Walked up to the counter, said hello, ordered two cookies for my daughter and myself. That's it. You'd think from the vicious stare and zero verbal communication I got in return that I'd gravely insulted the staff member. I've never had someone look like they wanted to fight me just because I asked for two cookies. Everyone has bad days, I get it. You don't need to be happy with your job, but it's frankly embarrassing to act offended by being asked something so simple.
Arshdeep Sidhu (DEEP)
Very Disappointed with the Service
Visited the Tim Hortons drive-thru recently and had a terrible experience. The staff was rude and clearly not trained to handle customer service properly. There was no courtesy, no communication, and no effort to ensure a smooth interaction. It felt like I was being rushed and dismissed rather than served. If you’re going to run a drive-thru, (A young boy) at least treat customers with some basic respect. Won’t be returning to this location anytime soon.
Derrick Zabotel
Belt and redeye 2 honey 2 cream
Atmosphere: 5
Food: 5
Service: 5
Alicja Wilson
Usually I don't have any problems with my order but this time I ordered two pairs of egg bites which were placed in the same package. One pair was fresh but the other was inedible. It had definitely been sitting there for a while. Was leaving town so couldn't go back to return it.
Atmosphere: 5
Food: 2
Service: 5
Bella Lobmeier
I would give 0 star service if i could. Ordered an espresso shot in my iced capp (simplest thing ever right?) The person taking my order didn’t ring it up and when we got to the window we were more than happy to pay for it but they said they cannot add anything at the window. When i worked there we could add anything at window if we missed it. Complete b.s. with lazy incompetent workers. P.S. hash brown made my partner and i’s stomach hurt.
Atmosphere: 2
Food: 2
Service: 1
Custom Charger
The service was very inconsistent. I came here a couple times and due to the fact I am not visibly disabled I was waiting for the disability bath room to be unlocked and the guy behind the counter yelled the doors unlocked and said not that one the mens room. Then the next time I went in and the lady was very friendly and right away unlocked the right bathroom.
Atmosphere: 5
Food: 5
Service: 3
Harbans Singh
Person named Jagjit was the rudest guy i have ever met in my life and he was good at yapping too much especially taunting for no reasons bruh ,worst experiences ever.
George Connors
Kid-friendliness: Very amazing friendly staff and the restaurant is very clean and welcoming
There are cleaner and more attractive restaurants from TH. The staff could try to clarify the pronunciation. A cheese croissant is not packed in the same bag as a blueberry muffin and a large coffee with caramel syrup is actually served without ice cream. Oh well. Cultural differences come together here. I will always have Kaja Yanar's voice in my head here.
Atmosphere: 2
Food: 3
Service: 2
Trucker Shopping
So many negative reviews for tiny bit reasons. People act strange when eat outside their house but eat frozen at their homes. Appreciate the hardwork for young students working far away from home and be little more welcoming for them to serve the community. Thank you tim hortons my stop was wonderful. Bc-ab commuter ?
Luke warm chicken noodles soup? Come on, Tim Horton ! You're slipping fast! Serving same soup day after day in every location? Not coming back!
Atmosphere: 1
Food: 1
Service: 1
Dora Mea
Coffee, donuts and breakfast items when you're on a go.
Atmosphere: 4
Food: 4
Service: 4
Lisa-Marie Neufeld
My teas gone cold I'm wonderin whyyy...maybe it has to do with the fact that it took over 20 mins to get a simple egg and cheese breakfast sandwich?
Service: 1
Array Gill
Friendly staff and wow the view was amazing we sat there for an hour maybe more. Very clean and healthy atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hashbrown
Shane Clarke
Zero focus on customer service, my wife had asked for a crispy English muffin, as she does at every Tim Hortons we visit. It’s never been an issue until this visit, the manager on duty told my wife she was wrong that it was toasted properly. It was a soggy muffin! Usually I would brush this off but when I see someone act in this manner, absolute disregard for producing an adequate product and still willing to take my money, it disturbs me how this person is in any managerial position! Tim Hortons is dropping the ball when training there staff! Someone needs to copy this model and make it Canadian again.
Walked up to the counter, said hello, ordered two cookies for my daughter and myself. That's it. You'd think from the vicious stare and zero verbal communication I got in return that I'd gravely insulted the staff member. I've never had someone look like they wanted to fight me just because I asked for two cookies. Everyone has bad days, I get it. You don't need to be happy with your job, but it's frankly embarrassing to act offended by being asked something so simple.
Very Disappointed with the Service
Visited the Tim Hortons drive-thru recently and had a terrible experience. The staff was rude and clearly not trained to handle customer service properly. There was no courtesy, no communication, and no effort to ensure a smooth interaction. It felt like I was being rushed and dismissed rather than served. If you’re going to run a drive-thru, (A young boy) at least treat customers with some basic respect. Won’t be returning to this location anytime soon.
Belt and redeye 2 honey 2 cream
Atmosphere: 5
Food: 5
Service: 5
Usually I don't have any problems with my order but this time I ordered two pairs of egg bites which were placed in the same package. One pair was fresh but the other was inedible. It had definitely been sitting there for a while. Was leaving town so couldn't go back to return it.
Atmosphere: 5
Food: 2
Service: 5
I would give 0 star service if i could. Ordered an espresso shot in my iced capp (simplest thing ever right?) The person taking my order didn’t ring it up and when we got to the window we were more than happy to pay for it but they said they cannot add anything at the window. When i worked there we could add anything at window if we missed it. Complete b.s. with lazy incompetent workers. P.S. hash brown made my partner and i’s stomach hurt.
Atmosphere: 2
Food: 2
Service: 1
The service was very inconsistent. I came here a couple times and due to the fact I am not visibly disabled I was waiting for the disability bath room to be unlocked and the guy behind the counter yelled the doors unlocked and said not that one the mens room.
Then the next time I went in and the lady was very friendly and right away unlocked the right bathroom.
Atmosphere: 5
Food: 5
Service: 3
Person named Jagjit was the rudest guy i have ever met in my life and he was good at yapping too much especially taunting for no reasons bruh ,worst experiences ever.
Kid-friendliness: Very amazing friendly staff and the restaurant is very clean and welcoming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmers Sausage Breakfast Wrap, Donuts, Hashbrown
There are cleaner and more attractive restaurants from TH.
The staff could try to clarify the pronunciation.
A cheese croissant is not packed in the same bag as a blueberry muffin and a large coffee with caramel syrup is actually served without ice cream.
Oh well. Cultural differences come together here.
I will always have Kaja Yanar's voice in my head here.
Atmosphere: 2
Food: 3
Service: 2
So many negative reviews for tiny bit reasons. People act strange when eat outside their house but eat frozen at their homes. Appreciate the hardwork for young students working far away from home and be little more welcoming for them to serve the community. Thank you tim hortons my stop was wonderful. Bc-ab commuter ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Luke warm chicken noodles soup?
Come on, Tim Horton ! You're slipping fast! Serving same soup day after day in every location? Not coming back!
Atmosphere: 1
Food: 1
Service: 1
Coffee, donuts and breakfast items when you're on a go.
Atmosphere: 4
Food: 4
Service: 4
My teas gone cold I'm wonderin whyyy...maybe it has to do with the fact that it took over 20 mins to get a simple egg and cheese breakfast sandwich?
Service: 1
Friendly staff and wow the view was amazing we sat there for an hour maybe more. Very clean and healthy atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hashbrown
Zero focus on customer service, my wife had asked for a crispy English muffin, as she does at every Tim Hortons we visit. It’s never been an issue until this visit, the manager on duty told my wife she was wrong that it was toasted properly. It was a soggy muffin! Usually I would brush this off but when I see someone act in this manner, absolute disregard for producing an adequate product and still willing to take my money, it disturbs me how this person is in any managerial position! Tim Hortons is dropping the ball when training there staff! Someone needs to copy this model and make it Canadian again.
Atmosphere: 1
Food: 1
Service: 1
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