I work in Aberdeen mall and visit this location regularly. Service is always friendly and drinks are always great! The dark roast and the MochaChillo are an always a great way to start my day!
Atmosphere: 5
Food: 5
Service: 5
Jen Lawless
Hand hygiene.
I watched a staff member cough (into her sleeve as supposed to) not wash her hands, then reach into a drawer and pull out a used glove. She put the glove on, did her task, then put the glove back in the drawer.
(That was pertaining to the customer in front of me).
When making my order, someone came along with a stainless steel mug. She handled the lid and mug to put water in it for them. Did not clean her hands and proceeded to continue with my order. Handling my lid.
I finally spoke up and said “can we please remember to clean our hands? You just handled someone else’s used mug and then handled my lid without cleaning your hands”
She stated “I’ll get you a new lid”.
She did not clean her hands before getting me a new lid. So I reiterated “it doesn’t matter if you get me a new lid if you still haven’t cleaned your hands.”
She didn’t respond. She simply completed my order with her dirty hands and I walked away.
Staff need more training on the importance of hand hygiene and the appropriate time for such. Working in healthcare I will happily wait an extra minute for my order if it means someone is preparing it with clean hands.
Food: 4
Service: 2
Norma SCHMIDT
Nice stop in the mall. Fast and delicious
Atmosphere: 5
Food: 5
Service: 5
helen pratt
Caramel lactose free
Food: 5
Service: 5
Zunera Zari
Favourite place for tea, best flavours and
Atmosphere: 5
Food: 5
Service: 5
Rebecca McLintock
Ordered a winter cold brew. Only one person in front of me and I waited for at least 15 minutes.When it was given to me it looked like black coffee. Asked for it to be remade and was given a new one that looked nothing like it’s advertised, had no cold foam, tasted like pure peppermint syrup and cold black coffee. I couldn’t even drink it. Ended up asking for my money back. They said they were unable to refund my money as it wasn’t the right bank card. 7$ drink and it is the right card…. So no drink and no refund
Service: 1
Christine Petersen
Amazing delicious best real pumpkin spice latte ever!! Worth it!
A must to go destination every time we are at the Mall.
Parking: Lots of....
Wheelchair accessibility: Easy access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Almond Croissant
Vicki
Wonderful service!! ☺️ Their Caramel Chillchillo chillappe? (not sure if I'm spelling that right) was excellent!!
Kid-friendliness: We had a brood of children with us and they were very patient and kind towards us.
Atmosphere: 4
Food: 5
Service: 5
Estefany Grande
Pretty good drinks but service was a little slow.
Tanya J
I am an avid coffee drinker and I really like the coffee here. It is always fresh it's not too strong and it is definitely not dishwater. The people that work there are very friendly , efficient and helpful. Whenever I am in Aberdeen Mall this is my go to place for caffeine. The prices are also very reasonable.
I work in Aberdeen mall and visit this location regularly.
Service is always friendly and drinks are always great!
The dark roast and the MochaChillo are an always a great way to start my day!
Atmosphere: 5
Food: 5
Service: 5
Hand hygiene.
I watched a staff member cough (into her sleeve as supposed to) not wash her hands, then reach into a drawer and pull out a used glove. She put the glove on, did her task, then put the glove back in the drawer.
(That was pertaining to the customer in front of me).
When making my order, someone came along with a stainless steel mug. She handled the lid and mug to put water in it for them. Did not clean her hands and proceeded to continue with my order. Handling my lid.
I finally spoke up and said “can we please remember to clean our hands? You just handled someone else’s used mug and then handled my lid without cleaning your hands”
She stated “I’ll get you a new lid”.
She did not clean her hands before getting me a new lid. So I reiterated “it doesn’t matter if you get me a new lid if you still haven’t cleaned your hands.”
She didn’t respond. She simply completed my order with her dirty hands and I walked away.
Staff need more training on the importance of hand hygiene and the appropriate time for such. Working in healthcare I will happily wait an extra minute for my order if it means someone is preparing it with clean hands.
Food: 4
Service: 2
Nice stop in the mall. Fast and delicious
Atmosphere: 5
Food: 5
Service: 5
Caramel lactose free
Food: 5
Service: 5
Favourite place for tea, best flavours and
Atmosphere: 5
Food: 5
Service: 5
Ordered a winter cold brew. Only one person in front of me and I waited for at least 15 minutes.When it was given to me it looked like black coffee. Asked for it to be remade and was given a new one that looked nothing like it’s advertised, had no cold foam, tasted like pure peppermint syrup and cold black coffee. I couldn’t even drink it. Ended up asking for my money back. They said they were unable to refund my money as it wasn’t the right bank card. 7$ drink and it is the right card…. So no drink and no refund
Service: 1
Amazing delicious best real pumpkin spice latte ever!! Worth it!
Food: 5
Service: 5
Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brewed Coffee
They make a really good London
Atmosphere: 2
Food: 5
Service: 4
Best mocha ever!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
A must to go destination every time we are at the Mall.
Parking: Lots of....
Wheelchair accessibility: Easy access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Almond Croissant
Wonderful service!! ☺️ Their Caramel Chillchillo chillappe? (not sure if I'm spelling that right) was excellent!!
Kid-friendliness: We had a brood of children with us and they were very patient and kind towards us.
Atmosphere: 4
Food: 5
Service: 5
Pretty good drinks but service was a little slow.
I am an avid coffee drinker and I really like the coffee here. It is always fresh it's not too strong and it is definitely not dishwater. The people that work there are very friendly , efficient and helpful. Whenever I am in Aberdeen Mall this is my go to place for caffeine. The prices are also very reasonable.
Atmosphere: 5
Food: 5
Service: 5
Fast service and the Italian soda was perfect
Atmosphere: 5
Food: 5
Service: 5
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