I ordered 3 cheeseburgers with no pickles, luckily we were eating in and didn’t take them home.
When I complained they said sorry we’ll get you some new ones. They then removed the pickles, probably by hand and gave them back to me.
Then when I complained they giggled and found it amusing. The Manager did nothing to compensate me nor said anything to the staff, except they all had a giggle about it.
This is not the service you would expect from such a large food chain.
Service here is deteriorating week by week. We started coming here because of another store in Maple Ridge 227, which was closed down because of a rat problem.
What the hell is going on here?
Atmosphere: 1
Food: 1
Service: 1
Eleanor Miller
Very slow drive thru today with no apologies
Atmosphere: 2
Food: 5
Service: 1
maddie joyy
went in to get order fixed, said they couldn’t replace it because it was from different location
SIMRAN KAUR BRAR
Good experience
clayton ferguson
They argued about an order when clearly we asked for something
Atmosphere: 3
Food: 3
Service: 1
Ken Ju
Breakfast for 2 b4 11am, 2 sandwiches after 11am, free wifi, free AC power to charge your phone. Nice servers and good foods. At Golden Ears park.
Atmosphere: 3
Food: 4
Service: 5
Aaron Connaughton
Worst service Possible I can’t believe how long we have to wait for food in the drive-through
dale edwards
My husband and I went here yesterday into an empty restaurant. He ordered a coffee and I ordered a wrap. He waited 20 minutes for his coffee and my wrap took 1/2 an hour. Another lady came in from the parking lot to cancel her wrap that she'd been waiting for over 20 minutes for. Can't trust such incompetent staff, so my dog got my wrap when I got home. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
Anita P
The coffee had no flavour, half full, and the mcflurry was also half full. Avoid this place, it's not your normal McDonald's. A hang out for loud, swearing kids...
Atmosphere: 1
Food: 1
Service: 2
Susan Charles
Without exception the absolute WORST quarter pounder with cheese EVER! It is enough to turn me off Macdonalds forever!
One of the best McDonald’s I’ve been to. Staff are so friendly and welcoming. Food is fresh and so tasty. This is one of the most well run restaurants and I applaud all the staff!
Atmosphere: 5
Food: 5
Service: 5
Cater K
Gas food we will come forever W mcdonalds
Atmosphere: 5
Food: 5
Service: 5
Mike Simpson
Staff are great, always make my drinks right, food is what you should expect from a Mcdonalds.
Please get rid of that god awful AI greeting you at the drive thru.
Atmosphere: 5
Food: 5
Service: 4
Catherine Gao
Thanks for Mary’s excellent service! I will be back soon!
Atmosphere: 5
Food: 5
Service: 5
khaira khaira
The worst experience I have ever had. I ordered junior chicken with fries and poutine. After some wait I got the order but the fries were missing. I went back in the line to get it and pull the bag out while saying that I didn’t get my fries. The lady at the counter asked what size and closed the window right on my face, didn’t even say sorry or anything and then send another employee with fries. When I said her that I wanna talk to the manager about her behaviour I was told she is the manager, Simran. I was like wowww if the manager herself is treating their customers like this than what can we expect from the employees? What are they supposed to learn from her? Moreover she seemed to be yelling on her colleagues earlier. I honestly would never go to this location.
I ordered 3 cheeseburgers with no pickles, luckily we were eating in and didn’t take them home.
When I complained they said sorry we’ll get you some new ones. They then removed the pickles, probably by hand and gave them back to me.
Then when I complained they giggled and found it amusing. The Manager did nothing to compensate me nor said anything to the staff, except they all had a giggle about it.
This is not the service you would expect from such a large food chain.
Service here is deteriorating week by week. We started coming here because of another store in Maple Ridge 227, which was closed down because of a rat problem.
What the hell is going on here?
Atmosphere: 1
Food: 1
Service: 1
Very slow drive thru today with no apologies
Atmosphere: 2
Food: 5
Service: 1
went in to get order fixed, said they couldn’t replace it because it was from different location
Good experience
They argued about an order when clearly we asked for something
Atmosphere: 3
Food: 3
Service: 1
Breakfast for 2 b4 11am, 2 sandwiches after 11am, free wifi, free AC power to charge your phone. Nice servers and good foods. At Golden Ears park.
Atmosphere: 3
Food: 4
Service: 5
Worst service Possible I can’t believe how long we have to wait for food in the drive-through
My husband and I went here yesterday into an empty restaurant. He ordered a coffee and I ordered a wrap. He waited 20 minutes for his coffee and my wrap took 1/2 an hour. Another lady came in from the parking lot to cancel her wrap that she'd been waiting for over 20 minutes for. Can't trust such incompetent staff, so my dog got my wrap when I got home. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
The coffee had no flavour, half full, and the mcflurry was also half full. Avoid this place, it's not your normal McDonald's. A hang out for loud, swearing kids...
Atmosphere: 1
Food: 1
Service: 2
Without exception the absolute WORST quarter pounder with cheese EVER! It is enough to turn me off Macdonalds forever!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
One of the best McDonald’s I’ve been to. Staff are so friendly and welcoming. Food is fresh and so tasty. This is one of the most well run restaurants and I applaud all the staff!
Atmosphere: 5
Food: 5
Service: 5
Gas food we will come forever W mcdonalds
Atmosphere: 5
Food: 5
Service: 5
Staff are great, always make my drinks right, food is what you should expect from a Mcdonalds.
Please get rid of that god awful AI greeting you at the drive thru.
Atmosphere: 5
Food: 5
Service: 4
Thanks for Mary’s excellent service! I will be back soon!
Atmosphere: 5
Food: 5
Service: 5
The worst experience I have ever had. I ordered junior chicken with fries and poutine. After some wait I got the order but the fries were missing. I went back in the line to get it and pull the bag out while saying that I didn’t get my fries. The lady at the counter asked what size and closed the window right on my face, didn’t even say sorry or anything and then send another employee with fries. When I said her that I wanna talk to the manager about her behaviour I was told she is the manager, Simran. I was like wowww if the manager herself is treating their customers like this than what can we expect from the employees? What are they supposed to learn from her? Moreover she seemed to be yelling on her colleagues earlier. I honestly would never go to this location.
Atmosphere: 1
Service: 1
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