Arby's

We enjoyed our items that we ordered and have said we will come back and try other items

Atmosphere: 4

Food: 4

Service: 4

Don't like the Arbynator, with curly fries inside roast beef

Atmosphere: 5

Food: 4

Service: 5

My family visited this location this past week. The hours states that dinning room is open till 9pm while drive thru stays open later. My family arrives at 8:45pm to head inside to sit down quickly to eat before heading back home in which we live out of town. When we got inside the manager on duty Jaspreet was very unpleasant to deal with. She told us that we COULDNT ORDER FOOD unless we take it to go! This is not how a restaurant establishments are run! I’ve been in the food business for many years to understand this. We told her that her dinning room is open to the public till 9pm and that we would like to
Order and sit in when there was still 15 minutes to closing! If we wanted to do take out we would have simply went through drive thru! It’s not the customers responsibility nor issue that the staff want to clean their dinning room prior to closing. Simply should close half of dinning room while leaving the other half still open to costumers. But unfortunately that wasn’t the case. The dinning room was “what looked like to have already been cleaned” and the lady was just finishing up mopping the floors. They have two doors going into this establishment. One by drive thru and one on the other side. Unfortunately there was only one wet floor sign out on the far side (not closest to drive thru) but on the far side of the restaurant which is hard to see for costumers who are coming in from the other entrance. There should always be wet floor signs indicating that the floors are wet near all entrances to let costumers know to be aware and careful of wet floor. Our daughter has epilepsy and unfortunately not only to us but to the main public this is also an issue. Meanwhile, my family gets our food. We sit down at the booth table beside the condiment stand and pop machines. We weren’t aware of our atmosphere where we were sitting until our 5 year old daughter goes, “mommy daddy LOOOOOKKKK ANTS.” The windowsill had a dozen or more ants crawling everywhere and coming off onto the table! So clearly the lady who had “cleaned” the dinning room didn’t do a good job. Not only that but if ants are that close to the condiment stand and pop machines. Ants are attracted to sugar…….. this makes us wonder if they let ants slide in their establishment what else are we not seeing behind the counter and into their kitchen. Unfortunately this had been escalated to head office, health and safety board as well as the restaurant head manager. This isn’t okay to be brushed off as a paying costumer and told, “I’m not serving you unless you do take out.” When dinning room is still open. Having only one wet mop sign out which isn’t visible to half of the restaurant and then to top it all off the uncleanliness AFTER the employee had already “cleaned”. Please be aware of your atmosphere going into this establishment and check ur surrounding areas before sitting down. Definitely has turned my family off from eating here as we just don’t know what the circumstances are in their kitchen which is very upsetting that this is the only Arbys in town and we’ve been going here frequently but usually through drive thru.

Atmosphere: 1

Food: 3

Service: 1

Worst fast food ever

Atmosphere: 1

Food: 1

Service: 3

The buns on our chicken were old and should not have been used

Atmosphere: 5

Food: 1

Service: 4

Bathrooms was nasty

Atmosphere: 2

Food: 5

Service: 4

Food can take awhile, bits it's alright

Atmosphere: 3

Food: 3

Service: 3

I dare you to have a beef and cheddar with curly fries and not love it! Don't forget the horsey sauce!!! They really could use a patio table; we had to use Dairy Queen's because we had our dog with us and there were many cranky signs making us feel like riff raff.

Atmosphere: 4

Food: 5

Service: 5

I used to love the Chicken Burger. Had not had one in 12 years so I was looking forward to it. Unfortunately now it’s like dry schnitzel. It’s so thin they added 2 inches of lettuce to make up for it.

So disappointed and feeling very ripped off. I’ll also be hungry for the 4 hour drive I have. Thank you so much for ripping me off. I will never go back again .

This is on the owners not the staff as they were fast and friendly.

Boooooooo

Stop over on the way back to YYC...
Kamloops...

Atmosphere: 4

Food: 4

Service: 4

Freshly renovated and good food

Atmosphere: 5

Food: 5

Service: 3

We love arbys

Atmosphere: 5

Food: 5

Service: 5

Food was cold at the drive through but it was edible.

Food: 4

Service: 4

Recommended dishes: Crispy Chicken, Jr with Cheddar

It was a positive drive-through experience. Not too much to say really. Nothing to complain about.

Atmosphere: 5

Food: 5

Service: 5

Arby's was great. Good staff, great food, fast service.

Atmosphere: 4

Food: 5

Service: 4