Tim Hortons
840, 2945 Jacklin Rd Unit 840, Langford
(250) 478-6660
Recent Reviews
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Not my favourite location. The wait is usually very long for the drink/food to be prepared. The staff have not been very friendly here.
Atmosphere: 4
Food: 2
Service: 2
i had very bad experience with a lady (cathie) i tried to ask a question about food but she replied me so rudely so i am not happy with that tim hortons… she embarrassed me in front of my friends and other customers
Atmosphere: 3
Food: 3
Service: 1
Good place for a coffee and a snack.
Atmosphere: 5
Food: 5
Service: 5
Your cracked out security guard kicked me out saying im going to get arrested if I don't leave right now because it's illegal to sit in there and wait not like I was a paying customer with my doughnut still in bag
Atmosphere: 1
Food: 1
Service: 1
Food is great
Atmosphere: 5
Food: 5
Service: 5
The food here is delicious, but I wish the sweetness level could be adjusted, and the staff forgot my order, so I had to ask for it to come back. The food is delicious, the atmosphere is good, but the staff needs to improve a bit.
Atmosphere: 5
Food: 5
Service: 3
The best Service of any Timmy's is the drive-through on Douglas. A happy bunch work there. Love 'em! ❤️
Atmosphere: 5
Food: 4
Service: 5
Love this location. 24 hour open lobby is great. Friendly staff too.
Atmosphere: 5
Food: 5
Service: 5
Showed up here at 9:00 when they close at 10:00 went to order food and they told me the grills were off for the night then the guy at the till told me to go to subway instead….like what a joke of an employee
i ordered powdered strawberry filled timbits, what is this slight dusting of powder
Restaurantji Recommends
Googly eyes was being very sassy and rude
Had the worst experience with this place. First off the cashier made a mistake and took off my points when she was supposed to give me free Timbits and then to top it off, we open a box and see one that is half gone! The manager did nothing to solve the issue. Very rude and dismissive. Even trying to come up with excuses for his employee instead of fixing it. Might want to hire someone who knows how to handle customer complaints.
The customer service at this location is very unprofessional. I ordered through the drive-thru and received a black coffee with sugar, even though I didn’t ask for it. When I went inside to get it fixed, a girl who was making food came up to me and asked if I was waiting for something, but then walked away while I was still talking. I found that really rude. I’ve been here before, and some of the workers don’t seem very friendly. I just wanted to share my unpleasant experience.
When I need to sip coffee all alone , I go here. I get ready to go again to do the chores of the world after the well deserved rest.
I recently visited a Tim Hortons and noticed an employee wearing noticeable makeup while working, which raised concerns about food safety. According to regulations, employees handling food should avoid makeup to prevent potential contamination. While the service was friendly, this lapse in hygiene standards was worrying. Tim Hortons should ensure all staff follow proper food safety protocols to maintain both food quality and customer trust.
Food: 1
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