Clearly can't be bothered keeping their Google listing up to date. Was closed at 8:00pm on a Monday in peak tourist season after we walked 1km just to get a coffee and apple fritter. Not happy Jan!
Tex Seeley
Extra sauce not x the sauce. Always dissapointed here. And never given a receipt with code for feedback survey.
Dolph Pretorius
The washrooms are horrendous. This seems to be a general Tum Hortons trend. We lodged another complaint.
Smriti Singh
The service is always quicker in the drive through.
Atmosphere: 3
Food: 3
Service: 4
lili P
The customer service was excellent. But the washrooms were very untidy and need to care about them. It was in the morning at 8:30 Am and it should clean before opening. Specifically the handicapped washroom.
Atmosphere: 3
Food: 5
Service: 2
Joe MCBRIDE
Sept.26/24 kamloops lansdown- six employees, 3 seated customers , floors Dirty ,tables ALL FIRTY, SAME AS ALWAYS EMPLOYEES ARE TO OCCUPIED SOCIALIZING
Komaldeep Dhillon
I never visit again there because of the service and the way of communication so that’s alll I don’t wanna insult anyone but that’s fine
Service: 1
tyler quinn
Had to wait 20 min for a wrap to women working just talking to each other
Atmosphere: 4
Food: 4
Service: 1
Crunchy Boba ASMR
Just a bit slow
Atmosphere: 3
Food: 4
Service: 3
Katherine Smith
Supervisor did very little to serve us as customers. Wasn't wearing a name tag, and even though the mistake that was experienced wasn't our fault we still had to pay for the mistake that was made.
Food good had blueberry muffin staff was cool always full when I go in
Dietary restrictions: Not to many protein options I wish I could get an extra patty for the chicken sandwiches
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Nav K
Me and my family came to stay at delta hotel from Vancouver and kids were excited to see Tim Horton and wanted to buy some doughnuts and coffee. And guess what door were closed at 8:40pm as it suppose to close at 11 girls were busy inside sweeping floor. Why dont u guys update your business hours as customers are not free to go back and forth. It was such a disappointment ?
Kayden Cave
Slow service, and my wrap exploded. I’ve seen better folds in an elementary school paper plane contest. Will not be back
Atmosphere: 1
Food: 1
Service: 1
Sarah Nonim
Man working the drive thru at 7:20 on September 27 was unnecessarily rude when I wanted to ask a question about a donut they had advertised on screen but do not make anymore. He could have simply explained that they don’t make it anymore, but that their system hadn’t updated the screen yet. I was only asking so that I knew not to order it next time. Instead he got defensive and became rude/cold when handing me my food. The drive thru was also completely littered in garbage on the ground. Will choose a different location next time to avoid accidentally angering this employee or driving over top of loads of garbage.
Kid-friendliness: Would not bring your child to this location. Atmosphere is too unclean.
Clearly can't be bothered keeping their Google listing up to date. Was closed at 8:00pm on a Monday in peak tourist season after we walked 1km just to get a coffee and apple fritter. Not happy Jan!
Extra sauce not x the sauce. Always dissapointed here. And never given a receipt with code for feedback survey.
The washrooms are horrendous. This seems to be a general Tum Hortons trend. We lodged another complaint.
The service is always quicker in the drive through.
Atmosphere: 3
Food: 3
Service: 4
The customer service was excellent.
But the washrooms were very untidy and need to care about them.
It was in the morning at 8:30 Am and it should clean before opening.
Specifically the handicapped washroom.
Atmosphere: 3
Food: 5
Service: 2
Sept.26/24 kamloops lansdown- six employees, 3 seated customers , floors
Dirty ,tables ALL FIRTY, SAME AS ALWAYS
EMPLOYEES ARE TO OCCUPIED SOCIALIZING
I never visit again there because of the service and the way of communication so that’s alll I don’t wanna insult anyone but that’s fine
Service: 1
Had to wait 20 min for a wrap to women working just talking to each other
Atmosphere: 4
Food: 4
Service: 1
Just a bit slow
Atmosphere: 3
Food: 4
Service: 3
Supervisor did very little to serve us as customers. Wasn't wearing a name tag, and even though the mistake that was experienced wasn't our fault we still had to pay for the mistake that was made.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Food good had blueberry muffin staff was cool always full when I go in
Dietary restrictions: Not to many protein options I wish I could get an extra patty for the chicken sandwiches
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Me and my family came to stay at delta hotel from Vancouver and kids were excited to see Tim Horton and wanted to buy some doughnuts and coffee. And guess what door were closed at 8:40pm as it suppose to close at 11 girls were busy inside sweeping floor. Why dont u guys update your business hours as customers are not free to go back and forth. It was such a disappointment ?
Slow service, and my wrap exploded. I’ve seen better folds in an elementary school paper plane contest. Will not be back
Atmosphere: 1
Food: 1
Service: 1
Man working the drive thru at 7:20 on September 27 was unnecessarily rude when I wanted to ask a question about a donut they had advertised on screen but do not make anymore. He could have simply explained that they don’t make it anymore, but that their system hadn’t updated the screen yet. I was only asking so that I knew not to order it next time. Instead he got defensive and became rude/cold when handing me my food. The drive thru was also completely littered in garbage on the ground. Will choose a different location next time to avoid accidentally angering this employee or driving over top of loads of garbage.
Kid-friendliness: Would not bring your child to this location. Atmosphere is too unclean.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Bagels
I loved the Pumpkin spice donut.
Atmosphere: 4
Food: 5
Service: 4
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