Best Tim Hortons I have ever been too. Fresh, well put together food and fast and friendly service! 👌
Atmosphere: 5
Food: 5
Service: 5
Morgan McGiffin
Front counter completely ignored. 5 cars through drive-thru (seen on camera) before even acknowledged, no greeting or “be with you shortly”, staff looked at me and just ignored me. I understand drive-thru needs to move quickly, however, counter should be just as important. (Lake Cowichan location)
Atmosphere: 3
Food: 2
Service: 1
Daniel Lotzien
Worst Tim Hortons the women started repeating my order back to me before I was even done speaking even after I asked for them to stir my coffee she just works the cup around in her hand before she gives it to me what a joke all the syrup was still sitting at the bottom do yourself a favour make ur own coffee at home
Imath Muhammed
Very bad customer service
Atmosphere: 1
Food: 2
Service: 1
Seamus Mjollnir
I’m a regular at this BAD location. They try to “beat” the clock timer that they have in the drive thru. This pressure makes them do bad work. Never do they get an order correct. No exaggeration they screw up 7 out of ten simple orders. Or they make you pull up front for the rest of your order claiming there are other customers behind you as if you are not a customer. Then they take 15-20 minutes (I’ve timed them) to bring out your small tea because they are too stupid to know how to heat water.
Worst location in Canada.
Refuse to pull up front. Wait in the drive thru for your order and taste it in front of them because it WILL BE WRONG. Otherwise they just waste your time.
#tims #timhortons #worstserviceever
Atmosphere: 4
Food: 1
Service: 1
Cat Andrews
It was ok, but thair was a sr. worker talking to a neither worker it was so loud and trying to correcting the worker that it did not feel right how that worker was treated
Atmosphere: 3
Food: 5
Service: 3
George Ivanoff
Incompetent staff.25 min for order.lost my order. Timmys such a disappointment again
Atmosphere: 3
Food: 2
Service: 1
Craig Kosek
It was a training day. Patience was required. In the end, it all worked out just fine
Atmosphere: 4
Food: 4
Service: 4
Nicholas Haines
I was ordering my food when a manager (blonde hair - older looking) started yelling at the two workers who were helping me. “YOU BETTER FIGURE OUT THE TILL BY THE END OF THE DAY” being extremely rude to these two young kids just learning the till. I found it very rude and inappropriate as they were just learning. She could have at least helped them out as it was not even busy and I was the only one in line. Give the kids a break!
In line at counter for 20 min, 18 cars served throught drive through. 7 peaple served at the counter, 3 peaple work the drive through, 1 working the counter.
Service: 1
jay thomas
Avoid at all cost life is too short to explain all reasons why ?
Atmosphere: 1
Food: 1
jack
My wife found blood on the bathroom floor a few weeks back. I understand they don't have time to clean everything perfectly but the state of this restaurant will always remain the same. Been going here for years. Manager needs to be changed, not staff. Got my wifey and I a cool drink and craveable which were nice. Drinks weren't full and buns are always extremely rock hard. Some summers they'll have flies enjoying themselves in the donut cabinet.
Atmosphere: 1
Food: 2
Service: 3
Dawn Philip
Grabbed coffee and doughnuts to go. Both were fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Dukes Industrial
You have to be kidding, the door was opened at 5:30 am and not 1 table was washed, nevermind wiped. Food particles were on every window sill and kicked to the side. The windows in front was smired with food and could not see through it. I must say, I'll never go there again. My fruit explosion was tossed out because something else was in it.
Best Tim Hortons I have ever been too. Fresh, well put together food and fast and friendly service! 👌
Atmosphere: 5
Food: 5
Service: 5
Front counter completely ignored. 5 cars through drive-thru (seen on camera) before even acknowledged, no greeting or “be with you shortly”, staff looked at me and just ignored me. I understand drive-thru needs to move quickly, however, counter should be just as important. (Lake Cowichan location)
Atmosphere: 3
Food: 2
Service: 1
Worst Tim Hortons the women started repeating my order back to me before I was even done speaking even after I asked for them to stir my coffee she just works the cup around in her hand before she gives it to me what a joke all the syrup was still sitting at the bottom do yourself a favour make ur own coffee at home
Very bad customer service
Atmosphere: 1
Food: 2
Service: 1
I’m a regular at this BAD location. They try to “beat” the clock timer that they have in the drive thru. This pressure makes them do bad work. Never do they get an order correct. No exaggeration they screw up 7 out of ten simple orders. Or they make you pull up front for the rest of your order claiming there are other customers behind you as if you are not a customer. Then they take 15-20 minutes (I’ve timed them) to bring out your small tea because they are too stupid to know how to heat water.
Worst location in Canada.
Refuse to pull up front. Wait in the drive thru for your order and taste it in front of them because it WILL BE WRONG. Otherwise they just waste your time.
#tims #timhortons #worstserviceever
Atmosphere: 4
Food: 1
Service: 1
It was ok, but thair was a sr. worker talking to a neither worker it was so loud and trying to correcting the worker that it did not feel right how that worker was treated
Atmosphere: 3
Food: 5
Service: 3
Incompetent staff.25 min for order.lost my order. Timmys such a disappointment again
Atmosphere: 3
Food: 2
Service: 1
It was a training day. Patience was required.
In the end, it all worked out just fine
Atmosphere: 4
Food: 4
Service: 4
I was ordering my food when a manager (blonde hair - older looking) started yelling at the two workers who were helping me. “YOU BETTER FIGURE OUT THE TILL BY THE END OF THE DAY” being extremely rude to these two young kids just learning the till. I found it very rude and inappropriate as they were just learning. She could have at least helped them out as it was not even busy and I was the only one in line. Give the kids a break!
Very expensive
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
In line at counter for 20 min, 18 cars served throught drive through. 7 peaple served at the counter, 3 peaple work the drive through, 1 working the counter.
Service: 1
Avoid at all cost life is too short to explain all reasons why ?
Atmosphere: 1
Food: 1
My wife found blood on the bathroom floor a few weeks back. I understand they don't have time to clean everything perfectly but the state of this restaurant will always remain the same. Been going here for years. Manager needs to be changed, not staff. Got my wifey and I a cool drink and craveable which were nice. Drinks weren't full and buns are always extremely rock hard. Some summers they'll have flies enjoying themselves in the donut cabinet.
Atmosphere: 1
Food: 2
Service: 3
Grabbed coffee and doughnuts to go. Both were fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
You have to be kidding, the door was opened at 5:30 am and not 1 table was washed, nevermind wiped. Food particles were on every window sill and kicked to the side. The windows in front was smired with food and could not see through it.
I must say, I'll never go there again.
My fruit explosion was tossed out because something else was in it.
Avoid this tims, not worth the trip.
Atmosphere: 1
Food: 2
Service: 2
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