Bin 4 Burger Lounge

So delicious!

Atmosphere: 5

Food: 5

Service: 5

The food is fantastic! Service is amazing, the restaurant is great as well!

Atmosphere: 5

Food: 5

Service: 5

Best burgers in Victoria.

Atmosphere: 3

Food: 5

Service: 4

We had a great meal here with our family for our daughters 40th birthday

Not a thing on their menu that isn't peak. Good atmosphere and very nice staff. It's becoming a regular stop highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Had an awesome experience at Bin 4 in Langford! Caelay was super nice, very attentive, and made sure everything was perfect. Great service and such a positive vibe.

Atmosphere: 5

Food: 5

Service: 5

Ordered from bin4 langford through skip, grandsons burger was fine, mine however was red and not fully cooked and ice cold, fries were greasy and cold, will never order from them ever again, I also will tell people to never order fromm them ever

Food: 1

Service: 1

I had a great time here last night, wanted to go out for a date and didn’t know where to go, and bin 4 caught my eye with their chicken Brie burger. Was exactly what I was craving! On point, looked so good I forgot to take a photo before eating it all. As well, service was great! Everyone was so kind and as quick as possible. Whole experience was amazing. Thank you staff!

Atmosphere: 5

Food: 5

Service: 5

I was honestly shocked by the way I was treated at this restaurant.

We were seated at a booth where the sun was directly in our eyes. Even with the curtain pulled down, it was still too uncomfortable to sit. I first asked our server if we could move. She said she would check, but after several minutes she never came back and continued taking other tables’ orders. I then asked the hostess at the door, who was kindly trying to help and was in the process of lowering the curtains. While I was calmly explaining the situation to her, another server, Tayah, suddenly came over and said: “please don’t yell. Also don’t talk to her, talk to me instead.”

I was stunned. I was not raising my voice at all — the hostess was helping me, and we were simply having a normal conversation. When I asked Tayah why she was treating me this way and being rude, her response left me speechless: she said she saw the hostess lowering the curtain and assumed I was bothering her. To accuse a customer of yelling or making someone uncomfortable based purely on an assumption, without listening or asking, was offensive and extremely unprofessional.

When I asked if Tayah was the manager, she admitted she was not. I requested to speak with the actual manager, who came over and explained that Tayah was under stress and that some customers can be aggressive — so she assumed I was one of them. While the manager was polite, this explanation did not justify what had just happened. A simple request to change seats should never have turned into a situation where I was accused and made to feel unwelcome. I also could not shake the feeling that my race may have played a role in how I was treated, which made the experience even more uncomfortable.

At that point, I no longer felt comfortable staying. We had just ordered, but I left without eating. What should have been a very simple seat change became an unnecessary and offensive confrontation. This was one of the most bizarre experiences I have ever had in any restaurant.

Update after owner’s reply:

I am even more disappointed by your response. To be clear: I never raised my voice. The hostess was lowering the blinds to help when your server, Tayah, suddenly stepped in, raised her own voice, and told me: “don’t yell, don’t talk to her, talk to me instead.” I was stunned — there was no yelling, no conflict, and no issue until she created one. When I asked why she treated me this way, she admitted she had simply assumed I was bothering the hostess because she was lowering the blinds — not because she heard anything in my voice, but purely on assumption. Accusing a customer based only on assumption is offensive and unprofessional. Do you really think I would take the time to write a detailed review like this if I had actually been yelling?

Your server was the one who acted aggressively toward me, and her behavior carried a racist undertone. Defending her actions on the grounds that she was “under pressure” does not justify treating a customer disrespectfully. Even your manager admitted at the time that this was only an assumption — not something I actually did.

I am no longer just disappointed in how your staff behaved, but in how you, as the owner, have chosen to respond. Rather than acknowledging what happened and taking responsibility, you dismissed my account and shifted the blame onto me. That is truly unprofessional and extremely disappointing.

Atmosphere: 1

Service: 1

No photo, I'm a courier with a Doordash bag, sometimes in a Doordash jacket. I pick up orders like Skip and Doordash. I don't work with Uber, and I never tip. I'll say something about the workers at this restaurant: they're very cool and polite. I'm always happy to pick up and wait for my order. There are always a lot of people there, and the girls are absolutely beautiful, so smart. Keep up the good work. Thank you.
Yes, I ordered food through delivery, the burgers are just great, the best in Langford
Thank you......

Atmosphere: 5

Food: 5

Service: 5

Great customer service, very attentive, professional waiteresses, food served on time and it was really good. Really recommended.

Atmosphere: 5

Food: 5

Service: 5

Service was fantastic and food was perfect!

Atmosphere: 4

Food: 5

Service: 5

I love Bin 4 - I have been going ever since I moved here in 2015. I love the late night deal!
PS I miss the Boss Hog ;)

Atmosphere: 2

Food: 5

Service: 5

Gave my girlfriend food poisoning and ruined my trip to see my family in Vic

Atmosphere: 3

Food: 1

Service: 4

Would not recommend ordering takeout through delivery apps from these guys let alone even picking it up yourself the buyers were ice cold and wet, soaking wet. The buns were basically mush. Not to mention the burgers we got were incorrect and they refused to let us pick up the correct order the next day. Pretty bad service in my opinion