classic Donuts
Red eye
Atmosphere: 5
Food: 5
Service: 5
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