Spent a full day trying to call for a birthday and no one answered the phone. Go in and be told different info from the website, and that someone would reach back out to us to set up the party. 3 days later and still nothing back from store or McDonald’s. Waste of time and a complete joke don’t bother with this or any other locations in kamloops
Atmosphere: 1
Food: 1
Service: 1
Sefora Blindu
Very disappointed with this location I brought my kids in to eat after some walmart shopping and a worker there though it was wise to put foul mouthed music blasted loudly i dont tolerate swearing around my kids Mc Donald's of all places I was not expecting such foul music ill be taking this matter up with corporate aswell as this is so wrong. The worker didn't even care or try to meditate the situation. The manger needs to not allow this especially when Mc Donald's is frequent Family place.
Atmosphere: 1
Food: 3
Service: 1
Linda Bosway
Sweetest lady taking our order and making sure our daughter was happy!!! THANK YOU for your wonderful gesture. We really appreciated it! We have been greeted by many kind Canadians on our trip and always love visiting BC. Keep up the good work. ❤️
Food: 4
Service: 5
Zach Carter
Pick up the phone
Atmosphere: 1
Food: 1
Service: 1
Subhneet Kaur
Employees here are very kind. But today when i ordered coffee, it was super cold. I usually don't bother about coffee being cold. It happens sometimes in food restaurants. But when i informed the lady that coffee was cold, she told me she just had a fresh batch of coffee, she can microwave my cup if i want hot coffee. The question here is not about a coffee, but its about the worth of money a customer expects if they go to any restaurant. I am the least picky person when it comes to food. That felt bad when employees there don't trust when you are saying please give me hot coffee instead of cold one. Lady is at no fault. They work very hard everyday. In mcdonalds, i don't expect a 5 star food, but atleast hot temperature of food. Should not have been the one to put review here if it was my first time. It happened multiple times.
Atmosphere: 4
Food: 1
Service: 2
Robert Mitchell
Bought a spicy crispy McDonald chicken Which was def not crispy? I didn’t know you could get a bun so thin. Looked like someone stepped on it. Fries were good tho. Total 16 bucks wasted. Gift card thankfully but a reminder why I never go there
james getty
I was attacked today by a Walmart security guard while I was eating a meal in your McDonald's ...I was told this Walmart property and I filmed it as was quite shocked that 7 management were also in on the arrack that occurred ..this was steaming from a 3.96 error on debit card transaction that had occurred earlier the morning . Again I had upwards of 8 Walmart staff accusing me of theft of approx 4 dollars while in McDonald's ...first off I'm generally in the store daily as I live near by and prefer to fresh ...secondly I was not in Walmart but attending the McDonald's at this time and stated to that there had been a problem with tap that day and I would fix this problem once I returned back and had my bankcard ...I showed the that I only a twoonie on me at that time and I was there have a ice cream ..instead Walmart staff went on to tell me that they had no choice but call the police ...I again stated I'm in Walmart ..I'm in McDonald's and if wish to call police please go ahead ..I will explain the situation to them in person ..this all happening while in line at McDonald's and trying to have a ice cream there ...more Walmart staff gathered as this is occuring ..i am quite shocked to level of behaviors by the Walmart staff on Louie dr in West Kelowna ...remember this was for a 3.06...error of a transaction via a tap issue in my debit card ..at this stage I waited for the police but they were not coming for such a frivolous allegation of 3 dollars ..I have included video footage of this harrassment and Walmart's disregard of McDonald's restaurant space ..I don't feel safe in either store now ..as there disregard for my time to enjoy my food at McDonald's ..please be aware of these people ...they no boundaries
Aly
Slow and unfriendly staff.
Kevin Watt
Order: fries, ketchup, vinegar, salt, napkins and a drink
Received: fries, ketchup, 2 pepper packets, no salt, no vinegar, no napkins and a drink.
Too complicated for your staff McDs?
Tammy Janvier
McDonald's in Walmart are not a good idea. The order was wrong and it was not clean...crumbs and drink spills on the tables...most of the garbage was gone though.
Staff is extremely rude. They dont smile and ignore you when you have query for your order. Very disrespectful people workinh here.
Scott Allan
never order the quarter pounder
Atmosphere: 3
Food: 1
Service: 3
Maria de Jesus Gutierrez
Worst and unhygienic I've been to. People not worried about Food Safety. Not wearing hairnets or gloves to handle food. As a health professional I will never go there again, it's just disgusting.
Atmosphere: 1
Food: 1
Service: 1
Akayshia Larue
My cashier wasn't the greatest I told her my order for a meal. Only to get fries and a burger and then to ask her where my drink was for to tell me to go to the front desk to try and get charged for a new drink. Wouldn't recommend this place.
Food: 2
Service: 1
Chris
Kinda gross to get a tray covered in old ketchup and mustard. Wash your trays please.
Spent a full day trying to call for a birthday and no one answered the phone. Go in and be told different info from the website, and that someone would reach back out to us to set up the party. 3 days later and still nothing back from store or McDonald’s. Waste of time and a complete joke don’t bother with this or any other locations in kamloops
Atmosphere: 1
Food: 1
Service: 1
Very disappointed with this location I brought my kids in to eat after some walmart shopping and a worker there though it was wise to put foul mouthed music blasted loudly i dont tolerate swearing around my kids Mc Donald's of all places I was not expecting such foul music ill be taking this matter up with corporate aswell as this is so wrong. The worker didn't even care or try to meditate the situation. The manger needs to not allow this especially when Mc Donald's is frequent Family place.
Atmosphere: 1
Food: 3
Service: 1
Sweetest lady taking our order and making sure our daughter was happy!!! THANK YOU for your wonderful gesture. We really appreciated it!
We have been greeted by many kind Canadians on our trip and always love visiting BC.
Keep up the good work. ❤️
Food: 4
Service: 5
Pick up the phone
Atmosphere: 1
Food: 1
Service: 1
Employees here are very kind. But today when i ordered coffee, it was super cold. I usually don't bother about coffee being cold. It happens sometimes in food restaurants. But when i informed the lady that coffee was cold, she told me she just had a fresh batch of coffee, she can microwave my cup if i want hot coffee.
The question here is not about a coffee, but its about the worth of money a customer expects if they go to any restaurant. I am the least picky person when it comes to food. That felt bad when employees there don't trust when you are saying please give me hot coffee instead of cold one. Lady is at no fault. They work very hard everyday. In mcdonalds, i don't expect a 5 star food, but atleast hot temperature of food.
Should not have been the one to put review here if it was my first time. It happened multiple times.
Atmosphere: 4
Food: 1
Service: 2
Bought a spicy crispy McDonald chicken Which was def not crispy? I didn’t know you could get a bun so thin. Looked like someone stepped on it. Fries were good tho. Total 16 bucks wasted. Gift card thankfully but a reminder why I never go there
I was attacked today by a Walmart security guard while I was eating a meal in your McDonald's ...I was told this Walmart property and I filmed it as was quite shocked that 7 management were also in on the arrack that occurred ..this was steaming from a 3.96 error on debit card transaction that had occurred earlier the morning . Again I had upwards of 8 Walmart staff accusing me of theft of approx 4 dollars while in McDonald's ...first off I'm generally in the store daily as I live near by and prefer to fresh ...secondly I was not in Walmart but attending the McDonald's at this time and stated to that there had been a problem with tap that day and I would fix this problem once I returned back and had my bankcard ...I showed the that I only a twoonie on me at that time and I was there have a ice cream ..instead Walmart staff went on to tell me that they had no choice but call the police ...I again stated I'm in Walmart ..I'm in McDonald's and if wish to call police please go ahead ..I will explain the situation to them in person ..this all happening while in line at McDonald's and trying to have a ice cream there ...more Walmart staff gathered as this is occuring ..i am quite shocked to level of behaviors by the Walmart staff on Louie dr in West Kelowna ...remember this was for a 3.06...error of a transaction via a tap issue in my debit card ..at this stage I waited for the police but they were not coming for such a frivolous allegation of 3 dollars ..I have included video footage of this harrassment and Walmart's disregard of McDonald's restaurant space ..I don't feel safe in either store now ..as there disregard for my time to enjoy my food at McDonald's ..please be aware of these people ...they no boundaries
Slow and unfriendly staff.
Order: fries, ketchup, vinegar, salt, napkins and a drink
Received: fries, ketchup, 2 pepper packets, no salt, no vinegar, no napkins and a drink.
Too complicated for your staff McDs?
McDonald's in Walmart are not a good idea. The order was wrong and it was not clean...crumbs and drink spills on the tables...most of the garbage was gone though.
Restaurantji Recommends
Staff is extremely rude. They dont smile and ignore you when you have query for your order. Very disrespectful people workinh here.
never order the quarter pounder
Atmosphere: 3
Food: 1
Service: 3
Worst and unhygienic I've been to.
People not worried about Food Safety. Not wearing hairnets or gloves to handle food.
As a health professional I will never go there again, it's just disgusting.
Atmosphere: 1
Food: 1
Service: 1
My cashier wasn't the greatest I told her my order for a meal. Only to get fries and a burger and then to ask her where my drink was for to tell me to go to the front desk to try and get charged for a new drink. Wouldn't recommend this place.
Food: 2
Service: 1
Kinda gross to get a tray covered in old ketchup and mustard. Wash your trays please.
Atmosphere: 1
Food: 2
Service: 1
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