Starbucks
Summit Shopping Centre, 1180 Columbia St W, Kamloops
(250) 372-5205
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
By far the worst run Starbucks possible.
Atmosphere: 1
Food: 1
Service: 1
I ordered a kid's hot chocolate at 2:58, but I got it at 3:12.The person who ordered it later received it first and asked politely, and Chris asked me to show my receipt.Chris, a middle-aged woman in her 50s, rudely handed over the drink with no apology at all.
Atmosphere: 5
Food: 5
Service: 1
Super busy Starbucks! Yet the staff was efficient, professional and quick in order turnarounds. They served with a big smile. Would go back to this particular Starbucks cafe if I want to sit in to sip a coffee.
Atmosphere: 5
Food: 5
Service: 5
Was just there, ordered a grande eggnog latte to find that half the cup was just foam. I thought it felt light when the Barista handed it to me but when I got home and took the lid off I was incredibly disappointed considering the cost of the beverage.
Staff is great
Atmosphere: 5
Food: 4
Service: 5
Without failure every time I visit this location the drive thru takes at least 20 minutes it’s ridiculous, I don’t know what they’re doing in there but any other Starbucks I go to it’s way faster.
Atmosphere: 1
Food: 1
Service: 1
When I went to this location they automatically added a tip on with my authorization.
Atmosphere: 1
Food: 1
Service: 1
Went early in the morning when I looked at what I had been charged after I left the employee put a $2 tip on without my authorization!!!!
Atmosphere: 1
Food: 1
Service: 1
wrong location there is no starbucks here anymore
I had a disappointing experience at this Starbucks. My sister was already in line to order, and I asked the staff for the washroom code. The first thing she asked, in a rather unfriendly tone, was “Are you purchasing anything?”, even though we clearly were. What made it worse was that she didn’t even give me the code; instead, she walked over and unlocked the door herself, as if she didn’t trust me. I’ve never experienced this kind of behavior at any other Starbucks. It felt unwelcoming and unnecessarily rude. Definitely not the level of customer service I’ve come to expect from Starbucks.
Restaurantji Recommends
Nice Starbucks location.
Friendly staff and a nice atmosphere inside.
Atmosphere: 4
Food: 4
Service: 4
Slowest Starbucks I’ve ever been too.
Atmosphere: 4
Food: 4
Service: 1
Horrible customer service. Who ever was working on July 17th gave terrible service. I have been coming to this Starbucks for years and this is not the first time I’ve had issues with this location. Rude and disrespectful employees. I don’t recommend spending a dime at this location.
Atmosphere: 1
Food: 1
Service: 1
I've never waited 10 mins (from paying to receiving my order) for a latte at any Starbucks before. I won't be repeating that mistake.
Atmosphere: 2
Food: 5
Service: 2
Zero customer service skills at the drive through, messed up the order and said you should have checked the screen
Service: 1
Loading...